A friend of mine met with an accident driving in darkness. His legs were so hurt that he couldn’t move. What was the 　36 was he found himself unable to ask for help-his mobile phone went out of 　37 as a result of exhausted battery. Nothing could be done but to

38 in cold wilderness. It was 8 hours later that day broke, and then the 39 of the rescue.

　 It is almost 　40 that he could stand the horror in the darkness for so long. Even more surprising was his 41 : “First of all I checked up my 　42 conditions and found myself not in fatal danger. As there was no 　43 to call for help, I leaned back in my seat trying my best to keep the wound from 44 . In this way I dozed (打盹) off.”

His story put an end to my regret for the 　45 of an exploration adventure that happened last year. A group of young men 　46 to explore a mountain cave and got lost.

47 to find a way out in the dark cave they were frightened and ran anxiously without a sense of 　48 . Finally they fell dead in fear and exhaustion. According to the 　49　

people that found them, the place where they got lost was only about 10 meters away from the

50 of the cave. If they stayed on the spot when they lost their way and tried to 　51

themselves, they would probably sense a faint light glimmering (闪烁) not far away.

　 Don’t you think that you can compare it with 　52 itself? When you meet with obstacles in life and work, you are lost in darkness. 　53 you it’s unclear yet and you needn’t put up struggle 　54 . It seems to be a negative attitude, 　55 a person who can afford to do so must have foresight as well as a great courage in the first place.

36.A.hopeless B. worst C. more D. best

37.A.service B. way　　　　　　　　　　　　　　 C. order D. work

38.A.cry B. lie　　　　　　　　　　　　　　　 C. wait D. sleep

39.A.delay B. success　　　　　　　　　　　 C. team D. arrival

40.A.untrue　　　　　　　　　　 B. unimaginable　　　　　　　 C. true　　　　　　　　　　　　　　 D. useless

41.A.plan　　　　　　　　　　　　 B. decision　　　　　　　　　　　 C. explanation　　　　　　　　　 D. excuse

42.A.physical　　　　　　　　　 B. mental　　　　　　　　　　　　 C. working　　　　　　　　　　　 D. medical

43.A.method　　　　　　　　　　 B. way　　　　　　　　　　　　　　 C. alternative　　　　　　　　　 D. strength

44.A.rotting　　　　　　　　　　 B. spreading　　　　　　　　　　 C. hurting　　　　　　　　　　　　 D. bleeding

45.A.loss　　　　　　　　　　　　 B. failure　　　　　　　　　　　　 C. disappointment　　　　　　 D. sadness

46.A.had　　　　　　　　　　　　 B. managed　　　　　　　　　　 C. tried　　　　　　　　　　　　　 D. planned

47.A.Willing　　　　　　　　　　 B. Unable　　　　　　　　　　　　 C. Determined　　　　　　　　 D. Deciding

48.A.hearing　　　　　　　　　　 B. sight　　　　　　　　　　　　　 C. feeling　　　　　　　　　　　　 D. direction

49.A.rescue　　　　　　　　　　 B. village　　　　　　　　　　　　 C. local　　　　　　　　　　　　　 D. brave

50.A.end　　　　　　　　　　　　 B. top　　　　　　　　　　　　　　 C. opening　　　　　　　　　　　 D. side

51.A.save　　　　　　　　　　　　 B. help　　　　　　　　　　　　　　 C. stop　　　　　　　　　　　　　　 D. calm

52.A.adventure　　　　　　　　 B. work　　　　　　　　　　　　　 C. life　　　　　　　　　　　　　　 D. mankind

53.A.Mind　　　　　　　　　　　 B. Watch　　　　　　　　　　　　 C. Imagine　　　　　　　　　　　 D. Warn

54.A.really　　　　　　　　　　　 B. immediately　　　　　　　　 C. carefully　　　　　　　　　　 D. hopefully

55.A.and　　　　　　　　　　　　 B. so　　　　　　　　　　　　　　　 C. but　　　　　　　　　　　　　　 D. while

Nowadays, a cellphone service is available to everyone, everywhere．Probably thousands of people have already been using it, but I just discovered it, so I’m going to claim it and also name it: Fake Foning.

　　The technology has been working well for me at the office, but there are infinite applications．In fact in any public space．

　　Say you work at a big university with lots of talky faculty members buzzing about．Now, say you need to use the restroom．The trip down the hall will take approximately one hour, because a person can’t walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.

　　So, a cellphone．Any cellphone．Just pick it up．Don’t dial．Just hold that phone to your face and start talking．Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the person standing before you whom you are trying to evade.

　　For standard colleague avoidance, I suggest fake chatting about fake business:

　　 "Yes, I’m glad you called, because we really need to think about the details．What’s that? Yes, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."

　　Be animated．Be engaged in your fake fone conversation．Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.

　　Shoppers should consider fake foning anytime they spot a talky neighbor in the produce department pinching （用手捏） unripe peaches．Without your phone at your face, you’d be in for a 20-minute speech on how terrible the world is.

　　One important caution about fake foning．The other day I was fake foning my way past a colleague, and he was actually following me to get my attention．I knew he wanted to ask about a project I had not yet finished．I was trying to buy myself some time, so I continued fake foning with my doctor．"So I don’t need the operation? Oh, doctor, that is the best news."

　　And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face．My colleague looked at me, and I at him, and naturally I gasped．"What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear.

　　"Hello? Are you still there?"

　　Oops.

1．What is fake foning?

       A．A strategy to avoid people.　　             B．A device newly produced.

　　C．A service provided everywhere.　　      D．A skill of communication.

2．In the author’s opinion, in order to make fake foning look real one has to________

       A．talk about interesting matters.

　　B．behave politely to people passing by.

　　C．hold the phone while walking.

　　D．appear absorbed in conversation.

3．What does the last example show?

　　A．One effective way is to fake fone one’s doctor.

　　B．One has to be careful while fake foning.

　　C．Fake foning may not deceive people.

　　D．Fake foning is always quite successful.

4．After his phone suddenly began ringing, the author________

　　A．immediately started talking to the caller.

　　B．immediately started talking to his colleague.

　　C．put the phone away and stopped talking.

　　D．continued with his fake conversation.

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what commercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To compare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

The Underlined words “a breeze” in Para.3 most probably means _________.

A. an easy job　　  B. a trouble　　    C. a funny thing　　    D. a boring task

Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.