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第二节根据所给句子意思以及汉语或首字母提示，写出下列各句中所缺单词的正确形式。(共15小题；每小题1分，满分15分)
11. If you _______________(违反) the regulations, you shall be fired. Be responsible for your job.
12. His father always reminded him to look out for ________________（潜在的）dangers ahead.
13. Leaving the doors unlocked is a(n) ________________ (诱因) to burglars.
14. At the end of each term, teachers are required to __________（评估）the performance of students.
15. I believe Mary will turn up at eight. I know she is always very ______________ (准时的）for meetings.
16. We shouldn’t change lanes without _________________(发信号) or giving wrong signals.
17. We cannot put the theory into practice because of the fact that it has been based on a series of wrong _________________. (假设)
18. His father a__________________（陪伴）him to school every day; he is too young to go alone.
19. Ann likes to buy goods in large q__________________ so that she needn’t go shopping often.
20. A sore throat and fever were the s__________________ of serious flu.
21. She has mastered English grammar and a__________________ a large vocabulary without the help of a teacher.
22. We had to p________________ going to France because the children were ill.
23. The young fellow is a__________________ and likely to quarrel with anyone at any time.
24. Time p_________________, I would like to go fishing with you this weekend.
25. On hearing the terrible accident, you could never imagine how I worried when I was told that you two went home s________________ on such a rainy night.
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第二节 根据所给句子意思以及汉语或首字母提示，写出下列各句中所缺单词的正确形式。(共15小题；每小题1分，满分15分)
11. If you _______________(违反) the regulations, you shall be fired. Be responsible for your job.
12. His father always reminded him to look out for ________________（潜在的）dangers ahead.
13. Leaving the doors unlocked is a(n) ________________ (诱因) to burglars.
14. At the end of each term, teachers are required to __________（评估）the performance of students.
15. I believe Mary will turn up at eight. I know she is always very ______________ (准时的）for meetings.
16. We shouldn’t change lanes without _________________(发信号) or giving wrong signals.
17. We cannot put the theory into practice because of the fact that it has been based on a series of wrong _________________. (假设)
18. His father a__________________（陪伴）him to school every day; he is too young to go alone.
19. Ann likes to buy goods in large q__________________ so that she needn’t go shopping often.
20. A sore throat and fever were the s__________________ of serious flu.
21. She has mastered English grammar and a__________________ a large vocabulary without the help of a teacher.
22. We had to p________________ going to France because the children were ill.
23. The young fellow is a__________________ and likely to quarrel with anyone at any time.
24. Time p_________________, I would like to go fishing with you this weekend.
25. On hearing the terrible accident, you could never imagine how I worried when I was told that you two went home s________________ on such a rainy night.
查看习题详情和答案>>One man was to meet his wife downtown and spend some time shopping with her. He waited 21 for 15 minutes. Then he waited impatiently for 15 minutes more. After that, he became 22 . When he saw a photograph booth (照相亭) nearby, he had 23 . He wore the most unhappy expression he could manage, which was not 24 in the situation. In a few moments, he was holding four small prints that 25 even him.
He wrote his wife’ s name on the back of the photos and handed them to a 26 behind the desk in the booth. “ 27 you see a small, dark lady with brown eyes and an apologetic expression, obviously 28 someone, would you please give her this?”he said. He then 29 his office in Morrison Building, 30 that if a picture is worth a thousand words, then the four photos must be a good 31 ! He sat down with a smile.
His wife 32 those pictures. She carries them in her purse now and shows them to anyone who asks if she is married
How are you with 33 ? One person calls it “wait training.” It seems that there is always something we are 34 . We wait on traffic and we wait in lines. We wait to hear about a new job. We wait to complete school. We wait for someone to change his or her mind.
Patience is an important 35 of a happy and rewarding life. 36 , some things are worth waiting for. 37 presents many opportunities for wait training.
We can hate waiting, 38 it or even get good at it! But one thing is 39 ——we cannot avoid it. How is your 40 coming along?
21. A. proudly B. respectfully C. patiently D. curiously
22. A. angry B. hungry C. frightened D. thirsty
23. A. a question B. a reason C. an opinion D. an idea
24. A. serious B. difficult C. regular D. convenient
25. A. hurt B. encouraged C. attracted D. shocked
26. A. clerk B. secretary C. passer-by D. friend
27. A. Since B. Before C. As D. If
28. A. looking for B. working for C. sending for D. paying for
29. A. called up B. returned to C. visited D. left
30. A. worried B. disappointed C. satisfied D. surprised
31. A. description B. preparation C. excuse D. lecture
32. A. tore B. saved C. developed D. destroyed
33. A. your wife B. your family C. patience D. determination
34. A. hoping for B. waiting for C. ready for D. fit for
35. A. lesson B. experience C. purpose D. quality
36. A. For example B. After all C. Right now D. So far
37. A. Every age B. Every shop C. Every day D. Every office
38. A. accept B. control C. change D. improve
39. A. certain B. interesting C. precious D. easy
40. A. photo taking B. job hunting C. decision making D. wait training
查看习题详情和答案>>I have had just about enough of being treated like a second-class citizen, simply because I happen to be that unfairly treated member of society --- a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I am convinced the things are being run solely to suit the firm, the system, or the union. There seems to be a deceptive (欺骗的) new motto for so-called “service” organizations --- Staff Before Service.
How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.
It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.
Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.
Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.
【小题1】The writer feels that nowadays customers __________.
| A．deserve the lowest status in society |
| B．are unworthy of proper consideration |
| C．have received high quality service |
| D．have become victims of modern organizations |
| A．customers’ demands have greatly changed |
| B．the staff receive more consideration than customers |
| C．customers’ needs have become more complex |
| D．staff members are less considerate than their employers |
| A．not having enough male staff on duty |
| B．difficulties in hiring more efficient staff |
C．lack of coop eration between staff members |
| D．not providing enough staff on purpose to reduce budget |
| A．be patient when queuing before checkout counters |
B．put up with the rude man ners of the staff |
| C．try to control his temper when ill-treated |
| D．go to other places where good service is available |