题目内容
Shanghai Women's Federation and Shanghai Women and Children Service Center recently released a survey on local women—looking at their career development, family conditions and social demands, hoping to use the results to build a better social service system and to enable such women to make full use of their skills.
1.Why does this organization do this research?
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2.According to Chart Ⅱ, how many factors are related to success?
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3.What social public service do women need most?
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4.If 1000 women are interviewed, how many of them say they need the service of the Children centers?
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5.Do you think what success is? Why?
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1.It hopes to use the results to build a better social service system and to enable such women to make full use of their skills. 2.Five/5. 3.Household services. 4.204 5.I think success is ...
Consumer satisfaction is a market term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Consumer satisfaction（消费者满意度） is so important because it provides markets and business owner with information that they can use to manage and improve their products and service. As a famous museum，Ashdown always tries to improve the service to meet readers’ needs. In order to create a better environment，Ashdown Museum has finished refurbishment(翻新). The table below shows the numbers of visitors to Ashdown Museum during the year before and the year after it was refurbished. The chart shows the result of service asking visitors how satisfied they were with their visit， during the same two periods.
Total number of visitors to Ashdown Museum | |
During the year before refurbishment | 74,000 |
During the year after refurbishment | 92,000 |
Results of surveys of visitor satisfaction
（Chart I） （Chart II）
1.Why is consumer satisfaction so important？
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2.Compared with the year before refurbishment，how many visitors have increased during the year after refurbishment？
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3.What’s the percentage of visitors that feel very satisfied in the year after refurbishment？
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4.According to the chart，what conclusion about the relationship between the visitors’ satisfaction and the number of visitors can you probably draw？
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5.What do you think of consumer satisfaction？What can we do to improve the consumer satisfaction？
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1.Because it provides markets and business owner with information that they can use to manage and improve their products and service. 2.18，000. / Eighteen thousand. 3.35%. /Thirty-five percent. ...