摘要: at ease ( = without worry or nervousness) 自在,不拘束 ­

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第三部分:任务型阅读(共10小题,每小题1分,共10分)

请认真阅读下列短文,并根据所读内容在文章后表格中的空格里填入一个最恰当的单词。

注意:每个空格只填一个单词。

How to be a good listener

Everyone loves a good listener. But there are more reasons to develop the skill of listening than to win hearts or popularity contests.

Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.

As it turns out, there’s more to good listening than just keeping quiet and allowing someone to speak. Effective listening is actually a combination of two key communication skills: listening and verifying (确认).

Even when we’ve managed to hear a person’s entire message, we often interpret it wrong—according to our own understanding, experience, or prejudice.

As an effective listener, your goal is to hear and absorb what another has to say……in exactly the way they mean it to be understood. Only then can you respond properly.

This is much easier read than done, so here are a few helpful tips:

1.Give the speaker your full attention.

Stop talking and remove all distractions. Turn off the TV, your phone, or computer. Watch your body language. The way you look at the speaker, or the way you stand or sit, makes a huge difference. The right listening body language communicates that we are listening openly and attentively, and puts the other person at ease.

2.Be patient.

Not everyone is a gifted speaker. Some people take longer to find the right word to make a point. Others are too worried to get their message across properly. If necessary, ask the speaker to explain further. It will help him / her speak more exactly and it will help you hear and understand better.

3.Keep your emotions in check.

If what someone is saying creates an emotional response in you, make an extra effort to listen carefully. When we’re angry, frightened or upset, we often miss key parts of what is being said.

4.Hold your fire.

Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. If you respond in a way that makes the other person defensive, even if you “win” the argument, you may lose something far more valuable.

5.Even if you think you understand. VERIFY.

Never assume you got the message right. Pause, think about what was said, and then ask “Is this what you meant?” or “Am I understanding this right?”

6.Empathize

Take a moment to stand in the other person’s shoes, to look at the situation from his / her point of view……especially when you’re being told something personal or painful, or something you strongly disagree with. The more shoes you are able to successfully stand in within your life time, the less puzzled you’ll find your life and relationships to be.

 

(71)_____________ of good listening

● (72)__________ hurts.

● Building (73)___________.

● Allowing us to (74)___________ and empathize, and viewing the world in an all-round way.

● Bringing us wisdom over and above mere intelligence.

● (75)_________ the people around us feel worthy.

  Components of effective

listening

●Good listening consists of two key communication skills: (76)__________ and verifying.

 

(77)__________ to be a

good listener

● Listening to the speaker (78)___________.

● Trying to be a ___________ listener.

● Avoiding being affected by your emotions.

● Waiting before you take (80)_________.

● Verifying.

● Empathizing

 

 

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How to be a good listener

Everyone loves a good listener. But there are more reasons to develop the skill of listening than to win hearts or popularity contests.

Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.

As it turns out, there’s more to good listening than just keeping quiet and allowing someone to speak. Effective listening is actually a combination of two key communication skills: listening and verifying (确认).

Even when we’ve managed to hear a person’s entire message, we often interpret it wrong—according to our own understanding, experience, or prejudice.

As an effective listener, your goal is to hear and absorb what another has to say…in exactly the way they mean it to be understood. Only then can you respond properly.

This is much easier read than done, so here are a few helpful tips:

1. Give the speaker your full attention.

Stop talking and remove all distractions. Turn off the TV, your phone, or computer. Watch your body language. The way you look at the speaker, or the way you stand or sit, makes a huge difference. The right listening body language communicates that we are listening openly and attentively, and puts the other person at ease.

2. Be patient.

Not everyone is a gifted speaker. Some people take longer to find the right word to make a point. Others are too worried to get their message across properly. If necessary, ask the speaker to explain further. It will help him / her speak more exactly and it will help you hear and understand better.

3. Keep your emotions in check.

If what someone is saying creates an emotional response in you, make an extra effort to listen carefully. When we’re angry, frightened or upset, we often miss key parts of what is being said.

4. Hold your fire.

Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. If you respond in a way that makes the other person defensive, even if you “win” the argument, you may lose something far more valuable.

5. Even if you think you understand. VERIFY.

Never assume you got the message right. Pause, think about what was said, and then ask “Is this what you meant?” or “Am I understanding this right?”

