题目内容

3、You have often heard it said, “Don’t sweat the small stuff.” When it comes to unnecessary worry, everything is small stuff, however, when it comes to paying attention to details in your business or personal life, there are no small things.

       One of my favorite titles for a book is “Elephants Don’t Bite,” which describes how big things are rarely what you have to worry about. It’s the small details that trick us into making a mistake. Elephants don’t bite, but mosquitoes(蚊子) always do.

       Think of your last good experience in a restaurant or on a flight. If you really examine what made this a good experience, you will discover that it was, quite likely, a series of small things or even one small extra detail. The unexpected kind greeting or warm “thank you” makes all the difference in the world.

       When I look at the list of my favorite restaurants, one of the details that will get an establishment on the list is to know and remember my name. The waiter or host may have simply checked the note book before greeting me by name. However, it really doesn’t matter as much that they know my name as it matters that they go to the extra effort to discover my name and greet me like a valued customer or friend. When it’s all said and done, we are each in the people business.

       We live in a consumer society, but what people value more highly than the goods and services they purchase are those that cannot be touched or felt, small things that add up to a great experience.

       To succeed personally or professionally, treat others as you would like to be treated.

1．The saying “Don’t sweat the small stuff.”(Paragraph 1 )most probably means_____.

       A．Get rid of small goods                                        B．Work hard on the details

       C．Don’t forget to do small things                            D．Don’t worry about unimportant things

2．Which of the following views does the writer want to express?

       A．Small things may disturb you on business trips.

       B．Elephants are gentle friends of human beings.

       C．Mosquitoes are more harmful than elephants.

       D．Details are important both at work and in daily life.

3．The writer will choose a restaurant that_____.

       A．treats him like a good friend                                B．greets him with his name

       C．provides his favorite food                                   D．makes an effort to please him

4．According to the writer, in a consumer society people value_____.

       A．good professional services in restaurants

       B．a satisfactory experience in small details

       C．the free exchange of views

       D．the good quality of goods

5．What would be the best title for the text?

       A．A Good Restaurant Service                          B．A Consumer Society

       C．Mosquitoes Do Bite                                     D．Elephants Weigh less