第三部分:阅读理解(共20小题,每题2分,共40分)

第一节：（共15小题,每题2分,共30分）

阅读下面四篇短文，从四个选项（A、B、C、D）中，选出最佳选项，并在答题卡上将该项涂黑。

A

Recently, a professor of philosophy in the United States has written a book called Money and the Meaning of Life. He has discovered that how we deal with money in our day-to-day life has more meaning than we usually think. One of the exercises he asked his students to do is to keep record of every penny they spend for a week. From the way they spend their money, they can see what they really value in life.

He says our relation with others often becomes clearly defined when money enters the picture. You might have wonderful friendship with somebody and you think that you are a very good friend. But you will know him only when you ask him to lend you some money. If he does, it brings something to the relationship that seems stronger than ever before. Or it can suddenly weaken the relationship if he doesn’t. This person may say that he has a certain feeling, but if it is not carried out in the money world, there is something less real about it.

Since money is so important to us, we consider those who possess a lot of it to be very important. The author interviewed some millionaires in researching his book.

Question: What is the most surprising thing you have discovered abotrt being rich, because you are a self-made man?

Answer: The most surprising thing is how people give me so much respect. I am nothing. I do not know much. All I am is rich.

People just have an idea of making more and more money, but what is it for? How much do I need for any given purposes in my life? In his book, the professor uncovered an important need in modern society: to bring back the idea that money is an instrument rather than the end. Money plays an important role in the material world, but expecting money to bring happiness may be missing the meaning of life.

56. The author seems to believe that asking your friend to lend you some money_______.

A. is a good way to test your friendship     B. will do harm to your friendship

C. will strengthen your friendship           D. is a good way to break off your friendship

57. What can we learn about the millionaire from his answer in the interview?

A. He does not feel that he is well educated.

B. He does not think that he is a very important person.

C. He doesn’t think that being rich is worth so much attention.

D. He does not consider himself to be very successful

58. What does the American professor of philosophy want to explain in his book?

A. Money is an end.         B. Money is a means.

C. Money is everything.      D. Money is unimportant.

59. Which of the following might the author disagree with?

A. Money is important in modern society.

B. The meaning of life does not completely lie in money.

C. Wealth will surely bring the owner happiness.

D. Happiness is not necessarily the result of wealth.

第三部分完形填空（共20小题；每小题1分，满分20分）

阅读下面短文，掌握其大意，然后从每题所给的四个选项中，选出最佳选项。

Dear Lee,

Thank you for your note．I like your _26_ between death and failure．I had not thought of these two in the same way __27__ you describe．I thank you for bringing this to my _28__．

Your insights are very deep．As you say, “death is only a（n） _29_ but failure can change someone’s whole life．” Yes, death is final．Failure is _30__．Death leaves us with _31__ ．But failure can leave us with lessons which will _32_ our lives．

I hope that your failure to pass that _33__ English test will help you _34__ it will hurt you．Please remember that it is not being _35_ down that is important．It is the inability to get up that is __36__ ．You will have to learn to get up, and to get going．Failure is the “staying down．” It is not the “falling down．”

From reading your letter, I __37__ your English to be very good．You write better than __38___ of my American friends．I do not know the reason for __39__ your English test．Maybe you were distracted that day．It is __40__ that persons are judged on the basis of a single test．

You write well, you __41__ your feelings with excellence, and you think __42__ ．These characteristics should __43__ you move toward a bright career．Just don’t let yourself “stay down．” Get up and  __44__ them all know that you are talented and you are __45__ to succeed．I think you will．

With best wishes for a fine career．

Yours,

Frank

26．A．idea  B．comparison      C．thought     D．reason

27．A．which       B．where       C．what  D．that

28．A．attention   B．heart C．head  D．home

29．A．end   B．result C．fact   D．thing

30．A．forever     B．continuous       C．contemporary   D．temporary

31．A．something B．nothing     C．anything   D．thinking

32．A．increase    B．better       C．honor       D．treasure

33．A．easy  B．terrific      C．terrible     D．ordinary

34．A．as good as B．more than C．as well as  D．much than

35．A．fallen       B．stayed       C．knocked    D．felt

36．A．impossible       B．possible    C．necessary  D．important

37．A．judge       B．accept       C．prefer       D．expect

38．A．all     B．any   C．one   D．some

39．A．succeeding       B．passing     C．finishing   D．failing

40．A．likely       B．reasonable C．a shame    D．fair

41．A．find  B．express     C．speak D．tell

42．A．deeply      B．thoroughly       C．carefully   D．widely

43．A．leave B．drive C．help  D．start

44．A．get    B．ask    C．show D．make

45．A．devoted    B．determined       C．engaged    D．supposed

根据对话内容，从对话后的选项中选出能填入空白处的最佳选项，并在答题卡上将该项涂黑。选项中有两项多余选项。

Doctor:  Can I help you?

Patient:  Yes,    1

Doctor:  What’s the matter with it?

Patient:  Oh, it’s terrible! I was burnt in a fire caused by smoking.

Doctor:    2

Patient:  Oh, nothing. I didn’t know what to do.

Doctor:  OK, Put it higher. Let me examine it and put some medicine on it.

Patient:  Ah, I feel a great pain here. Would you mind me lying down?

Doctor:  Of course not.  3

Patient:  But I feel so bad.

Doctor:  Just stay in bed until next Friday. Don’t move a bit.

Patient:    4

Doctor:  No, you can’t do that. Take this medicine three times a day.

