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It is impossible not to make a mistake at some point in your life．We may as well accept that something will go wrong and we will be to blame．It is therefore sensible to work out some strategies for apologizing，and the best way to apologize is by letter．This way you can take care over every word you write一 which you can’t do if you say sorry to someone in person．
We all say or do something that we wish we hadn’t said or done．You may say something that accidentally hurts someone，or you may provide a service which doesn't come up to the standards that a client or customer expected,
You may feel that it was a genuine mistake which couldn’t be avoided. Rather than dwell on the mistake, you should quickly try to remedy (补救) the problem．An effective letter of apology is an important part of that process．
For the content of the letter，just remember TABS—Timing，Action，Brevity，Sincerity．
The timing of a letter of apology is crucial—it must be sent as soon as possible．Any delay in sending the letter will only compound the problem．In this case “Better late than never” is not the best motto! The longer you wait before writing a，letter of apology，the more it will seem that you have been coerced (被迫) into writing it．
Although it is important to recognize what has gone before，it is also essential to detail the action you plan to take to rectify whatever it was you did wrong．Research has shown that some indication that you have thought about what future action you plan to take is always well received.
A letter of apology should be brief and the word “sorry” should appear no more than twice．Indicate that you are aware you are using it a second time“Once again，I am so sorry for…”or“As I said earlier，I am really sorry about…”．Finally，the tone of the letter has to be sincere．In fact, the combination of all the above factors will help in this respect．
And don’t think that letters are out of date in the email-oriented 21st century．An apology email can be worse than no apology at all !
56. What kind of advice does the text suggest about apologizing?
A. It’s a good idea to write a letter of apology as soon as something goes wrong．
B．It’s a good idea to send several emails to apologize and show you mean it．
C．Write a long letter apologizing several times to make your point．
D．Wait to see how they react to your letter before planning to do anything．
57．What kind of things do you NOT apologize for?
A．Services that are not as good as they should be． B．Genuine mistakes．
C．Car accidents． D．Causing offence or hurt．
58. The underlined expression“rather than dwell on the mistake”in the third paragraph means you_____.
A．don’t waste time worrying about what happened B．consider the problem
C．forget about what happened D．analyze who was at fault
59．The underlined word“rectify”in the sixth paragraph means to _____________.
A．put right B．improve C．Eliminate （消除） D．apologize
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It is impossible not to make a mistake at some point of your life．We may as well accept that something will go wrong and we will be to blame．It is therefore sensible to work out some plans for apologizing，and the best way to apologize is by letter．This way you can take care over every word you write－which you can’t do if you say sorry to someone in person．
We all say or do something that we wish we hadn’t said or done．You may say something that accidentally hurts someone，or you may provide a service which doesn’t come up to the standards that a cheat or customer expected．
You may feel that it was a mistake which couldn’t be avoided．Rather than dwell on the mistake．you should quickly try to remedy(补救)the problem．An effective letter of apology is an important part of that process．
For the content of the letter，just remember TABS---Timing，Action，Brevity，Sincerity．
The timing of a letter of apology is crucial一it must be sent as soon as possible．Any delay in sending the letter will only compound the problem．In this case．“better late than never”is not the best motto!The longer you wait before writing a letter of apology．the more it will seem that you have been forced into writing it．
Although it is important to recognize what has gone before，it is also necessary to detail the action you plan to take to rectify whatever it was you did wrong．Research has shown that some indication that you have thought about what future action you plan to take is always well received．
A letter of apology should be brief and the word “sorry” should appear no more than twice．Indicate that you are aware you are using it a second time “once again，I’m so sorry for” or “as I said early，I’m so sorry about” Finally，the tone of the letter has to be sincere．In fact，all the above factors will help in this respect．
And don’t think that letters are out of date in the Email-oriented 21st century．An apology email can be worse than no apology at all !
53．What kind of advice does the text suggest about apologizing?
