根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
       【小题1】        You don’t show your secret personality when you’re awake because you can control your behavior, but when you’re asleep, your sleeping position shows the real you.                      __   【小题2】     The important position is the one that you go to sleep in.  
If you go to sleep on your back, you’re a very open person. You normally trust people and you are easily influenced by fashion or new ideas. You don’t like to upset people, so you never express your real feelings.       【小题3】       
If you sleep on your stomach, you are a rather secretive person. You worry a lot and you’re always easily upset. You’re very stubborn, but you aren’t very ambitious.     【小题4】     __                  This means that you enjoy having a good time.
If you sleep on your side, you have usually got a well-balanced personality.   【小题5】    　　　　　　
You’re usually careful. You have a confident personality. You sometimes feel anxious, but you don’t often get depressed. You always say what you think even if it annoys people.

A major source of teen stress is school exams, and test anxiety is not uncommon. When you recognize your teen is under stress, how can parents help your teen stay calm before an exam?

　　Be involved (介入，参与). Parents need to be involved in their teen’s work. 　1.　What they look for is your patience—to talk, to cry, or simply to sit with them quietly. Communicate openly with your teen. Encourage your teen to express her worries and fears, but don’t let them focus on those fears.

　　Help them get organized. 　2.　Together, you and your teen can work out a timetable in which she can study for what she knows will be on the test.

　　Provide a calm setting. Help your teen set up a quiet place to study and protect her privacy. Give them a nutritious diet. It is important for your teen to eat a healthy, balanced diet during exam times to focus and do her best. 　3.　If this happens, encourage your teen to eat light meals or sandwiches.

　　　4.　Persuade your teenager to get some sleep and/or do something active when she needs a real break from studying. Help your teen balance her time so that she will feel comfortable taking time out from studying to spend time with friends or rest.

　　Show a positive attitude. 　5.　Your panic, anxiety and blame contribute to your teen’s pressure. Make your teen feel accepted and valued for her efforts. Most importantly, reassure your teen that things will be all right, no matter what the results are.

A．Exam stress can make some teens lose their appetite.

B．Help your teen think about what she has to study and plan accordingly.

C．They will only make the situation worse.

D．Encourage your teen to relax

E. Your teen may also make negative comments about themselves.

F. A parent’s attitude will affect their teen’s emotions.

G. The best thing is simply to be there.

短文改错（共10小题；每小题1分，满分10分）
以下标有题号的每一行均有一个错误，请找出，并按下列情况改正：
此行多一个词：把多余的词用斜线（\）划掉，在该行右边横线上写出该词，并也用斜线划掉；
此行缺一个词：在缺词处加一个漏字符号（∧），在该行右边横线上写出该加的词；
此行错一个词：在错的词下划一横线，在该行右边横线上写出改正后的词。
注意：请在答题卡上作答。
Dear Mr. Manager,
I’m writing to express my thank to you and your employee　　　　
【小题1】________
Miss Li Hong who helped me found my handbag while I 　　　　　　
【小题2】________
was shopping in your shop in March 24．                      　
【小题3】________
That day I was greatly interesting and lost myself in enjoying　　　　　
【小题4】________
a beautiful product. After I paid a pair of silk socks, I　　　　　　　
【小题5】________
left my handbag on the counter. I have already walked out of　　　　　 【小题6】 ________
the shop then Miss Li came up with my handbag. I thanked         　   【小题7】________
her and offered her a reward of 20 dollars and she refused to　　　　
【小题8】________
take even a cent. I deeply moved by her spirit. Miss Li’s　　　　　　　
【小题9】________
good qualities are something I’ll always keep on in mind.        【小题10】________

Nowadays sending e-mails to each other is a way many a student _______ what they think.

A. conveys　　　　 B. delivers　　　　 C. express　　　 D. account

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.
People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.
When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.
【小题1】 By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.