阅读下列材料，从所给的六个选项（A、B、C、D、E和F）中，选出符合各小题要求的最佳选项，并在答题卡上将该项涂黑。选项中有一项是多余选项。(共5小题；每小题2分，满分10分)

The following people are expressing their thoughts (81--85) to show their concern for food, environment and so on．After that are pieces of related information (A--F) ．Now decide which piece of information would be most suitable for the thought and idea mentioned in questions (81—85) and mark your answer letter (A---F) on your answer sheet．There is one extra paragraph which you do not need to use.

______1.How I was struck by the clear water and fresh air in my childhood! But everything has changed, that is, the clear water and fresh air are nowhere to be found again as they were．Above all, a great deal of waste hardly rots away.

______2.More and more people are beginning to have a good knowledge of the importance of a safer and cleaner environment, which in turn forces the business to be cleaned up.

______3.Organic products are getting more and more popular among people, but we should know the fact that organic products might also have something to do with pesticides.

______4.I’m very much fond of growing some vegetables of my own in my small garden, for many vegetables on sale in markets are actually becoming more and more dangerous as a result of widespread pesticides.

______5.Nowadays it is very convenient for consumers to find and buy green food in supermarkets as they are clearly marked.

       A．"Organic produce is always better, "Gold said．"The food is free of pesticides(农药) ,and you are generally supporting family farms instead of large farms．And more often than not it is locally grown and seasonal, so it is more tasty." Gold is one of a growing number of shoppers buying into the organic trend, and supermarkets across Britain are counting on more like him as they grow their organic food business.

       B．Market research shows that Gold and others who buy organic food can generally give clear reasons for their preferences - but their knowledge of organic food is far from complete．For example, small amounts of pesticides can be used on organic products．And about three quarters of organic food in Britain is not local but imported to meet growing demand．"The demand for organic food is increasing by about one third every year, so it is a very fast-growing market, "said Sue Flock, a specialist in this line of business.

       C．Many cities around the world today are heavily polluted．Careless methods of production and lack of consumer demand for environment-friendly products have contributed to the pollution problem．One result is that millions of tons of glass, paper, plastic, and metal containers are produced, and these are difficult to get rid of.

       D．However, today, more and more consumers are choosing "green" and demanding that the products they buy should be safe for the environment．Before they buy a product, they ask questions like these: "Will this shampoo damage the environment?"  "Can this metal container be reused or can it only be used once?"

       E．Only a few years ago, it was impossible to find green products in supermarkets, but now there are hundreds．Some supermarket products carry labels(标签) to show that the product is green．Some companies have made the manufacturing(制造) of clean and safe products their main selling point and emphasize it in their advertising.

       F．The concern for a safer and cleaner environment is making companies rethink how they do business．No longer will the public accept the old attitude of "Buy it, use it, throw it away, and forget it." The public pressure is on, and gradually business is cleaning up its act.

The following people are expressing their thoughts (1--5) to show their concern for food, environment and so on．After that are pieces of related information (A--F) ．Now decide which piece of information would be most suitable for the thought and idea mentioned in questions61---5 and mark your answer letter (A---F) on your answer sheet．There is one extra paragraph which you do not need to use.

______1．How I was struck by the clear water and fresh air in my childhood! But everything has changed, that is, the clear water and fresh air are nowhere to be found again as they were． Above all, a great deal of waste hardly rots away.

______2．More and more people are beginning to have a good knowledge of the importance of a safer and cleaner environment, which in turn forces the business to be cleaned up.

______3．Organic products are getting more and more popular among people, but we should know the fact that organic products might also have something to do with pesticides.

______4．I`m very much fond of growing some vegetables of my own in my small garden, for many vegetables on sale in markets are actually becoming more and more dangerous as a result of widespread pesticides.

______5．Nowadays it is very convenient for consumers to find and buy green food in supermarkets as they are clearly marked.

         A．"Organic produce is always better, "Gold said．"The food is free of pesticides(农药) ,and you are generally supporting family farms instead of large farms．And more often than not it is locally grown and seasonal, so it is more tasty." Gold is one of a growing number of shoppers buying into the organic trend, and supermarkets across Britain are counting on more like him as they grow their organic food business.

         B．Market research shows that Gold and others who buy organic food can generally give clear reasons for their preferences - but their knowledge of organic food is far from complete．For example, small amounts of pesticides can be used on organic products．And about three quarters of organic food in Britain is not local but imported to meet growing demand．"The demand for organic food is increasing by about one third every year, so it is a very fast-growing market, "said Sue Flock, a specialist in this line of business.

         C．Many cities around the world today are heavily polluted．Careless methods of production and lack of consumer demand for environment-friendly products have contributed to the pollution problem．One result is that millions of tons of glass, paper, plastic, and metal containers are produced, and these are difficult to get rid of.

         D．However, today, more and more consumers are choosing "green" and demanding that the products they buy should be safe for the environment．Before they buy a product, they ask questions like these: "Will this shampoo damage the environment?"  "Can this metal container be reused or can it only be used once?"

         E．Only a few years ago, it was impossible to find green products in supermarkets, but now there are hundreds．Some supermarket products carry labels(标签) to show that the product is green．Some companies have made the manufacturing(制造) of clean and safe products their main selling point and emphasize it in their advertising.

