Question

18．
1．What's Julie's purpose in complaining about the robot？（根据短文内容回答问题）She wants to return the robot and get her money back．
2．Please list two problems that the robot has given to Julie with two sentences （no more than 10 words per sentence ）（请列举顾客投诉机器人的两个问题，每句不多于10词）（1）Sometimes it refuses to do the housework．（2）It has put me in several very embarrassing situations．
3．Please translate the underline sentence into Chinese （请将文中画线句子翻译成汉语）问题是这个机器人很有主见/会自己拿主意/能自己作决定/有自己的想法．
4．Complete the statement using a word from the text according to K3's reply （请从回信中找出一个适当的词，填入下句空白处）
Therelationshipbetween Julie and Robot Z4 is so important that K3would like to send someone to help if necessary
5．What will you do to get on well with him if you have a robot like Z4？（请写出两个英语句子，不得重复文中内容）（1）I will play chess with him．（2）I will say thank you to him when he does the housework．．

Answer 1

分析 本文分两部分，第一部分是关于顾客对所购买的机器人的投诉，内容包括：机器人有时候拒绝做家务，当要求它打扫房间或带出垃圾的时候，它通常会答复"Z4很忙"或是"Z4累了"，而且机器人还给主人带来令人尴尬的事情，有一次主人邀请自己的老板和老板的妻子共进晚餐，一开始机器人服务周到，可是后来对前来就餐的老板说他的领带很丑，还对老板妻子说的她的珠宝不是真的．投诉人的要求是返还产品，并且退款．
 第二部分是销售机器人的公司对投诉信的回复，告知投诉人机器人行动消极为的是吸引注意力，建议对方试着改善和机器人的关系，因为Z4不接受人类把它当机器人对待，如果情况没有改善的话，公司将派出一名科学家跟Z4谈一谈以解决问题．

解答 1．答案：She wants to return the robot and get her money back．细节理解题 根据投诉信后面的内容I would like to return the robot and get my money back．Please let me know how I can do this．可以推知Julie抱怨自己所买机器人的目的是"返还产品，拿回购买机器人所花的钱．"故答案是：She wants to return the robot and get her money back．
2．答案：（1）Sometimes it refuses to do the housework．（2）It has put me in several very embarrassing situations．细节理解题 根据原文中的The robot is supposed to do all kinds of housework，but sometimes it refuses．和Model Z4 has put me in several very embarrassing（令人尴尬的） situations like this．可以推知投诉信中Julie抱怨机器人的两个问题，分别是：有时候拒绝做家务；好几次让自己身处尴尬之中．故答案是：（1）Sometimes it refuses to do the housework．（2）It has put me in several very embarrassing situations．
3．答案：问题是这个机器人很有主见/会自己拿主意/能自己作决定/有自己的想法．英译汉 名词problem的意思是问题，The problem is 翻译成"问题是"，that 引导表语从句，has a mind of its own意思是"有主见"故答案是：问题是这个机器人很有主见/会自己拿主意/能自己作决定/有自己的想法．
4．答案：relationship 推理判断题 根据原文中的May I suggest that you try and discuss your relationship with him？Failing that，we would be happy to send one of our scientists to talk to Z4 to solve the problem．可以推知Julie和机器人Z4之间的关系很重要，如果必要的话，公司将派人去帮助她．故答案是：relationship
5．答案：（1）I will play chess with him．（2）I will say thank you to him when he does the housework．开放性题目 题干的意思是"如果你有一台像Z4这样的机器人，你会做什么来和机器人相处融洽"，此类问题答案不固定，只要是为了改善和机器人之间的关系所做的事情就可以．

点评 做阅读理解，首先浏览一遍题目，看清题目要求，若是理解细节，要有选择性地在文中找出相应的段落句子或短语，认真分析理解，选出正确答案．