题目内容

If they _________ earlier than expected, they _________ here now．

[　　]

A．

had started, would be

B．

started, might be

C．

had started, would have been

D．

will start, might have been

答案：A

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　　If you are lost in the mountains, stay calm in the face of darkness, loneliness, and the unknown. It will greatly increase your chances of survival(生存). Many people think that preparing necessary equipment and knowing how to use it are very important, but actually eighty percent of mountain survival is your reaction to fear.

Find a hiding place.

　　Unnecessary labor will make you sweat and make you cold. Find a hiding place around you before trying to start your own construction. If you are in a snow-covered ar-ea, you may be able to dig a cave in deep snow for protection from the wind. You should try to hide yourself in the middle of the mountain if possible. Stay out of the valleys-cold air falls, and the valley floor can be the coldest area on the mountain.

Signal rescuers for help.

　　The best time to signal rescuers is during the day. Signal for help from the highest point possible-it will be easier for rescuers to see you, and any sound you make will travel farther. If you take a box of matches and a space blanket(a special blanket for traveling), build three smoky fires and put your blanket-good side fa-cing out-on the ground.

Do not walk away.

　　It will make finding you more difficult,as search teams will be trying to follow your path and may miss you if you have gone off in a different direction. Searchers often end up finding a car with no one in it.

If you get frostbite(冻伤), do not rewarm the affected area until you're out of danger.

　　You can walk on frostbitten feet, but once you warm the area and can feel the pain,you will not want to walk anywhere. Try to protect the frostbitten area and keep it dry until you are rescued.

(1) When lost in the mountains, you can in-crease your chances of survival if you________.

[　　]

A．take a space blanket with you

B．do more physical labor

C．try to find a car immediately

D．walk as far as possible to find help

(2) According to the passage, people most probably fail to survive if they________.

[　　]

A．do not take enough equipment

B．stay in the middle of the mountain

C．do not keep themselves warm

D．stay in a snow-covered area

(3) What can we infer from the passage?

[　　]

A．Don't travel by yourself.

B．Mountain traveling is dangerous.

C．Don't get frightened in danger.

D．Avoid going to unfamiliar places.

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项，选项中有两项为多余选项．

Difficult customers are the nightmares of every shopkeeper．　　2　　 Unfortunately，the most difficult ones will use it to slap you in the face．But there are tips for dealing with difficult customers you can follow to keep your head cool and your shop peaceful．

1．Get to the root of the problem．

Ask the customer how you can assist him or her．If the root of the problem is simple enough, don’t say anything more that you know will upset the customer．Your goal is to solve the problem and get away from the difficult customer as quickly as possible, without sacrificing your store’s reputation．

Sometimes difficult customers leave with a bad experience．　　3　　 And you know how powerful word of mouth is．

2．　　4　　

One of the best tips for dealing with difficult customers is smiling．It confuses people．Not only does it keep the situation from becoming too tense，it also helps you keep up a cool front．Being charming often ea-ses the problem instantly．Be sensitive to people’s emotions．A genuine smile is nice, but an insulting smile isn’t．So do what you can to resolve an issue and accompany it with a smile．But don’t smile while he’s giving you a piece of his mind．You need to express your understanding, and not make them feel you’re laughing at them．

3．Offer a present．

One of the most effective tips for dealing with difficult customers is making sure they 1eave your store in a good mood．If you run a restaurant，perhaps you can offer the customer a free glass of wine or a cup of tea．Ensure the customer that the misfortune will not happen again．It’s a small price to pay for a happy ending．

The truth is, these types of customers are everywhere．　　5　　 Perhaps next time, that consumer will have a change of heart．

A．Everyone knows that “the customer is always fight”．

B．Smile．

C．How to Help the Customers in Difficulty

D．Follow these tips for dealing with difficult customers and you’ll be all right．

E．Customer Service

F．Three Amazing Ways to Satisfy Difficult Customers

G．Then they talk about it to other people．

People living on parts of the south coast of England face a serious problem. In 1933, the owners of a large hotel and of several houses discovered, to their surprise that their gardens had disappeared overnight. The sea had eaten into the soft limestone cliff (悬崖) on which they had been built. While ex??perts were studying the problem, the hotel and several houses disappeared altogether, sliding down the cliff and into the sea.

Erosion (侵蚀) of the white cliffs along the south coast of England has always been a problem but it has become more serious in recent years. Dozens of homes have had to be aban??doned as the sea has crept farther and farther inland. Experts have studied the areas most affected and have drawn up a map for local people, forecasting the year in which their homes will be eaten up by the hungry sea.

