完形填空（共20小题，每小题1.5分，满分30分）
Picture this situation. It is late afternoon and you are    36   . You have an important dinner engagement that evening so you    37    to take an hour nap. Instead of setting your alarm you ask a friend who is visiting to wake you in an hour. He   38   .
Two hours later, your friend wakes you. You ask, “Why didn’t you wake me after one hour?” He    39    that he thought you asked him to wake you in two hours and that is what he said. You then have to run around and get ready    40  , muttering to yourself about how you    41   have set the alarm rather than asking your friend to wake you. Had you done that, you would not have been so    42    to get ready.
Your conclusion is correct. Your    43   of what happened looked at the system you used. Your friend’s   44   to wake you resulted from a miscommunication.   45   he didn’t hear you correctly or you misspoke.
46   at the situation from the point of view of being personally responsible is always better than blaming yourself or another. So how do you best be “responsible” in this situation? The answer is   47   in systems thinking.
Dr. W. Edward Deming is the American statistician who is credited with   48   the quality practices to Japan.   49   his arrival in that country in 1950, the label “made in Japan” was synonymous with inferior(劣等的) quality. Now the same “made in Japan” label is synonymous(等同) with   50   quality.
So what did Dr. Deming teach the Japanese that made such a  51   to the quality of their products? The answer is quite simple, yet profound.   52   on years of statistical analysis, Deming was able to validate(证明) that 94 % of all failures are not because people don’t want to do a good job. The fact is that   53   people want to do a good job.
What, then, is the   54   if it’s not the people?
It’s the system. The system failed in 94% of the    55   , not the people.
36. A. relaxed          B. puzzled            C. concerned          D. tired
37. A. try              B. decide             C. promise            D. expect
38. A. agrees        B. admits                C. accepts            D. adopts
39. A. wonders        B. doubts             C. replies             D. requests
40. A. carelessly         B. quickly            C. angrily            D. suddenly
41. A. should          B. could              C. might             D. would
42. A. slow           B. rushed              C. uncertain           D. satisfied
43. A. understanding B. presentation       C. description          D. analysis
44. A. forgetfulness B. unwillingness      C. failure             D. fault
45. A. Either        B. Neither              C. Both                D. Whether
46. A. Glaring        B. Staring            C. Glancing           D. Looking
47. A. left              B. found             C. received           D. completed
48. A. bringing        B. turning            C. fetching            D. leading
49. A. Until          B. After              C. Before             D. Since
50. A. different     B. poor            C. best               D. high
51. A. difference    B. destruction       C. decoration        D. distinction
52. A. Based        B. Relied                 C. Focused            D. Counted
53. A. few            B. fewer             C. more              D. most
54. A. reason       B. cause                 C. effect              D. result
55. A. incidents     B. accidents              C. cases               D. actions

Holiday

The Bay Hotel

It is a quiet, comfortable hotel overlooking the bay in an uncommerciallised Cornish fishing village on England’s most southerly point. If pop music is no longer your strong point, and you are considering a relaxing holiday where the scenery is break taking and sound of the sea is live music to your ears, come and stay with us. For adults only. Sssh! Don’t tell everyone! 01326 280464

Willapark Manor Hotel.

Peaceful situation in 14 acres of separated gardens and woodlands, overlooking picturesque bay. Close to coastal path and beach. Excellent cuisine. Our excellent service bring our guests back year after year. Children and pets welcome. 01840 770782

The Country Garden Hotel.

Delightful hotel set in lovely gardens; calm Island of Wight near Tennyson Downs, Great food! Garden, sea view and ground floor rooms. Please call for brochure(服务指南) and sample menu. Adults only and pets welcome. 0800 980 1943.

Boscastle.

Romantic 17^th Century farmers’s cottage in countryside with splendid coastal views. Well equipped. Sleeps 5. Regret no pets/ smoking. Garden with furniture. Brochure: 01633 450417 Godshill. 4 stars self---served units. Nonsmoking. Cosy. No pets. Brochure: 01983 840371

The Blakeney Hotel. Special seasonal midweek price for aged citizen.

Overlooking harbor traditional privately owned friendly hotel with 60 bedrooms, lift, heated indoor pool, spa bath and saunas. Relax, walk, sail, play golf, explore the Norfolk villages, countryside and coast. Special seasonal midweek price for aged citizen. 01263 7407 97

S W France.

Rural setting near Corders. Two beautifully repainted old houses, sleep 4/5 and 5. Gardens,woodland, pool, views, excellent walks. Available all year round. Outstanding 01962 776967

60. 1.If you want to take your children and pets with you on holiday, you can choose _____.

61. 2.All of the following hotels are close to the sea Except ______.

62. 3.We learn from the text that ____.

63. 4.What is the aim of putting this advertisement?

第二卷（共35分） 非选择题 .

第四部分：写作（共两节，满分35分）

第一节：对话填空（共20小题：每小题1分，满分10分）

请认真阅读下面对话，并根据各题所给首字母的提示，在答题卡上标有题号的横线上，写出一个英语单词的完整、正确形式，使对话通顺。

J =" Jackie  " L = Lisa

J: Warm day，isn’t it?