Patient:  Oh, it’s terrible! Terrible! I hate it!

Doctor:  Calm down please!   5

Attitudes differed to small errors of grammar and usage, or inappropriateness of vocabulary and idiom, with the native speakers finding such errors a little irksome(令人厌烦的)，though sometimes amusing, while the Chinese panel members paid hardly any attention to such errors as, for example, misuse of phrasal verbs and similar usages: “When I saw the job description, I decided to apply the position.” “I expect to find out a lot of challenge in the job.” “I can deal the emergency situations efficiently.”?

Errors of idiom or appropriateness caused more comment, during the post interview discussion, from the native speakers than from the Chinese panel members, on whom the errors were sometimes lost. For example, one candidate, when asked what salary he expected, replied: “I don’t care about it.” The message was clear enough, namely that he was primarily interested in the job, but the formulation of the message was not quite right. Even such ribticklers(笑话)as “I am a well planned person .”and “I would like to expose myself in another field”(both actually heard at interviews) tended to cause lipbiting among the expatriate rather than the Chinese interviewers.?

Panels with two Chinese and one expatriate used to be more common, but are becoming less common. The reason is that with more of the interview now being conducted in Chinese, the non Chinese speaker does not know what has already been asked and is liable to repeat in English questions that have already been covered in Chinese. This caused, naturally enough, confusion in the interviewee and can adversely affect the whole interview.?

The sensible procedure would seem to be to open the interview in the mother tongue of the candidates, to put them at their ease, then at a later stage turn to English, to test English proficiency. In practice, however, possibly because of the problem mentioned in the previous paragraph when the panel contains a foreigner, it is often the reverse, with a few, fairly standard, opening questions in English, and if these are successfully answered, then the job interview properly gets underway in Cantonese.?

One of the worst interview scenarios(方案)is when a foreigner who thinks she/he can speak Cantonese (but does so, in fact, badly) decides to question the interviewee in Cantonese. In other circumstances of a social nature the interviewee would no doubt politely compliment the foreigner on his or her good Cantonese, but in the seriousness of a job interview situation, the Chinese is confused and slightly embarrassed for the foreigner. These forays(初步尝试)into Chinese usually end pretty quickly with one of the Chinese members of the panel rescuing the foreigner and continuing the interview in English.?

64．Concerning misuses of phrasal verbs,____.

A．both Chinese and the native speakers of English find them amusing

B．the Chinese interviewers tend to be tolerant

C．the Chinese interviewers and the English native speaker interviewers often have a discussion

D．might sometimes become a laughing stock to the native speakers of English but draw hardly any attention from the Chinese

65．It is implied in the passage that ____.

A．Chinese are generally liable to make mistakes in English grammar and vocabulary usage

B．expatriate interviewers are generally more friendly with interviews

C．braver candidates can often get the upper hand

D．the candidates often deliver an improper message for the use of inappropriate expressions

66．Which of the following is NOT true according to the passage?

A．The non Chinese speaking interviewer might ask the questions which have already been asked by the Chinese and hence cause confusion.

B．It is more practicable to start an interview with a few fairly standard questions in English before switching to Chinese.

C．The best procedure of an interview would seem to be beginning in Cantonese and then testing English proficiency.

D．The Chinese interviewee often politely compliments the foreign interviewer if he or she speaks cantonese if it is not actually so good in the interview.?

67．This passage is mainly concerned with ____.

A．whether language proficiency or work ability counts in job interviews

B．how to avoid awkward situation in a job interview in HongKong

C．the language used in a job interview with both Chinese and expatriate panel members

D．the sensible procedure of getting on with an interview where the Chinese interviewee’s English is to be tested

High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen. Store managers are often the last to hear complaints, and often find out only when their regular customers decide frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.

“Storytelling hurts the boss and entertains consumers,” said Paula Courtney, President of the Verde group.” the store loses the customer, but the shopper must also find a replacement.” On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be bad to bosses.

According to the research, shoppers who bought clothing met the most problems. ranked second and third were grocery and electronics customers. The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople. During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided fight between those eyeing the same parking space.

Bosses can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.

Most importantly, salespeople should be diplomatic and polite with angry customers. “Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.” Customers can also improve future shopping experiences by filling complaints to the boss, instead of complaining to the rest of the world. Bosses are hard-pressed to improve when they have no idea what is wrong.

1. Why are store managers often the last to hear complaints?

A. Most customers won’t bother to complain even if they have had unhappy experiences.

B. Customers would rather relate their unhappy experiences to people around them.

C. Few customers believe the service will be improved.

D. Customers have no easy access to store managers.

2. What does Paula Courtney imply by saying “ … the shopper must also find a replacement” (Line 2, Para. 4)?

A. New customers are sure to replace old ones.

B. It is not likely the shopper can find the same products in other stores.

C. Most stores provide the same

D. Not complaining to the manager causes the shopper some trouble too.

3. Shop owners often hire moonlighting police as parking attendants so that shoppers_____

A. can stay longer walking in the store  B. won’t have trouble parking their cars

C. won’t have any worries about safety  D. can find their cars easily after shopping

4. What contributes most to smoothing over issues with customers?

A .Manners of the salespeople   B. Hiring of efficient employees

C. Huge supply of goods for sale   D. Design of the store layout.

5. To achieve better shopping experiences, customers are advised to _________.

A exert pressure on stores to improve their service

B. settle their problem with stores in a diplomatic（外交）way

C. voice their dissatisfaction to store managers directly

D. shop around and make comparisons between stores