When I was quite young, I discovered that somewhere inside the telephone lived an amazing
person - "Information Please" and there was nothing she did not know.　
One day while my mother was out, I hit my finger with a hammer. The pain was terrible, but
there was no one home to give me any sympathy. I walked around the house, finally arriving at the telephone! Quickly, I called “Information Please" and told her what happened.  She told me to open the icebox and hold a little piece of ice to my finger.
After that, I called "Information Please" for everything. When my pet bird died, I told
"Information Please" the sad story. She tried to comfort me, she said quietly, "Paul, always remember that there are other worlds to sing in." Somehow I felt better. Another day I was on the telephone, “How do you spell ‘grateful’? ". All this took place in a small town in the Pacific Northwest. When I was 9, we moved to Boston.
A few years later, on my way to college, my plane put down in Seattle. I had about half an
hour or so between planes. Without thinking, I dialed my hometown operator and said, "Information, please."    　　
Surprisingly, I heard the small, clear voice I knew so well, "Information." I hadn't planned on
this but I heard myself saying, "Could you please tell me how to spell ‘grateful’?"  
There was a long pause. Then came the soft-spoken answer, "I guess your finger must have
healed by now."   I laughed. "So it's really still you," I said, "I wonder if you have any idea how much you meant to me during that time."  I told her how often I had thought of her over the years and asked if I could call her again. "Please do," she said, "Just ask for Sally."　　
Three months later I was back in Seattle. A different voice answered me. I was told that Sally
passed away five weeks before.   　　
Before I could hang up she told me that Sally left a message for me—“Tell him I still say
there are other worlds to sing in. He'll know what I mean.”  I thanked her and hung up. I knew what Sally meant.
Never underestimate the impression you may make on others. Whose life have you touched
today?　
59. What does “Information, Please” refer to in the passage?
A. An amazing girl.
B. A special kind of telephone.
C. A communication system.
D. A service that helps telephone users.
60. What happened to the little boy one day when he was at home alone? 
A. He was amused by the telephone.
B. He hurt his finger with a hammer.
C. He found an amazing telephone.
D. He got a piece of ice from an icebox.
61. What did “Information, Please” give the little boy whenever he was in trouble? 
A. Information and conversation.
B. Good memories and happiness.
C. Sympathy and information.
D. Friendship and cheers.
62. When did the author get in touch with “Information, Please” again after he moved to
Boston?  
A. When he was in trouble on his way to college.
B. When his plane stopped in Seattle for half an hour.
C. When he went back to Seattle to visit his sister.
D. Three months later after he moved to Boston.

A few days ago I asked my sons’ governess（女家庭教师）Julia to come into my study. “Be seated, Julia, ”I said, “Let’s settle our accounts. I guess you most likely need some money, but maybe you’re too polite to mention it. Now then, we agreed on thirty dollars a month...”

　　“Forty.”

　　“No, thirty. I made a note of it. I always pay our governess thirty. Well, um, you’ve been here two months, so...”

　　“Two months and five days.”

　　“Exactly two months. I made a special note of it. That means you have sixty dollars coming to you. Take off nine Sundays... you know you didn’t work with Tom on Sundays, you only took walks. And three holidays... ”Julia was biting her finger nail nervously, her face red, but - not a word.

　　“Three holidays, therefore take off twelve dollars. Four days Tom was sick and there were no lessons, as you were occupied only with Dick. Three days you had a toothache and my wife gave you permission not to work after lunch. Twelve and seven - nineteen. Take nineteen off ... that leaves. hmm.... forty one dollars. Correct？”

　　Julia’s left eye reddened with tears welling up. Her chin trembled; she coughed nervously and blew her nose, but - still not a word.

　　“Around New Year’s Day you broke a teacup and a saucer; take off two dollars. The cup cost more, it was a treasure of the family, but- forget it. When didn’t I take a loss! Then, due to your neglect （疏忽）, Tom climbed a tree and tore his jacket; take away ten. Also due to your carelessness the maid stole Dick’s shoes. You ought to watch everything! You get paid for it. So, that means five more dollars off. The tenth of January I gave ten dollars.”

　　“You didn’t. ”sobbed Julia.

　　“But I made a note of it.”

　　“Well... if you say so.”

　　“Take twenty seven from forty one -that leaves fourteen.”

　　Both her eyes were filled with tears. Beads of sweat stood on the thin pretty little nose. Poor girl!

　　“Only once was I given any money,” she whispered, her voice trembling, “and that was by your wife. Three dollars, nothing more.”

　　“Really? You see now, and I didn’t know that! Take three from fourteen.. leaves eleven. Here’s your money, my dear. Three, three, three, one and one. Here it is !”

