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任务型阅读。
假设你是餐馆的经理Mr Price,读了顾客Raymond Yuen 写给你的投诉信。现给他回一封email,
对他的投诉作出回应。下面是投诉信原文:
An e-mail to complain
Here is an e-mail with a complaint from
An unhappy customer in Canada.
To:                           manager@tastytreat.com.ca
Date:                        Monday, 7 October, 3.34p.m.
From:                       raymondyuen@canada.net
Subject:                    Complaint
Dear Mr Price,
     I have eaten in your restaurant many times and have always been happy with the food and service. This
makes what happened last Saturday even more disappointing.
     It was my son's birthday so we booked a no-smoking table at your restaurant for 7.30p.m. We arrived
on time but were told that our table was not yet ready. At 8.00p.m.,we were given a table in the smoking
section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it
was uncomfortable and unhealthy.
     Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our
food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found
a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress
told us it was a piece of garlic (蒜). When we told her that garlic does not have legs, she apologized (道歉)
and took the food away. We asked for the bill, expecting not to pay for my wife's meal. Nobody came.
After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I
complained again about the horrible cockroach. He told me Janet had finished work. He didn't believe my
story and gave me a bill for three meals. I argued with him but was made to pay.
     The waitress, Janet, was always friendly, but I would like an apology (道歉) from your impolite head
waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant
or recommending (推荐) it to anyone.
     You can contact me at 742-3254 or through e-mail if you want more information.
     Thank you for your attention. 
                                                                                                                                Yours sincerely 
                                                                                                                                 Raymond Yuen
现在电子邮件已基本为你写好。请你仔细阅读上面的投诉信,然后根据短文内容在横线上填上恰当
的单词,每条横线不准超过5个单词。
Dear Mr Yuen,
     I have received and read your complaining letter. First of all, I would like to (1)              to you. I'm
sorry we have brought you so much unpleasure.In fact I wasn't at my restaurant when you last came to
have dinner here. I believe (2)              in the email is true. I think my head waiter (3)             . He shouldn't
treat you like that. I have decided to invite your family to have a dinner for free at my restaurant as soon as
possible. I will give you back the (4)             . I'll also tell the head waiter to say sorry to you when you
come. I will give a nice present to your son as his birthday present although his birthday has passed. I hope
you will eat at my restaurant as usual and (5)             your friends. 
     Please contact me if you have time. I'm looking forward to meeting you and your family at my restaurant.
Thank you for your support.
                                                                                                                                   Yours Sincerely
                                                                                                                                   Alp Price
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Name:Sara
Age:14
Class:Junior 3
Student’s progress report:My exam results are good in all subjects and I am very pleased about this because I did a lot of revision.My best results were in my favourite subjects,physics and chemistry,I know I am good at them and I enjoy dong scientific experiments.
Teacher’s report:Sara is an intelligent,hardworking student with an excellent attitude(态度) to her schoolwork.She is quite shy and should be encouraged to join school clubs and afterschool activities.
 
Name:Steve
Age:15
Class:Junior 3
Student’s progress report:I am happy because my exam results are a lot better than they were last term.I love computers and computer games and my best grades were in Information Technology.I would love to be a computer programmer but I don’t know if I’m clever enough.But I wouli like to do work with computers.The other thing I’m really interested in is languages.I enjoy learning English and find translation quite easy.
Teacher’s report:Steve is a lively and popular student who has made much progress this term.However,he needs to be mor serious and organised if he wants to become a computer programmer.He should get good results in math.Steve’s Enhlish has improved a lot.Perhaps he should consider becoming an English teacher.
【小题1】Who did a lot of work for the exams?
A.Sara.             B.Steve.             C.Both.
【小题2】Sara enjoys _________.
A.playing computer games.
B.doing scientific experiments
C.learning English
【小题3】The teacher thinks Steve needs to ____________.
A.improve his math     B.learn English better     C.play more cmputer games
【小题4】In the teacher’s opinion,Steve should be __________.
A.a scientist           B.an English teacher       C.a comptuer programmer
【小题5】Which of the following activities is the most suitable to improve Sara?
A.Playing computer games.  B.Watching TV.     C.Playing basketball.

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1. When you come to Yancheng, you can enjoy the BRT(快速公交). It’s ________ (舒适) and fast. How fast our city is developing!
2. Many people don’t want to live in Tokyobecause of the Nuclear(核)__(污染).
3. This  his __ (九) year in Sheyang. He loves living here. He loves everything here.
4. We are looking forward to his __________ (到达). He is a famous singer.
5. China’s __________ (人口) is becoming aging (老龄化的). We must take action to prevent it.
6. —What’s the w__________ like today?  —The radio says it’s sunny.
7. If you read more, you will get more k__________. Do you believe it?
8. Boys like watching ball games very much, e__________ the NBA. Those basketball players are really wonderful.
9. When you go for a picnic, remember “S__ is first. Keep away from the dangerous places. ”
10. Everyone must know the i___ of learning English. It’s used the most widely in the world now.
11. Many __________ (mouse) destroyed the crops near the village. The farmers were   catching them everywhere.
12. He is __________ (true) sorry that he failed to pass the exam. But I don’t believe him, and you?
13. Millie doesn’t dance as __________ (beautiful) as her sister. She hasn’t practice it for a long time.
14. I would like Liu Qian to teach _________ (we) how to play magic. We admire him very much. He is my hero.       
15. Juan Antonio Samaranch(萨马兰奇)’s __________ (die) was a great loss to the whole world. People loved him very much all over the world.

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Now, there is a new-type school in New York, which has no everyday lessons, no class teachers and even no school buildings. It is called “City-as-School”. The name just means the city itself is the place where students learn their lessons. They are from the age of 15 to 18. The students choose areas of work which interest them. Then they help to do that work. One girl spends her week in a government office helping the public with problems like housing. Then she goes to help in a theatre for a day and she spends a week for first-year courses at college.
Well, students have to pass Maths and science exams before they enter the “school”. These subjects are not easy to provide in“City-as-School”. Teachers watch the progress of the students. The success rate (比率) is high. 80% of the students go to college after the “City-as-School”.
The students like the duty of their work. They have the sense of purpose. They know a lot about different kinds of work in the city. One of the students, Lizette Martinez, writes “I want to say that I do not know where I would be right now if I had never become part of City-as-School. Leaving my regular high school and going to City-as-School was the best decision I have ever made. The way the school works to get you to go out there and learn different fields instead of sitting in a classroom is wonderful. For all those who are in between school and dropping out, go to CAS and it will change your life forever.”
City-as-School High School is the nation’s leading (引导) external (外部地) learning or experiential (来自经验的) learning model for high school students.
【小题1】What can we learn about“City-as-School”?

A.It has no teachers.B.It has no school buildings.
C.It has only girl students.D.It is the only school in the city.
【小题2】What do students do in“City-as-School” most of the time?
A.They do whatever they like.
B.They learn Maths and Science.
C.They help with work in a certain area.
D.They learn all the college courses.
【小题3】According to the passage,“City-as–School” can help _________.
A.all the students go to college
B.students forget the duty of their work
C.students earn much money while studying
D.students learn a lot about different kinds of work
【小题4】What is the best title for the passage?
A.A New CityB.A New School
C.A New-type SchoolD.A Girl in New York

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