网址：http://m.1010jiajiao.com/timu3_id_3061836[举报]
B
To: manager@ tastytreat.com.ca
Date: Monday, 7 October, 3:34p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
69. We learn from the text that last Saturday Mr. Yuen _____.
A. was satisfied with the restaurant. B. was disappointed with the restaurant
C. had to wait for his food D. ate for the first time at the restaurant
70. The writer had to pay the bill because _______.
A. the head waiter would not believe his story
B. the manager was on holiday
C. Janet didn’t believe there was cockroach in the vegetables
D. his wife had eaten most of her meal
71. Which of the following is not true according to the passage?
A. Mr.Yuen demanded that the head waiter apologize to him.
B. Mr.Yuen asked for a full refund for their meal.
C. Mr.Yuen will not eat at the restaurant any more.
D. The head waiter was not as polite as Janet.
查看习题详情和答案>>
E
To: manger @ tastytreat.com
Date: Monday, 7 October, 3:34 p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic. When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full repayment for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours Sincerely,
Raymond Yuen
72．We learn from the text that, before Saturday, Mr. Yuen _________ .
A. was satisfied with the restaurant B .was disappointed with the restaurant
C .had to wait for his table D .rarely ate at the restaurant
73．The head waiter didn’t believe Mr. Yuen because _________ .
A．the waitress stopped working and hadn’t told him about it
B．he believed that the cockroach was garlic
C．he didn’t want to pay Mr. Yuen back
D．the manager was on holiday
74．Mr. Yuen demanded that Mr. Price _________ .
A．say sorry to his family
B．let the head waiter stop working in the restaurant
C．get the head waiter to say sorry
D．get the head waiter and Janet to say sorry
75．What does Mr. Yuen want to pay for now?
A．Two meals. B．Their meals. C．Nothing. D．Only the drinks.
1. The a___________ temperature in Hangzhou last month was 22℃.
2. The little boy was very c____________ about what was in the box and couldn’t wait to open it.
3. An i___________ is a large building for an organization which provides people with help, work, medical treatment or protection, such as a school or hospital.
4. It’s necessary for scientists to o__________ natural phenomena before they can draw a conclusion.
5. The plane was delayed but the passengers didn’t get any e_____________.
6. “Keep quiet!” she w__________ to me when she entered the meeting-room.
7. The postman’s job is to d_____________ parcels and letters.
8. One of the most famous c__________ of Shakespeare is The Merchant of Venice.
9. Would you mind if I r__________ the weight of a parcel by taking something out?
10. It was a good concert but I enjoyed the last song p___________.
查看习题详情和答案>>
根据下列各句句意及所给单词的首字母或汉语提示，写出所缺单词的正确形式。
1.They are both very ________ (虔诚的)and felt it was a gift from God
2.C________(查阅) the dictionary when you meet any new words.
3.You must _______ （道歉）to your sister for what you have done.
4.The story ________（使---记起） me of my terrible experience in the coal mine.
5.Don’t forget to put the letter into the e___________ before you post it.
6.No student is allowed to go out during the class without the teacher's p______.
7.She listened with a ________(迷惑的) expression on her face.
8.The first________(场景)of the play is the king's palace.
9.Smoking is h_______ to health.
10.What one thinks and feels is mainly due to ________(传统), habit and education.
查看习题详情和答案>>
根据下列各句句意及所给单词的首字母或汉语提示，写出所缺单词的正确形式。
【小题1】They are both very ________ (虔诚的)and felt it was a gift from God
【小题2】C________(查阅) the dictionary when you meet any new words.
【小题3】You must _______ （道歉）to your sister for what you have done.
【小题4】The story ________（使---记起） me of my terrible experience in the coal mine.
【小题5】Don’t forget to put the letter into the e___________ before you post it.
【小题6】No student is allowed to go out during the class without the teacher's p______.
【小题7】She listened with a ________(迷惑的) expression on her face.
【小题8】The first________(场景)of the play is the king's palace.
【小题9】Smoking is h_______ to health.
【小题10】What one thinks and feels is mainly due to ________(传统), habit and education.