6. Empathize.

Take a moment to stand in the other person’s shoes, to look at the situation from his / her point of view…especially when you’re being told something personal or painful, or something you strongly disagree with. The more shoes you are able to successfully stand in within your life time, the less puzzled you’ll find your life and relationships to be.

1. of good listening

2.hurts.

Building 3..

Allowing us to4.and empathize, and viewing the world in an all-round way.

Bringing us wisdom over and above mere intelligence.

5.the people around us feel worthy.

 Components of effective

listening

Good listening consists of two key communication skills: 6.and verifying.

7. to be a

good listener

Listening to the speaker8..

Trying to be a 9.listener.

Avoiding being affected by your emotions.

Waiting before you take 10..

Verifying.

Empathizing.

 

 

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Every day we go to school and listen to teachers, and the teacher will ask us some questions. Sometimes, the classmates will ask your opinions of the work of the class. When you are telling others in the class what you have found out about these topics, remember that they must be able to hear what you are saying. You are not taking part in a family conversation or having a chat with friends --- you are in a situation where a large group of people will remain silent, waiting to hear what you have to say. You must speak so that they can hear you loudly enough and clearly enough but without trying to shout or appearing to force yourself.

Remember, too, that it is the same if you are called to an interview whether it is with a professor of your school or a government official who might meet you. The person you are seeing will try to put you at your ease in ordinary conversation but the situation is somewhat different from that of an ordinary conversation. You must take special care that you can be heard.

1.When you speak to the class, you should speak __________.

A.as loudly as possible B.in a low voice       C.loudly            D.forcefully

2.The situation in the class is _________ that in your house.

A.not very different from                   B.sometimes the same as

C.sometimes not the same as                D.not the same as

3.If you are having a conversation with an official, the most important thing for you is _____________.

A.to show your ability                      B.to be very gentle

C.to make sure that you can be heard         D.to put the official at ease

4.The main idea of this passage is __________.

A.that we must use different ways at different situations

B.that we must speak loudly

C.that we must keep silent at any time

D.that we must talk with the class

 

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Five years ago, David Smith wore an expensive suit to work every day. “I was a clothes addict,” he jokes. “I used to carry a fresh suit to work with me so I could change if my clothes got wrinkled.” Today David wears casual clothes—khaki pants and sports shirt—to the office. He hardly ever wears necktie. “I’m working harder than ever,” David says, “and I need to feel comfortable.”

More and more companies are allowing their office workers to wear casual clothes to work in the United States. The change from formal to casual office wear has been gradual. In the early 1990s, many companies allowed their employees to wear casual clothes on Friday(but only on Friday). This became known as “dress-down Friday” or “casual Friday.” “What started out as an extra one-day-a-week benefit for employees has really become an everyday thing,” said business consultant Maisly Jones.

Why have so many companies started allowing their employees to wear casual clothes? One reason is that it’s easier for a company to attract new employees if it has a casual dress code. “A lot of young people don’t want to dress up for work,” says the owner of a software company, “so it’s hard to hire people if you have a conservative dress code.” Another reason is that people seem happier and more productive when they are wearing comfortable clothes. In a study conducted by Levi Strauss and Company, 85 percent of employers said that they believe that casual dress improves employee morale(士气). Only 4 percent of employers said that casual dress has a negative impact on productive. Supporters of casual office wear also argue that a casual dress code helps them save money. “Suits are expensive, if you have to wear one every day,” one person said. “For the same amount of money, you can buy a lot more casual clothes.”

1. David Smith refers to himself as having been “a clothes addict” because       .

A. he often wore khaki pants and a sports shirt

B. he couldn’t stand a clean appearance

C. he wanted his clothes to look neat all the time

D. he didn’t want to spend much money on clothes

2. David Smith wears casual clothes now, because     .

A. they make him feel at ease when working

B. he cannot afford to buy expensive clothes

C. he looks handsome in casual clothes

D. he no longer works for any company

3.According to this passage, which of the following statements is FALSE?

A. Many employees don’t like a conservative dress code.

B. Comfortable clothes make employees more productive.

C. A casual clothes code is welcomed by young employees.

D. All the employers in the US are for casual office wear.

4. In this passage, the following advantages of casual office wear are mentioned EXCEPT       .

A. saving employees’ money

B. making employees more attractive

C. improving employees’ motivation

D. making employees happier

 

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