17．A．waiter　　 　　　　　　 B．cook　　 　　　　　　　　 C．servant 　　　　　 D．director

16．A．welcome　　 　　　　　 B．feed　　 　　　　 　　C．invite．　 　　　　　　　 D．please

15. Each of the 400 people received______ gift from their boss － “Who moved my cheese?” , ______ best-seller in the US, which helped them understand how to deal with changes in their lives and work.

A. the; /　　　　　　 B. a; /　　　　　 C. a; a　　　　 D. the; a

第二节：完形填空(共20小题；每小题1分，满分20分)

　　 As waiters，we deal with customers every day and when something goes wrong，somehow we have the ability to keep on going.It’s our responsibility to　 16 the customer．　　

　　 I remember my first 　17 job was at a fine restaurant．One afternoon，the manager informed all the cooks and waiters that a VIP 　18 　were coming for lunch. The group were　 19　 VIPs in the city’s fashion industry．

　　 After the group arrived and got20 comfortably.drinks were 　21　 ．Normally,the head waiter would be in charge of wine service． 22 ，the manager asked me to serve that afternoon．I　 had 　23 　done wine service，nor had l ever served a group of twelve．

　　 I arranged 12 wine glasses on the tray and went to the table．As I 　24 　one of the glasses in front of the first customer,somehow I had　 25 my grip(抓，握)and six glasses fell on top of a young woman,and then to the floor and　 26　 in pieces.I felt frightened and my face turned red.I apologized many times to the　 27　 and to the rest of the group．　

　　 Quickly,the manager　 28　 my aid and helped in the clean-up and,sent out their drinks right away．I didn’t understand why，but the group were forgiving me and the young woman 　29　 informed me it was OK.

　　 My manager pulled me to the side and said，“If you know why an accident happened，　 30　 from it and move on．You still have a table to serve and you can’t show your　 31　 or your disappointment．Mistakes and accidents do happen．Keep your　 32　 up and be confident.The glasses are replaceable．”

　　 I understood why he was truly a well 　33　 restaurant manager within the neighborhood．His　 34 　relationship with the group made the situation 　35　 and the group forgave me for that．

14. For quite _____ students，their teacher's advice is more important than _____ of their parents'．

A．few；one　　 　B．a few；that 　　C．a little；some　 　　D．a lot；many

13．It was the training _______　he had at school _______　 made him good jumper

　A．what；what　　 B．that；that 　　C．what；that　　　　 D．that；had

12. Why didn't you tell me there was no meeting today? I _____ all the way here _____the heavy snow.

A. needn't have driven；through　 B. can't have driven；across

C. mustn't have driven；through　 D. shouldn't have driven；cross

11. Never _______ forget the days when _______　 together with you．

　A．shall I；I lived　 B．shall I；did I live 　 C．I shall；I lived　 D．I shall；did I live

10. The two old sisters，_______ so long,held each other and burst into tears．

　 A．being separated　　　　　　　 B．having been separated

　 C．having separated　　　　　　　 D．had been separated

9. - When will you leave for Paris for a visit?

- 　　　　next month.

A. Until　　　　 B. After　　　　　 C. At　　　　　 D. In

8. It's impossible for all the people to get jobs because 　　　　　of them are not fit for them.

A. none　　　　　 B. all　　　　　 C. not all　　　　 D. every one