Angry owners have called on the Government to erect sea defenses to protect their homes. Government surveyors have pointed out that in most cases, this is impossible. New sea walls would cost hundreds of millions of pounds and would merely make the waves and currents further along the coast, shifting the problem from one area to another. The danger is likely to continue, they say, until the waves reach an inland ar??ea of hard rock, which will not be eaten as limestone is. Mean??while, if you want to buy a cheap house with an uncertain fu??ture, apply to a house agent in one of the threatened areas on the south coast of England. You can get a house for a knock??down price but it may turn out to be a knockdown home.

What is the cause of the problem that people living on parts of the south coast of England face?

A. The rising of the sea level.

B. The experts’ short of knowledge.

C. The washing-away of limestone cliff.

D. The disappearance of hotels, houses and gardens.

The erosion of the white cliffs in the south of England ________.

A. will soon become a problem for people living in central England

B. has now become a threat to the local residents

C. can be stopped if proper measures are taken

D. is quickly changing the map of England

The experts’ study on the problem of erosion can ________.

A. warn people whose homes are in danger

B. provide an effective way to slow it down

C. help to its eventual solution

D. lead to its eventual solution(www.nmet168.com)

It is not feasible to build sea defenses to protect against erosion because ________.

A. house agents along the coast do not support the idea

B. it is too costly and will endanger neighboring areas

C. the government is too slow in taking action

D. they will be easily knocked down by waves and currents

1. What is the cause of the problem that people living on parts of the south coast of England face?

A. The rising of the sea level.

B. The experts’ short of knowledge.

C. The washing-away of limestone cliff.

D. The disappearance of hotels, houses and gardens.

2. The erosion of the white cliffs in the south of England ________.

A. will soon become a problem for people living in central England

B. has now become a threat to the local residents

C. can be stopped if proper measures are taken

D. is quickly changing the map of England

3. The experts’ study on the problem of erosion can ________.

A. warn people whose homes are in danger

B. provide an effective way to slow it down

C. help to its eventual solution

D. lead to its eventual solution

4. It is not feasible to build sea defenses to protect against erosion because ________.

A. house agents along the coast do not support the idea

B. it is too costly and will endanger neighboring areas

C. the government is too slow in taking action

D. they will be easily knocked down by waves and currents

People living on parts of the south coast of England face a serious problem. In 1933, the owners of a large hotel and of several houses discovered, to their surprise that their gardens had disappeared overnight. The sea had eaten into the soft limestone cliff (悬崖) on which they had been built. While ex?perts were studying the problem, the hotel and several houses disappeared altogether, sliding down the cliff and into the sea.
Erosion (侵蚀) of the white cliffs along the south coast of England has always been a problem but it has become more serious in recent years. Dozens of homes have had to be aban?doned as the sea has crept farther and farther inland. Experts have studied the areas most affected and have drawn up a map for local people, forecasting the year in which their homes will be eaten up by the hungry sea.
Angry owners have called on the Government to erect sea defenses to protect their homes. Government surveyors have pointed out that in most cases, this is impossible. New sea walls would cost hundreds of millions of pounds and would merely make the waves and currents further along the coast, shifting the problem from one area to another. The danger is likely to continue, they say, until the waves reach an inland ar?ea of hard rock, which will not be eaten as limestone is. Mean?while, if you want to buy a cheap house with an uncertain fu?ture, apply to a house agent in one of the threatened areas on the south coast of England. You can get a house for a knock?down price but it may turn out to be a knockdown home.

1.
What is the cause of the problem that people living on parts of the south coast of England face?
1. A.
  The rising of the sea level.
2. B.
  The experts’ short of knowledge.
3. C.
  The washing-away of limestone cliff.
4. D.
  The disappearance of hotels, houses and gardens.
2.
The erosion of the white cliffs in the south of England ________.
1. A.
  will soon become a problem for people living in central England
2. B.
  has now become a threat to the local residents
3. C.
  can be stopped if proper measures are taken
4. D.
  is quickly changing the map of England
3.
The experts’ study on the problem of erosion can ________.
1. A.
  warn people whose homes are in danger
2. B.
  provide an effective way to slow it down
3. C.
  help to its eventual solution
4. D.
  lead to its eventual solution(www.nmet168.com)
4.
It is not feasible to build sea defenses to protect against erosion because ________.
1. A.
  house agents along the coast do not support the idea
2. B.
  it is too costly and will endanger neighboring areas
3. C.
  the government is too slow in taking action
4. D.
  they will be easily knocked down by waves and currents

What is the cause of the problem that people living on parts of the south coast of England face?

The erosion of the white cliffs in the south of England ________.

The experts’ study on the problem of erosion can ________.

It is not feasible to build sea defenses to protect against erosion because ________.

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