Question

请用适当的词完成下面这封信，并把所缺单词填写在答题卡指定的位置上。每个空只能填写一  个形式正确、意义相符的单词。
Dear Sir/Madam,
I am writing to tell you about our experience on Train 2315 the other day. It is a train小题1:   goes from Winston to Stenberg. 
This train was never late before, but last Thursday it did not get to the station小题2:   time and my friends and I had to wait for nearly fifty minutes. The train was supposed to 小题3:   the station at 9:10 am but it was 10:30 am when it set off in the end. Officials at the station neither said sorry to us小题4:  gave us any reason for the delay(延误). On our way to Stenberg it stopped for another thirty minutes and still nobody told  小题5:   why. 
What’s more, 小题6:   service on the train was also very poor. The trip took more than five hours. However, we could buy小题7:   but some soft drinks on the train. Worst of all, something was 小题8:   with the air conditioning(空调) and the temperature reached 38℃ before we arrived in Stenberg.
All the 小题9:   on the train were so angry that they asked me to write this letter to your company. We hope you can give us some explanations and improve your work later.
We are looking forward to小题10:   from you.
Yours,
John Armstrong

Answer 1

小题1:that
小题2:on
小题3:leave
小题4:nor
小题5:us
小题6:your
小题7:nothing
小题8:wrong
小题9:passengers
小题10:hearing

试题分析：这篇短文作者以书信的形式讲述了一次被延误的、炎热的、而且服务差的火车之旅，希望运营商作出解释并提高工作质量。
小题1:根据语境，这是一个定语从句，从句中的引导词依据先行词而定。本句由于先行词是指物，故可填that。
小题2:根据语境，本句存在转折语义，即这趟列车以前从未晚点，但是上星期四却没有按时到站。故应填on，on time：按时。
小题3:根据下文it was 10:30 am when it set off in the end的描述可知，这趟列车本应该于9：10出发的，最终却是10：30出发。故应填leave。
小题4:根据语境，火车站的官员既不向我们道歉，也不说明火车延误的原因。neither---nor是固定搭配，故应填nor。
小题5:根据语境，火车在途中又停留了30分钟，依然没有人向我们说明原因。told sb sth告诉某人某事。故应填us。
小题6:根据语境，作者是书信形式抱怨对方的服务不好，因此应用第二人称。故应填your。
小题7:根据语境，作者抱怨在火车上除了能买到饮料之外，其他什么也买不到。故应填nothing。
小题8:根据下文the temperature reached 38℃ 的描述可知，火车上的空调也出故障了。故应填wrong。
小题9:根据语境，火车上的所有乘客都非常生气，所以他们让作者写信给火车运营商。故应填passengers。
小题10:根据语境，乘客们都盼望着运营商的答复。故应填hearing，hear from sb：收到某人的来信。