The phone is ringing at the other end of the line and it clicks as it is being answered．A voice says quickly, “Hello, will you hold, please?” Then there is another click, followed by silence．It seems like hours before someone comes back on the line ---- that is, if you don't hang up first．
Office calls are, perhaps, the most difficult and the most important part of a secretary's work．The first impression that a man receives about a business is often through a telephone contact．A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored．If a call is answered rudely, the caller may become angry．And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.
Laura Needham is a secretary in the executive offices of a large manufacturing company．As a good office secretary, Laura knows that all phone calls must be answered without delay and handled efficiently. She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of feeding she may be in．She knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper (脾气)．If she does not have the information the caller asks for, she must know who does have the information．Finally, she knows that one of her most important responsibilities(责任)is to “screen telephone calls” and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself．
A well-handled telephone call will give the caller a good impression of the company he or she is dealing with．For this reason, an office secretary who can handle telephone calls cheerfully, tactfully (老练的), and efficiently is a valuable asset  to any organization
63. Good secretaries find it       to handle office calls well.
A. very. boring           B. very important
C. quite necessary         D. extremely difficult
64. The underlined word "nmaround" here means       .
A. a flat refusal              B. a not-so-warm welcome
C . an unpleasant refusal                    D. an unhelpful response
65. In Laura's opinion a secretary can never be a good one until     .
A. she often asks her boss how to answer a telephone call
B. she knows how to please all the people
C. she has the information that others need
D. she can keep calm and never loses her temper
66. This passage is mainly about     .
A. well-handled telephone calls                               
B. an efficient office secretary called Laura Needham
C. the importance of how office calls are dealt with
D. a secretary being a valuable asset to her company

此题要求改正所给短文中的错误，对标有题号的每一行作出判断；如无错误，在该行右边横线上画上一个勾（√）；如有错误（每行只有一个错误），则按下列情况改正；

    此行多一个词：把多余的词用斜线（﹨）划掉，在该行右边横线上写出该词，并也用斜线划掉。

　    此行少一个词：在缺词处加一个漏字符号（∧），在该行右边横线写出该加的词。

    此行错一个词: 在错的词下面画一横线，在该行右边横线上写出改正后的词。

     注意：原行没有错的不要改。

Before lunch Allen happened to see a man fished in            ________

a ditch about five metre outside a bar. Allen stopped            _______

curiously. All people passing over the man who was fishing     _______

regarded him like a foolish man. Allen’s heart went out          ______

of him. He said kindly to fish-catcher, “Hello, will             _______

you please do me a favor and have a drink with me            ________

in the bar?” The man gladly received his invitation.          ____

After buying the man several cups soft-drinks,              ________

Allen asked, “You are fishing there, right? May I             ________

know how much fish you have caught this morning?”          ______

“You are the number 8,” said the man humorously.?

The phone is ringing at the other end of the line and it clicks as it is being answered．A voice says quickly, “Hello, will you hold, please?” Then there is another click, followed by silence．It seems like hours before someone comes back on the line ---- that is, if you don't hang up first．
Office calls are, perhaps, the most difficult and the most important part of a secretary's work．The first impression that a man receives about a business is often through a telephone contact．A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored．If a call is answered rudely, the caller may become angry．And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.
Laura Needham is a secretary in the executive offices of a large manufacturing company．As a good office secretary, Laura knows that all phone calls must be answered without delay and handled efficiently. She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of feeding she may be in．She knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper (脾气)．If she does not have the information the caller asks for, she must know who does have the information．Finally, she knows that one of her most important responsibilities(责任)is to “screen telephone calls” and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself．
A well-handled telephone call will give the caller a good impression of the company he or she is dealing with．For this reason, an office secretary who can handle telephone calls cheerfully, tactfully (老练的), and efficiently is a valuable asset  to any organization
63. Good secretaries find it       to handle office calls well.
A. very. boring           B. very important
C. quite necessary         D. extremely difficult
64. The underlined word "nmaround" here means       .
A. a flat refusal              B. a not-so-warm welcome
C . an unpleasant refusal                    D. an unhelpful response
65. In Laura's opinion a secretary can never be a good one until     .
A. she often asks her boss how to answer a telephone call
B. she knows how to please all the people
C. she has the information that others need
D. she can keep calm and never loses her temper
66. This passage is mainly about     .
A. well-handled telephone calls                                    ,~
B. an efficient office secretary called Laura Needham
C. the importance of how office calls are dealt with
D. a secretary being a valuable asset to her company

此题要求改正所给短文中的错误，对标有题号的每一行作出判断；如无错误，在该行右边横线上画上一个勾（√）；如有错误（每行只有一个错误），则按下列情况改正；
此行多一个词：把多余的词用斜线（﹨）划掉，在该行右边横线上写出该词，并也用斜线划掉。
　   此行少一个词：在缺词处加一个漏字符号（∧），在该行右边横线写出该加的词。
此行错一个词: 在错的词下面画一横线，在该行右边横线上写出改正后的词。
注意：原行没有错的不要改。
Before lunch Allen happened to see a man fished in          【小题1】________
a ditch about five metre outside a bar. Allen stopped          【小题2】_______
curiously. All people passing over the man who was fishing   【小题3】_______
regarded him like a foolish man. Allen’s heart went out        【小题4】______
of him. He said kindly to fish-catcher, “Hello, will           【小题5】_______
you please do me a favor and have a drink with me          【小题6】________
in the bar?” The man gladly received his invitation.         【小题7】____
After buying the man several cups soft-drinks,             【小题8】________
Allen asked, “You are fishing there, right? May I           【小题9】________
know how much fish you have caught this morning?”        【小题10】______
“You are the number 8,” said the man humorously.?

Before lunch Allen happened to see a man fished in a water hole about five metre outside a bar. Allen stopped curiously. All people passing over the man who was fishing regarded him like a foolish man. Therefore, Allen said kindly to fish-catcher, “Hello, will you please do me a favor and have a drink with me in the bar?” The man gladly received his invitation. After buying the man several cups of soft drinks, Allen asked, “You are fishing there, right? May I know how much fish you have c aught this morning?” “You are the number 8,” said the man humorous.