A．It’s a good idea to write a letter of apology as soon as something goes wrong．
B．It’s a good idea to sends several emails to apologize and show that you mean it．
C．Write a long letter apologizing several times to make your point．
D．Wait to see how they react to your letter before planning to do anything
54．What kind of things do you NOT apologize for ?
A．Services that are not as good as they should be． B．Genuine mistakes．
C．Car accidents． D．Causing anger or hurt．
55．According to the writer，you should not after you have made a mistake．
A．waste time worrying about what happened B．write an effective letter of apology
C．avoid what happened D．recognize what has gone before
56．The underlined word “rectify” means ．
A．to put right B．to improve C．to put aside D．to apologize
查看习题详情和答案>>will go wrong and we will be to blame. It is therefore sensible to work out some plans for apologizing, and
the best way to apologize is by letter. This way you can take care over every word you write-which you
can't do if you say sorry to someone in person.
We all say or do something that we wish we hadn't said or done. You may say something that accidentally
hurts someone, or you may provide a service which doesn't come up to the standards that a cheat or customer
expected.
You may feel that it was a mistake which couldn't be avoided. Rather than dwell on the mistake, you should
quickly try to remedy (补救) the problem. An effective letter of apology is an important part of that process.
For the content of the letter, just remember TABS-Timing, Action, Brevity, Sincerity.
The timing of a letter of apology is crucial-it must be sent as soon as possible. Any delay in sending the
letter will only compound the problem. In this case, "better late than never" is not the best motto! The longer
you wait before writing a letter of apology, the more it will seem that you have been forced into writing it.
Although it is important to recognize what has gone before, it is also necessary to detail the action you plan
to take to rectify whatever it was you did wrong. Research has shown that some indication that you have
thought about what future action you plan to take is always well received.
A letter of apology should be brief and the word "sorry" should appear no more than twice. Indicate that
you are aware you are using it a second time "once again, I'm so sorry for" or "as I said early, I'm so sorry
about." Finally, the tone of the letter has to be sincere. In fact, all the above factors will help in this respect.
And don't think that letters are out of date in the Email-oriented 21st century. An apology email can be
worse than no apology at all!
B. It's a good idea to sends several emails to apologize and show that you mean it.
C. Write a long letter apologizing several times to make your point.
D. Wait to see how they react to your letter before planning to do anything
B. Genuine mistakes.
C. Car accidents.
D. Causing anger or hurt.
B. write an effective letter of apology
C. avoid what happened
D. recognize what has gone before
B. to improve
C. to put aside
D. to apologize
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The speed and convenience of modern travel means that destinations that used to take a long time to travel to can now be reached quickly and easily. Even though” faraway” countries may now seem closer thanks to air travel, they may still be different from your home country. 【小题1】 Following are some fundamental rules that will make communication easier, and your trip more enjoyable.
【小题2】 If you don not know the word for something in local language, or can not make yourself understood verbally, try drawing a picture, or pointing to an object.
Avoid topics of conversation that you think may be sensitive. 【小题3】 .Feel free to show interest in the history and customs of the place you are visiting, but don’t ask too many questions about why things are done a certain way; you may offend the local people.
【小题4】 Kissing on the street or in public places is unacceptable behavior and should be avoided. If you are unsure of how to behave, watch the local people and copy them---if they don’t behave in a certain way, you probably shouldn’t either.
Finally, if you are traveling on business, or plan to stay with a host to family, and you wish to take a gift, do some research. 【小题5】 . One of the easiest ways to offend somebody is to give the wrong gift.
Wherever you go in the world, always be tolerant of the local customs. Avoid being critical; try instead to show respect for the values of the country you are in, even if you do not necessarily agree with them
| A．Keep in mind that in many cultures, display affection in public is considered taboo. |
| B．Consider the main lifestyle of the country you plan to visit. |
| C．Never raise your voice in order to make yourself understood. |
| D．If a topic is sensitive in your own culture, it will more than likely be the same in other cultures. |
F．The opening of gifts is also treated very differently around the world.
G．Therefore, it is important to adapt your behavior not to offend the local people. 查看习题详情和答案>>