　　I handed her eleven dollars. She took them and pocketed them.

　　“Merci （法语: 谢谢）,”she whispered.

　　I jumped to my feet and started pacing the room. I was overcome with anger. “For what, this - ‘merci’?” I asked.

　　“For the money. ”

　　“But you know I’ve cheated you - robbed you ! I have actually stolen from you ! Why this‘merci’？”

　　“In my other places they didn’t give me anything at all.”

　　“They didn’t give you anything? No wonder! I played a little joke on you, a cruel lesson, just to teach you... I m going to give you all the eighty dollars! Here they are in the envelope all ready for you... Is it really possible to be so spineless （懦弱）?Why didn’t you protest? Why were you silent? Is it possible in this world to be without teeth and claws（爪）—to be such a fool?”

　　Embarrassed, she smiled. And I could read her expression,“It is possible.”

　　I asked her pardon for the cruel lesson and, to her great surprise, gave her the eighty dollars. She murmured her little“merci”several times and went out. I looked after her and thought,“How easy it is to crush the weak in this world !”

While talking to Julia, the wrier expected from her ________.

　　A. a protest　　　　　　　　　　　B. gratitude

　　C. obedience　　　　　　　　　　 D. an explanation

What shocked the writer was Julia’s ________.

　　A. nervousness in front of her boss

　　B. acceptance of injustice

　　C. shyness when talking about money

　　D. reluctance to express herself

The writer said, “Is it possible in this world to be without teeth and claws?” He was actually telling the governess ________.

　　A. to be more aggressive

　　B. to be more careful in her work

　　C. to protect her right

　　D. to live independently

At the end of the story, the writer said,“ How easy it is to crush the weak in this world!”to show ________.

　　A. his understanding of Julia’s anxiety

　　B. his worry about Julia’s future

　　C. his concern on the living condition of working - class people

　　D. his sympathy for the mental state of those exploited

From the story, we can tell that Julia’s employer was ________.

　　A. greedy but honest

　　B. ill - tempered but warm - hearted

　　C. strict but forgiving

　　D. none of the above

　A few days ago I asked my sons’ governess（女家庭教师）Julia to come into my study. “Be seated, Julia, ”I said, “Let’s settle our accounts. I guess you most likely need some money, but maybe you’re too polite to mention it. Now then, we agreed on thirty dollars a month...”

　　“Forty.”

　　“No, thirty. I made a note of it. I always pay our governess thirty. Well, um, you’ve been here two months, so...”

　　“Two months and five days.”

　　“Exactly two months. I made a special note of it. That means you have sixty dollars coming to you. Take off nine Sundays... you know you didn’t work with Tom on Sundays, you only took walks. And three holidays... ”Julia was biting her finger nail nervously, her face red, but - not a word.

　　“Three holidays, therefore take off twelve dollars. Four days Tom was sick and there were no lessons, as you were occupied only with Dick. Three days you had a toothache and my wife gave you permission not to work after lunch. Twelve and seven - nineteen. Take nineteen off ... that leaves. hmm.... forty one dollars. Correct？”

　　Julia’s left eye reddened with tears welling up. Her chin trembled; she coughed nervously and blew her nose, but - still not a word.

　　“Around New Year’s Day you broke a teacup and a saucer; take off two dollars. The cup cost more, it was a treasure of the family, but- forget it. When didn’t I take a loss! Then, due to your neglect （疏忽）, Tom climbed a tree and tore his jacket; take away ten. Also due to your carelessness the maid stole Dick’s shoes. You ought to watch everything! You get paid for it. So, that means five more dollars off. The tenth of January I gave ten dollars.”

　　“You didn’t. ”sobbed Julia.

　　“But I made a note of it.”

　　“Well... if you say so.”

　　“Take twenty seven from forty one -that leaves fourteen.”

　　Both her eyes were filled with tears. Beads of sweat stood on the thin pretty little nose. Poor girl!

　　“Only once was I given any money,” she whispered, her voice trembling, “and that was by your wife. Three dollars, nothing more.”

　　“Really? You see now, and I didn’t know that! Take three from fourteen.. leaves eleven. Here’s your money, my dear. Three, three, three, one and one. Here it is !”

　　I handed her eleven dollars. She took them and pocketed them.

　　“Merci （法语: 谢谢）,”she whispered.

　　I jumped to my feet and started pacing the room. I was overcome with anger. “For what, this - ‘merci’?” I asked.

　　“For the money. ”

　　“But you know I’ve cheated you - robbed you ! I have actually stolen from you ! Why this‘merci’？”

　　“In my other places they didn’t give me anything at all.”

