“I find myself glancing at my watch to see how long I’ve been standing in line,”she said．“Everywhere I go, I notice if the dumpster(垃圾罐)gates are open or if there’s trash in the parking lot．”Ms．Clark is a“mystery shopper”, one of thousands of contract workers that companies hire to pretend as regular customers in order to judge customer service, cleanliness and whether a store is selling a product that meets company specifications(规格)．
Mystery shoppers can be found or, rather, not found, everywhere from restaurants and automotive shops to convenience stores and department stores．They play a constant cat-and-mouse game with store and restaurant employees and managers．However it’s not all fun and games．Once in the field, a mystery shopper will typically visit several stores or restaurants per hour, taking mental notes while inside, then jotting down physical notes after they leave．
It’s important for mystery shoppers to be as exact as possible, because the client companies are looking for data they can use to improve their service．The questionnaire won’t say,“Does the trash can need to be emptied?”What an educated shopper will say is,“The trash can to the left of the front door was overflowing with 10 pieces of trash on the ground．”Companies don’t need opinion but facts．
Nowadays mystery shoppers are armed with a number of high-tech devices, such as a digital scale and a digital thermometer, as well as a handheld PC for recording the entire experience．It’s a challenging job but a rewarding one．Mystery shoppers can be full time or part time, but the full-time workers tend to stick to standard mystery shopping while part-timers often choose the less complex reward-based programs．In those , the shoppers stay disguised(装扮的)only until the“shop”is finished, and then reveal(透漏)themselves to the store management and award prizes to employees who provided excellent service．
To be a mystery shopper, it’s important to be a good observer, but sometimes it’s important to have the right profile(外表), too．Companies often hire shoppers from particular backgrounds to better blend in with clients’ regular customers．If a secret shopper will be sent in, for example, to do a high-end automotive shop, the candidate must have a particular profile that meets a high-end, luxury car-type buyer profile．“It’s a challenge to perform your shop without being discovered,”Ms．Clark said,“because most of the people that we work for are very aware of the mystery shopping program．”
(1)
According to the text a“mystery shopper”would not have to ________．
[ ]
A．
sign a contract with the employer
B．
travel a lot around the city
C．
provide exact facts to the company
D．
fill in questionnaires
(2)
We learn from the text that Ms．Clark ________．
[ ]
A．
visits some shops regularly and sometimes does something special
B．
pretends to be a shopper and evaluates the services
C．
is a government official looking into the services
D．
is a manager of a company offering good services
(3)
People are willing to become a mystery shopper mainly because they can ________．
[ ]
A．
get the best service and get paid at the same time
B．
play a cat-and-mouse game with shop employees and managers
C．
do the job either full time or part time and get paid well
D．
observe clearly what happens in the shops
(4)
What does the underlined word“those”in the 4th paragraph refer to?
One night when my wife was preparing dinner, our little son took a piece of paper to her which read：
For washing the car ＄5.00
For making my own bed this week ＄1.00
Going to the provision shop ＄0.50
Playing with little sister ＄0.25
Taking out the rubbish ＄1.00
Getting a good report card ＄5.00
And for sweeping the common corridor ＄2.00
Total ＄14.75
His mother looked at him standing there expecting payment．I could see a thousand memories flashed through her mind．So she picked up the pen and turning the paper over, this is what she wrote：
For nine months I carried you, growing inside me No Charge
For the nights I sat up with you, doctored and prayed for you No Charge
For the toys, food and clothes and wiping your nose No Charge
When you add it all up, the full cost of my love No Charge
Well, when he finished reading, he had big tears in his eyes．He looked at his mother and said,“Mummy, I love you．”Then he took the pen and in great big letters wrote on the“bill”“All paid．”
(1)
What's the best title for this passage?
[ ]
A．
Part-time Job
B．
Mother's Love, No Charge
C．
Payment for House Work
D．
Greedy Mother
(2)
The write wrote the passage in order to ________．
[ ]
A．
show that children should be paid for their housework
B．
show that children should not be paid for their housework
C．
show a clever way of teaching children
D．
tell children how to spend their spare time
(3)
How do you think of the mother in the passage?
[ ]
A．
Clever
B．
Greedy
C．
Cold－hearted
D．
Selfish
(4)
From the last passage we know that ________
[ ]
A．
the boy got all the money he wanted
B．
the mother was unwilling to give the money to the boy
C．
the boy realized that it was not right to ask for money for the housework
D．
the mother was angry with what the boy said
阅读理解
Once upon a time the colors of the world started to quarrel．Green said,“Clearly I am the most important．I am the sign of life and hope．I was chosen for grass, trees and leaves．Without me, all animals would 1 ．”
Blue interrupted,“You only think about the 2 , but consider the sky and the sea． 3 the water that is the basis of life and drawn up by the clouds from the deep sea．Without my peace, you would all be 4 ．”
Yellow chuckled(笑道),“You are all so serious．I bring laughter, fun, and 5 into the world．”
Orange started next to blow her trumpet,“I am the color of health and strength．I may be 6 , but I am precious for I serve the needs of human life．When I fill the sky 7 , my beauty is so striking that no one gives another 8 to any of you．”
Red could stand it 9 and he shouted out,“I am the ruler of all of you．I am the color of danger and of bravery．I am willing to 10 truth．I am also the color of passion and of love．”
Then came Purple and Indigo(深蓝)…．
The colors went on boasting, each convinced of his or her own 11 ．Their quarreling became louder and louder．Suddenly there was a startling flash of bright lightening thunder．Rain started to pour down 12 ．The colors crouched(蜷缩)down 13 , drawing close to one another for comfort．
In the midst of the clamor(叫嚷), rain began to speak,“You foolish colors, fighting 14 yourselves, each trying to dominate 15 ．Don't you know that you were each made for a special purpose, 16 ?Join hands with 17 and come to me．”
Doing as they were told, the colors 18 and joined hands．They formed a colorful rainbow．From then on, whenever a good rain 19 the world, a rainbow appears in the sky．They remember to 20 one another．