         F．The concern for a safer and cleaner environment is making companies rethink how they do business．No longer will the public accept the old attitude of "Buy it, use it, throw it away, and forget it." The public pressure is on, and gradually business is cleaning up its act.

根据短文内容，从短文后的选项中选出能填入空白处的最佳答案。选项中有两项为多余选项。

Is the customer always right?     1   Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.

Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的)income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means.

    2  In restaurants in the south of the USA, for example, waiters compliment(恭维)you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.

Anyone who has waited 30 minutes to be served in a restaurant may possible dream of such customer service.     3  In fact, different nationalities expect different types of service. As a friend of mine once told me “By the end of evening I had spent as much time talking to the waiter as to my wife.”

A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale.     4  And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?0

Attitudes to service are, of course, affected by employer’s attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair?     5    It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”

A．People often point to America as an example of good customer service.

B．It is a question of expectations.

C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

D．Then she asks for a discount until she gets an even better price.

E. The answer, it seems, depends on which country you are in.

F. The way we shop shows the way we get along with other people.

G. However, do Europeans really want US style service?

第二节：任务型阅读：

阅读下列材料， 从所给的六个选项（A, B,C, D, E, F）中， 选出符合各个小题要求的最佳选项，选项中有一项是多余选项。

(   ) 76. Ray and three of his friends would like to spend a whole weekend driving around in nice scenery and enjoying some local food.

(   ) 77. Phil and Adam want to go on a comfortable trip which takes them quickly to an interesting city. Then they want to enjoy at least two days sightseeing.

(   ) 78. Mike, Kathy and their three children don’t have much money, but they want a special day out this Saturday. They must be back home at 7 p.m.

(   ) 79. Kirsten is a Dutch student who is studying in Scotland. She doesn’t drive, but wants a day trip to see some beautiful scenery and spend a little time by the sea.

(   ) 80. Clare and Robert want to enjoy some good food, but would also like to give their two young children a day to remember. They don’t mind if they spend a lot of money.

A

Marine Life, France

The chance to experience the oceans of the world. Children will love the observatory, with water all around them and big fish swimming above their heads! Afterwards you eat at a world-famous local restaurant before boarding the ferry at 9 p.m. Not cheap, but a great day out!

B

Amsterdam

Sail out in the evening and enjoy 12 hours in the Netherlands, returning the following night. After a good Dutch breakfast you travel by train directing to the heart of the wonderful city of Amsterdam. The sightseeing and the places to shop will make this a day to remember. Weekends only.

C

Ireland by Car

Once you arrive in Ireland you are quickly on beautiful country roads, with friendly villages where you can stop for a delicious bite to eat. The special price allows you to take up your car and up to five people away for 48 hours, and two nights’ hotel accommodation can be arranged for a little extra.

D

French Hypermarket Day Trip

Whether you want to buy or just look, you will love this tour. The large Darney shopping center is a shopper’s dream! You will find a great number of local goods on sale, and clothes and kitchen goods are of excellent value. Free children’s entertainment all day. Leaves at 10:00, back at 19:00.

E

Belgium by Hydrofoil

A four-day trip. From England you cross to Belgium in just 100 minutes by hydrofoil (水翼船)! You are served food and drinks during the crossing, then continue your journey to Brussels, or another beautiful city, on the fast Belgium railway network.

F

Northern Ireland

Explore the Northern Ireland countryside, including the amazing Mountains of Mourne and the small seaside holiday town of Newcastle. Their ferry leaves the port in Scotland at 7:30 and arrives back at 22:00. Transport in Northern Ireland is by air-conditioned bus.

 根据短文内容，从短文后的选项中，选出能填入空白处的最佳选项，选项中有两项为多余选项。

    Is the customer always right?  1.  Shopping is very much a part of a country’s culture, and

attitudes to shopping and consumers vary from country to country just as much as climate or taste

in food.

Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable（可支配的）income．This has meant failing prices，plenty of special offers and a re-examination of what customer service really means． 2. In restaurants in the south of the USA，for example，waiters compliment．（恭维）you on your clothes，ask about your day，compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction．

Anyone who has waited 30 minutes to be served in fl restaurant may possibly dream of such customer service． 3. a fact，different nationalities expect different types of service．As a friend of mine once told me，"By the end of evening I had spent as much time talking to the waiter as to my wife．"

A Chinese-American friend loves telling people about how her Chinese mother shops for clothes．First of all she waits until they are on sale． 4.And later she finds some small fault with the product and demands a further reduction．She never buys anything at the regular price．Could you imagine trying such ways in department stores in other countries?

Attitudes to service are，of course，affected by employers’ attitudes to their workers．As American waiters heavily depend on tips，they have to provide more service．But is this fair? 5. It might not be a case of"Is the customer always right ?"but a case of” How much service is it fair to expect?"

A．People often point to America as an example of good customer service．

B．It is a question of expectations．

C．Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

D．Then she asks for a discount until she gets an even better price．

E．The answer，it seems，depends on which country you are in．

F．The way we shop shows the way we get along with other people．

G．However，do Europeans really want US style service?