　　“They didn’t give you anything? No wonder! I played a little joke on you, a cruel lesson, just to teach you... I m going to give you all the eighty dollars! Here they are in the envelope all ready for you... Is it really possible to be so spineless （懦弱）?Why didn’t you protest? Why were you silent? Is it possible in this world to be without teeth and claws（爪）—to be such a fool?”

　　Embarrassed, she smiled. And I could read her expression,“It is possible.”

　　I asked her pardon for the cruel lesson and, to her great surprise, gave her the eighty dollars. She murmured her little“merci”several times and went out. I looked after her and thought,“How easy it is to crush the weak in this world !”

While talking to Julia, the wrier expected from her ________.

　　A. a protest　　　　　　　　　　　B. gratitude

　　C. obedience　　　　　　　　　　 D. an explanation

What shocked the writer was Julia’s ________.

　　A. nervousness in front of her boss

　　B. acceptance of injustice

　　C. shyness when talking about money

　　D. reluctance to express herself

The writer said, “Is it possible in this world to be without teeth and claws?” He was actually telling the governess ________.

　　A. to be more aggressive

　　B. to be more careful in her work

　　C. to protect her right

　　D. to live independently

At the end of the story, the writer said,“ How easy it is to crush the weak in this world!”to show ________.

　　A. his understanding of Julia’s anxiety

　　B. his worry about Julia’s future

　　C. his concern on the living condition of working - class people

　　D. his sympathy for the mental state of those exploited

The $11 billion self-help industry is built on the idea that you should turn negative thoughts like “I never do anything right” into positive ones like “I can succeed.” But was positive thinking advocate Norman Vincent Peale right? Is there power in positive thinking?
　　Researchers in Canada just published a study in the journal Psychological Science that says trying to get people to think more positively can actually have the opposite effect: it can simply highlight how unhappy they are.
　　The study’s authors, Joanne Wood and John Lee of the University of Waterloo and Elaine Perunovic of the University of New Brunswick, begin by citing older research showing that when people get feedback which they believe is very positive, they actually feel worse, not better. If you tell your stupid friend that he has the potential of an Einstein, you’re just underlining his faults. In one 1990s experiment, a team including psychologist Joel Cooper of Princeton asked participants to write essays opposing funding for the disabled. When the essayists were later praised for their sympathy, they felt even worse about what they had written.
　　In this experiment, Wood, Lee and Perunovic measured 68 students’ self-esteem. The participants were then asked to write down their thoughts and feelings for four minutes. Every 15 seconds, one group of students heard a bell. When it rang, they were supposed to tell themselves, “I am lovable.”
　　Those with low self-esteem didn’t feel better after the forced self-affirmation. In fact, their moods turned significantly darker than those of members of the control group, who weren’t urged to think positive thoughts.
　　The paper provides support for newer forms of psychotherapy (心理治疗) that urge people to accept their negative thoughts and feelings rather than fight them. In the fighting, we not only often fail but can make things worse. Meditation techniques, in contrast, can teach people to put their shortcomings into a larger, more realistic perspective. Call it the power of negative thinking.
【小题1】What do we learn from the first paragraph about the self-help industry?

Walking down a path through some woods in Georgia, I saw a small pool of water ahead on the path. I angled my direction to go around it on the part of the path that wasn't covered by water or mud. As I reached the pool, I was suddenly attacked!
Yet I did nothing for the attack. It was so unpredictable and from somewhere totally unexpected. I was surprised as well as unhurt though I had been struck four or five times. I backed up a foot and my attacker stopped attacking me. Had I been hurt I wouldn't have found it amusing. And I was laughing. After all, I was being attacked by a butterfly!
　　Having stopped laughing, I took a step forward. My attacker rushed me again. He charged towards me at full speed, attempting to hurt me but in vain. For a second time, I took a step backwards while my attacker paused. I wasn't sure what to do. After all, it's just not everyday that one is attacked by a butterfly. I stepped back to look the situation over. My attacker moved back to land on the ground. That's when I discovered why my attacker was charging me only moments earlier. He had a mate and she was dying.
　　Sitting close beside her, he opened and closed his wings as if to fan her. I could only admire the love and courage of that butterfly in his concern for his mate. He had taken it up on himself to attack me for his mate's sake , even though she was clearly dying and I was so large. He did so just to give her those extra few precious moments of life, should I have been careless enough to step on her. His courage in attacking something thousands of times larger and heavier than himself just for his mate's safety seemed admirable. I couldn't do anything other than reward him by walking on the more difficult side of the pool. He had truly earned those moments to be with her, undisturbed.
　　Since then, I've used that butterfly’s courage as an inspiration and to remind myself that good things are worth fighting for.
【小题1】The writer changed his direction while walking down a path because he want__________.