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Mr Robinson had to travel somewhere on business, and as he was in a hurry, he decided to go by 1 .He liked sitting beside a window seat when he was 2 , so when he got onto the plane, he looked 3 a window seat.He found that all of them had already been 4 except one.There was a soldier 5 in the seat beside this one, and Mr Robinson was surprised that he 6 taken the one by the windows, but 7 , he at once went toward it.
When he 8 it, however, he saw a notice on it.It 9 , “This seat is reserved for proper load balance(载重平衡).Thank you.”Mr Robinson had never seen 10 notice in a plane before, but he thought that the plane 11 be carrying something particularly heavy in 12 baggage room which made it necessary to 13 the passengers properly balanced, so he walked on and found 14 empty seat, not beside a windows, to sit 15 .
Two or three people 16 to sit in the window seat beside the soldier, but they too read the 17 and went on.
Then, when the plane was nearly 18 , a very beautiful girl stepped into the plane.The soldier, 19 was watching the passengers coming in, quickly took the notice off the seat beside him.In this way he succeeded to have the 20 as a companion during the whole trip.
(1) A.a plane |
B.an air |
C.planes |
D.air |
[ ] |
|
(2) A.riding |
B.driving |
C.flying |
D.boating |
[ ] |
|
(3) A.at |
B.up |
C.for |
D.down |
[ ] |
|
(4) A.changed |
B.taken |
C.found |
D.given |
[ ] |
|
(5) A.looking |
B.waiting |
C.standing |
D.sitting |
[ ] |
|
(6) A.had |
B.had never |
C.had already |
D.had not |
[ ] |
|
(7) A.in no time |
B.in a moment |
C.anyhow |
D.no matter how |
[ ] |
|
(8) A.got |
B.reached |
C.arrived |
D.closed |
[ ] |
|
(9) A.said |
B.wrote |
C.printed |
D.copied |
[ ] |
|
(10)A.a such |
B.a so |
C.such a |
D.so a |
[ ] |
|
(11)A.should |
B.may |
C.can |
D.must |
[ ] |
|
(12)A.its |
B.their |
C.his |
D.the soldier's |
[ ] |
|
(13)A.show |
B.form |
C.have |
D.help |
[ ] |
|
(14)A.a different |
B.the same |
C.other |
D.another |
[ ] |
|
(15)A.down |
B.in |
C.with |
D.by |
[ ] |
|
(16)A.tried |
B.succeeded |
C.managed |
D.failed |
[ ] |
|
(17)A.notice |
B.newspaper |
C.magazine |
D.book |
[ ] |
|
(18)A.empty |
B.full |
C.dark |
D.dirty |
[ ] |
|
(19)A.which |
B.that |
C.whose |
D.who |
[ ] |
|
(20)A.Robinson |
B.friend |
C.girl |
D.soldier |
[ ] |
根据对话内容,从对话后的选项中选出能填入空白处的最佳选项.选项中
有两项为多余选项。
─ Good morning.
─ Good morning.
─ I'd like a ticket to Pittsburgh, please.
─ Round trip?
─ 1 .
─ Okay. That'll be twenty-two dollars.
─ Twenty-two? 2 .
─ I know. The rate (税) went up this month.
─ 3 .
─ Yes.
─ Does the bus still leave at two-fifteen?
─ 4 . You must be at the door by two o'clock, though. The driver usually begins loading fifteen minutes before he pulls out.
─ Fine.
─ 5 ?
─ Just two. I'll carry the other one with me.
─ That's good. We can only check two of them anyway.Give these baggage checks to the driver when you get to Pittsburgh.
─ Okay. Thanks a lot.
─ You're welcome. Have a good trip.
A. I'd like to take it
B. Two-fifteen at gate eleven
C. Last time I took this bus it was only twenty
D. Do you have suitcases
E. Just like everything else.
F. Do you prefer to carry your suitcase?
G. No, One way.
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along 12 fixed lines all over the world. Its service is very good but some passengers are still not satisfied
with it and that is why in 1998 and 1999 the company received letters of complaints(投诉) from consumers
or passengers who pointed out over a dozen kinds of problems which are divided in groups in the following
table. This division is called Category. Problems that appear when the plane is flying are Flight problems.
Those about passengers' things carried by the plane are Baggage problems. Customer service refers to
service work which passengers are not satisfied with. Over sales of seats are about the fact that more seats
are sold and as a result the plane is too crowded to be safe. Refund problems appear when passengers fail
to receive the money paid to them because of what they have lost. Fares are problems about the price of
tickets. Reservations are problems that appear when passengers could not get the tickets they have already
booked. Tours are problems about the passengers'traveling by air or hotel problems. Advertising is what the
passengers think about advertisement on the plane. Credit problems are about the use of credit cards.
ONSUMER COMPLAINTS RECEIVED BY THE CBC
Category 1998 1999 (percent) (percent)
Flight problems………………………………… 20.0% 22.1%
Baggage ………………………………………… 18.3% 21.8%
Customer service ……………………………… 13.1% 11.3%
Over sales of seats ……………………………… 10.5% 11.8%
Refund problems ……………………………… 10.1% 8.1%
Fares …………………………………………… 6.4% 6.0%
Reservations and ticketing ……………………… 5.8% 5.6%
Tours …………………………………………… 3.3% 2.3%
Smoking ………………………………………… 3.2% 2.9%
Advertising ……………………………………… 1.2% 1.1%
Credit …………………………………………… 1.0% 0.8%
Special passengers ……………………………… 0.9% 0.9%
Other …………………………………………… 6.2% 5.3%
Total 100.% 100.%
Total Number of Complaints 22,988 13,278 49
B. 220
C. 230
D. 1,220
B. 60%
C. 75%
D. 100%
I. In 1998 and in 1999, complaints about Flight problems, Baggage, and Customer service together took
more than 50 percent of all consumer complaints received by the CBC Company.
II. The number of Special passenger complaints was unchanged from 1998 to 1999.
III. From 1998 to 1999 the number of Flight problem complaints increased by more than two percent.
B. II only
C. I and II only
D. I and III only
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