Question

Cloze3 (2015江苏苏州工业园区) 

      Good communication skills are keys to success in life and work. Without effective (有效的) communication,a message can turn 1  misunderstanding or even disaster.

      Communication is the process in which we exchange information with people.To communicate well is to understand and to be under?stood. Communication can be 2  only when both the sender and the receiver understand the same information.

      In today's highly informational and technological environment,it has become more important to have good communication skills. Here are some important 3  to communicate effectively.

      Know what you 4  to say and why. Understand 5   the pur?pose of your message. Know to whom you are communicating and why.

      How will you say it? We all know that it's not always what you say,but how you say it,that 6  . Begin by making eye contact.You show confidence when you look others in the eye when you speak. Second,notice your body language, 7   it can say so much more than your words.By 8   with your arms easily at your side,you tell others that you are 9  to what they will say.

      Communication is a two-way street. After you have said 10  you want to say,stop and listen. Ifs also necessary for you to learn some listening skills.

   1.A. against   B. out   C. into   D. off

   2.A. peaceful   B. successful   C. careful   D. harmful

   3.A. steps   B. reasons   C. causes   D. gains

   4.A. promise   B. want   C. offer   D. refuse

   5.A. simply   B. highly   C. quickly   D. clearly

   6.A. mentions   B. matters   C. means   D. mistakes

   7.A. while   B. if   C. since   D. so

   8.A. checking   B. explaining   C. recording   D. standing

   9.A. angry   B. afraid   C. nervous   D. open

   10.A. what   B. why   C. how   D. who

Answer 1

1. C 2. B 3. A 4. B 5. D 6. B 7. C 8. D 9. D 10. A

Cloze 3

[语篇解读]良好的沟通技巧是生活和事业成功的关键。本文向我 们介绍了有效沟通的三个步骤:清楚你想要说的内容及其理由；懂得 该如何表达;学会倾听别人的反馈。

1. C没有有效的沟通，一个信息可能导致误解甚至灾难。

turn against 反对;turn out结果是;turn into变为，导致;turn off关上。根据句意选C项。

2. B只有信息传递者和接收者都理解相同的信息，沟通才是成功的。 故选B项。

3. A本文的重点就是向读者介绍有效沟通的步骤。reason理由; cause原因;gain好处，利益;step步骤，符合题意，故选A项。

4. B有效沟通的第一步是先弄清楚自己想要说什么及其理由。

promise to do sth.承诺做某事；offer to do sth.主动提出做某事；refuse to do sth.拒绝做某事；want to do sth.想要做某事，符合题意，故选 8项。

5. D然后要清楚地明白你的信息要达到的目的。simply简直，仅仅; highly高度地;quickly快速地;clearly清楚地，符合题意，故选D项。

6. B有时候，重要的不是你所说的内容，而是你说话的方式。

mention 提到;mean意思是;mistake误会，误解;matter要紧，重要的是，相当 于be important ,符合题意，故选B项。

7. C由于肢体语言能够比语言表达更多的内容，所以要注意使用恰

当的肢体语言。while当 时候，然而;if如果;so因此;since既然，

由于，符合题意，故选C项。

8. D当与别人谈话时，你应该站着，把手自然放在一边。check检査; explain解释;record记录;stand站立。根据句意选D项。

9. D当与别人谈话时，你应该站着，把手自然放在一边。这样表明你 很愿意倾听别人的反馈。be open to sth.思想开明的，乐意接受的，符 合题意，故选D项。

10. A在说完你想说的话后，你应该停下来倾听。此处考査宾语从句 的用法，what引导宾语从句并在从句中作say的宾语，故选A项。