L: Yes, it's the (76) w      winter we have ever had.

J: In my childhood, we often had snow in winter, but these years, I (77) s                   ­see it

L: What do you think caused the (78) c      to change so much?

J: I think it is what we call green-house effect. Countries build factories to develop their economy, but they (79) p      a lot of waste gas into the air without being (80) t      .

L: And the cars also have (81) c      to the changes in the temperature all around the world

J: I couldn't agree more. If the temperature (82) c       to go up , the sea level would rise and some (83) c      cities would disappear.

L: Sounds terrible. We must do something about it.

J: (84)  L_____ , governments of many countries have realized that and are taking

(85) a      to prevent the pollution.

L: I am happy to hear that

When I was growing up in America, I was ashamed of my mother’s Chinese English. Because of her English, she was often treated unfairly. People in department stores, at banks, and at restaurants did not take her seriously ,did not give her good service ,pretended not to understand her ,or even acted as if they did not hear her .W_w w.k*s*5 u.c@o m
My mother has realized the limitations of her English as well. When I was fifteen, she used to have me call people on phone to pretend I was she . I was forced to ask for information or even to yell at people who had been rude to her. One time I had to call her stockbroker (股票经纪人).I said in an adolescent voice that was not very convincing, “This is Mrs.Tan..”
And my mother was standing beside me ,whispering loudly, “Why he don’t send me cheek already two week late.”
And then , in perfect English I said : “I’m getting rather concerned .You agreed to send the check two weeks ago, but it hasn’t arrived.”
Then she talked more loudly. “What he want? I come to New York tell him front of his boss.” And so I turned to the stockbroker again, “I can’t tolerate any more excuse. If I don’t receive the check immediately , I am going to have to speak to your manager when I am in New York next week.”
The next week we ended up in New York. While I was sitting there red-faced, my mother, the real Mrs.Tan, was shouting to his boss in her broken English.
When I was a teenager, my mother’s broken English embarrassed me. But now, I see it differently. To me, my mother’s English is perfectly clear, perfectly natural. It is my mother tongue. Her language, as I hear it, is vivid, direct, and full of observation and wisdom. It was the language that helped shape the way I saw things, expressed ideas, and made sense of the world.
【小题1】Why was the author’s mother poorly served?w_w w. k#s5_u.c o*m

MONEY – SAVING TIPS FOR DISNEY WORLD
Every time you visit Disney World, there’s something new to see. What began in 1971 as the Magic Kingdom now includes the high – tech, movie-mad Disney and Animal Kingdom . Each time the park expands（扩大）, so do your chances to spend money. How can you save ? As a family guide to Disney World, I've been to the park more than 25 times with my kids , and I've developed a few money-saving tips for you.
●Buy the Five-Day All-in-One Hopper Pass. Even if you're visiting for fewer days , it's a deal （The pass costs $ 229 for visitors aged 10 and up , $ 183 for kids aged three to nine and is free for kids under age three）. Without the pass , you'll have to pay separately for Pleasure Island and the water parks . A single trip to Blizzard Beach , for example , would cost a family of four $100.
　　●　Dine out at Lunchtime. The prices at some of the nicer restaurants , especially those in Epcot's World Showcase , are much lower at noontime than at any other time. It's wise to make reservations（预定）before you leave home . Call 407-W-DISNEY .
　●　Become a Gold Card Member.  For $ 65 , you can get a Magic Kingdom Club Gold Card （call 1-800-56-DISNEY）. Cardholders get up to 20% off Disney hotel rooms , plus prices on character breakfast , theme park tickets and goods from Disney stores .
　●　Don't Pay Extra to See a Character.  Character-theme dinner shows are expensive , costing a family of four about $ 140 , and even a character breakfast , where Mickey or Donald Duck joins you for cakes , can set you back $ 50. If your budget (预算) is tight, try to meet the characters inside the theme parks and at free in-park shows . You can watch the Diamond Horseshoe show , for example , in the Magic Kingdom for no additional cost , while the similarly themed Hoop-Dee-Doo Musical Revue needs expensive tickets .
　●　Wait Until the End of Your Trip to Buy Souvenirs.  By then , the kids will really know what they want , and you won't waste money on expensive things .
67．If you are short of money, the writer suggests you should not        .
A．buy things for the kids from Disney stores.
B．buy souvenirs at the beginning of the trip
C．make a trip to Blizzard Beach
D．have your meals out at noontime
68．Which of the following can be used in place of “set you back”
A．offer you  B．save you   C．return you D．cost you
69．You should pay more money if you         .
A．have a five – day All – One Hopper Pass while you’re visiting for four days.
B．do not make a reservation for hotel rooms in advance..
C．are not a Magic Kingdom Club Gold Card holder.
D．have lunch at a restaurant in Epcot’s World Showcase
70．In the writer’s opinion, the better way of meeting the Disney cartoon character is        .
A．to have a character breakfast
B．to watch the Diamond Horseshoe show
C．to pay separately for Pleasure Island and the water parks
D．to attend the Hoop – Dee – Doo Musical Revue