Jim, a successful businessman, told the experience of his childhood.

When he was 12 years old, his parents died. He was alone and didn’t get on well with others. People always laughed at him. No one showed ______to him.

His only friend was a dog named Tige. He gave his dog enough to eat and drink, but sometimes he was not ______to it. He didn’t know that an unkind word sometimes could cut one’s heart like a knife.

One day as he walked down the street, a young lady was walking in front of him. One of her bags dropped from her arms. As she stopped to _____, she dropped other bags. He came to help her. “Thank you, dear! You are a nice little boy!” She said kindly, smiling.

A special feeling came to him. It was the first time that he had heard such kind words. He watched her _____ she went far away, and then he whistled (吹口哨) to his dog and went directly to the river ______.

“Thanks, dear! You are a nice little boy!” He repeated what the woman said. Then in a low_____ he said to his dog, “You are a nice little dog.” Tige raised its ears as if it understood.

“Hmm! Even a dog likes it!” he said. “Well, Tige, I won’t say anything unkind to you ___.” Tige waved its tail happily.

The boy thought and thought. Finally he looked at himself in the river. He saw _____but a dirty boy. He washed his face carefully. Again he saw a _____nice boy. He was amazed. From then on, he started a new life.

After telling this, the businessman said, “This is the very place in which that kind woman planted the first seed (种子) of kindness in my heart.” What a great ______it has!

1.A.kindness B.happiness C.illness D.worries

2.A.exciting B.interesting C.strange D.friendly

3.A.find it B.pick it up C.look it up D.give it up

4.A.until B.after C.since D.because

5.A.far B.nearby C.fast D.nearly

6.A.sound B.noise C.voice D.hear

7.A.too B.at all C.any long D.any more

8.A.anything B.nothing C.everything D.something

9.A.clean B.dirty C.smiling D.angry

10.A.present B.dream C.advice D.power

On January 15, 2009, the crew of US Airways Flight 1549 experienced a never-in-a-lifetime event. Less than two minutes after takeoff, some birds found their way into the airplane's two engines and brought them to a sudden stop. Over the next three and a half minutes, the crew managed to identify the problem, decide what to do about it, and make the most successful emergency (突发事件) landing in aviation (航空) history.

We all experience similar moments. Earthquakes, medical emergencies—whatever the situation, the first thing you probably do is scare. Everybody does. While many of us think that we're cool in a crisis (危机), science tells us that we seldom are. At the moment we need to be aware (有……意识的) of our surroundings, but our attention goes to the scariest thing on the scene, leaving us unaware of the other sights, sounds, and even smells around us. At the moment, we're anything but at our best.

These normal human reactions can be reversed. For example, firefighters are taught how to bring down their blood pressure and heart rates quickly. Box breathing, belly breathing—you can learn these techniques in minutes. Once you calm down, you'll exactly find out what the problem is really about. Lack of practice always causes us to judge problems in wrong ways. Doing the thinking ahead of time also helps you fire off the solution when it's show time. This is why you are advised to find the closest exit before the flight.

Performing in a crisis is becoming more important for all of us for two reasons. Back in the good old days, the dependability of most anything we used or did was far less than it is today. Now think about what happens to our preparedness as the probability of something bad happening reduces. Unless we practice what hardly ever happens, our ability to respond when it does happen doesn't seem to work. Also, as our life becomes better, the systems we use today are more complex (复杂的). There are seldom moving parts in clear view that allow us to see when things are about to go wrong. So terrible situations can "come out of nowhere".

As technology becomes part of most everything, and as once-large risks break into countless small ones, crisis situations may become standard events. We should all learn to breathe, recognize the situation, and carry out the plan that we are smart enough to prepare well in advance.

1.According to the passage, when an armed robbery (抢劫) happens, most people around will first ________.

A.focus on the gun B.pretend to be calm

C.decide what to do D.observe the surroundings

2.What does the underlined word "reversed" in Paragraph 3 probably mean?

A.tested B.changed C.predicted D.understood

3.It can be inferred from Paragraph 4 that ________.

A.things are less important than they used to be B.carefulness helps prevent the crisis happening

C.convenience reduces our problem-solving ability D.the complexity of present systems ensures our safety

4.What is the writer's main purpose in writing this passage?

A.To introduce ways of avoiding crisis situations. B.To point out the connection between stress and risks.

C.To raise awareness of the preparation for emergencies. D.To show the influence of technology on crisis management.

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