通读下面短文，掌握其大意，然后在各题所给的四个选项A、B、C、D中选出一个最佳选项。

It was a fine day. I started to think of getting the bank work out of the way. The bank clerk, an elderly gentleman with a white beard, was, __31__, gave me a nod.

When I put my form in front of him. He was busy filling in other forms. After a few minutes he took my form and started filling in. I sat there wondering __32__ we had computerized banking if we were still filling in forms by hand.

After waiting for a few more minutes, in which I showed all signs of being __33__ , I asked him if my work was done. He said, "__34__ is done, it will take time!"

Just then I saw his morning cup of __35__ which had been lying there for the last ten minutes, untouched. The tea had turned almost __36__ while he was doing his work. Suddenly I felt what this man, who had been working at this counter for the last God-knows-how-many years, __37__ be feeling when customers like me come who are always in a hurry to get their work done. We do not even feel the need to  them for being there. He must be feeling so impatiently that "here comes another person who will __38__ me for doing his work first."

Sincerely, I told him, "Sir, please have your tea, I am not in a hurry." This man, suddenly looked __39__ at me and for the first time we had eye contact—he had __40__ made eye contact before. I saw a different person there, another human being who was under the same __41__ as I always am.

I saw both of us sailing in the same __42__. I felt that he was also missing the small things in life like a hot cup of tea . He gave me a __43__ and said, "It is my daily job, you are not in a hurry but somebody else who will be in a hurry will come."

He really touched my __44__ with his words. I felt that all this time I thought of him as a robot, someone who was there for my convenience, but today I suddenly felt a strange communion with him. I am supposed to be more friendly to people who help me with my work and be __45__ that they are there for me.

31. A. as well            B. so far          C. so that         D. as usual

32. A. why              B. what           C. when          D. where

33. A. nervous           B. impatient        C. sad           D. relaxed

34. A. something         B. anything        C. everything      D. nothing

35. A. milk              B. coffee          C. tea            D. water

36. A. warm             B. cold           C. hot            D. cool

37. A. must             B. can             C. should         D. may

38. A. pull              B. put             C. push           D. promise

39. A. down             B. up             C. right           D. left

40. A. yet               B. already         C. never           D. ever

41. A. success            B. failure         C. surprise         D. pressure

42. A. boat              B. train           C. bus             D. plane

43. A. gift               B. smile          C. pen             D. paper

44. A. eye               B. ear            C. heart            D. hand

45. A.thankful           B. careful         C. hopeful          D. helpful