摘要：(D) People who sell goods and services over the telephone are called telemarketers. India, the Philippines, China and South Africa are among the countries where telemarketing is a growing industry. Others, such as Mauritius, want to enter the business. This should not be difficult for countries with the technology and interest. Many international companies have started to move their call centre jobs to nations where the wages are lower. People may have no idea if a call worker is on the other side of the world. Most call centres are used not only for telemarketing. Workers also help customers. They collect information for companies. And they handle claims and record keeping. In fact, India’s call centre industry has been described as “the back office of the world . About 70 companies there do telemarketing for American businesses. Some experts estimate that more than 250,000 telemarketing jobs have already moved out of the United States. These and other jobs in the services industry are expected to continue to leave the country. The Forrester Research group expects more than 3 million jobs in the services industry to move within the next fifteen years. It says that they will go to countries like India, Russian, China and the Philippines. As a result, the company says, the United States will lose more than 130,000 million dollars in wages. This amount could increase depending on how a legal battle over a nation `do not call’ list is settled. More than 50 million Americans have signed on to a new government list to prevent phone calls from telemarketers. These calls often interfere with family time or dinner. The American government supports the do-not-call list, which took effect this month. Telemarketers could face large fines for violations, though some kinds of calls are still permitted. The industry says the list violates the right to free speech. In addition, lawmakers who represent areas with call centres worry about the loss of jobs. The fear is that more Americans call centres will close or move overseas if the list is enforced. An appeal court ruled that the government may continue to enforce the do-not-call list for now at least. A final ruling could come from the United States Supreme Court. 76. The passage is mainly about . A. how telemarketing is operated B. how government deals with telemarketing C. the present situation of telemarketing in the USA D. telemarketing is growing rapidly in developing countries 77. What is now happening in the American telemarketing business? A. Jobs are going to developing countries. B. The USA is giving up its market share. C. The American government will ban domestic telemarketing. D. There are still some conflicts unsettled. 78. The word `violation’ refers to according to the context. A. going on interfering with family time or dinner B. continuing to call those who have signed the do-not-call list C. moving the call centres to developing countries D. hiring more American telemarketers 79. Which of the following statements is TRUE about the do-not-call list? A. The do-not-call list will be carried out by the government very soon. B. The dispute about the do-not-call list has not reached a final conclusion yet. C. People whose names appear on the do-not-call list welcome telemarketing. D. People making the law about do-not-call list have not thought for job losses. Section C Directions: Read the following text and choose the most suitable heading from A-F for each paragraph. There is one extra heading which you do not need. 80. Environmental groups in the United States are leading a campaign to save thousands of endangered sea turtles. They have asked Pope John Paul the Second to ban turtle meat during the Christian religious observance known as Lent. Christians observe Lent in preparation for the holiday of Easter. 81. Environmental groups say illegal turtle hunting is one of the major threats to endangered sea turtles in southern California and Mexico. It has been illegal to harvest and eat sea turtle meat in Mexico for more than ten years. However, demand for sea turtle meat is widespread in both Southern California and Mexico. Biologists believe that illegal hunting is one of the main reasons for the sharp drop in sea turtle population during the past thirty years. 82. The week before Easter Sunday is an especially deadly time for the turtles. As many as 5000 turtles are killed during this time each year. Many Mexicans and Mexican Americans eat turtle meat during the days before Easter. Many people do not eat meat during this holy time in order to obey the rules of Lent. Because sea turtles swim, many people consider them to be fish. Fish is permitting during Lent. 83. The Sea Turtle Conversation Network is a union of fishermen, environmental activists and researchers. They sent a letter to Pope John Paul, urging the Roman Catholic Church leader to officially declare that sea turtle flesh is meat, not fish or seafood. They say thousands of these endangered animals would be saved if people did not eat them during this religious period. The letter also asked members of the Catholic Church to obey laws banning the capture of turtles in Mexico and the United States. 84. About 35,000 endangered sea turtles are killed illegally near the coasts of Baja, California each year. Studies have shown a sharp drop in the numbers of females. They travel from as far away as Japan to lay their eggs on local beaches. Environmental activists say hunting sea turtles for their meat is the main barrier to the recovery of the species. They have urged the governments of the United States and Mexico to improve enforcement of the ban on sea turtle harvesting. 第 II 卷

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