There is _____ rain in summer in the south this year.

　 A. many 　        B. plenty of

　 C. a great many 　 D. a great number of

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

1. By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what commercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

2. In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To compare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

3. The Underlined words “a breeze” in Para.3 most probably means _________.

A. an easy job　　  B. a trouble　　    C. a funny thing　　    D. a boring task

4. Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.

　An explosion on Thursday killed one and injured 21 in a busy street in Tongren, Southwest China’s Guizhou Province.

　　The bomb was hidden in a rubbish bin in the city’s commercial hub（商业中心），where lots of shops and restaurants are concentrated.

　　The ear-splitting blast was heard around 12∶50 p.m.，said a local newspaper, citing witnesses. The power of the blast shattered（使粉碎）nearby shop windows and ripped the stainless（不生锈的）steel rubbish can to pieces.

　　One passer-by，identified（确认）only as Zhang，said she was shocked by the noise and saw a lot of pedestrians lying on the ground when she got to the scene.

　　Thirteen of the injured were taken to a local hospital after the explosion. A doctor there said five were in serious condition but already out of danger after emergency treatment. The others were just slightly hurt.

　　The cause of the explosion is still under investigation, said an officer with the Tongren police, but refused to speculate as to the cause.

　It can be inferred from the passage that ________.

　　A. All the injured were taken to a hospital

　　B. 8 of the injured were not taken to a hospital

　　C. The rubbish bin with a bomb was in a restaurant

　　D. The rubbish bin with a bomb was in a shop

　Which of the following statements is true according to the passage?

　　A. One passer- by, indentified only as Zhang, saw the man throwing a bomb into a bin.

　　B. Some customers in restaurants were injured.

　　C. The writer didn’t get to the scene.

　　D. All customers in shops got hurt.

In the last paragraph the underlined word“ speculate” probably means ________.

　　A. tell　　　　　　　　　　　　　 B. guess

　　C. discuss　　　　　　　　　　　　D. talk

　What of the follwing can be the best title for the passage?

　　A. Bomb Hidden in a Rubbish Bin

　　B. The Cause of the Explosion

　　C. A Terrible Thing

　　D. Market Blast Kills 1 ,Injures 21

.

The results of the US/NATO bombing Yugoslavia are to be judged by history. I shall not be the one to do this. But being in the center of actual events that are creating that history, I cannot stay away from what is going on in my country.

　　First of all, the main aim of the bombing was to prevent a human suffering in Kosovo. Today, after many days of frequent bombing, that aim is more distant than before. The bombing only brought tens of thousands of people running away from their homes, not to mention the large number of the death and injury, buildings and factories. Suppose that the US/NATO really had a wish to prevent the human suffering, they should realize by now how wrong they were when they thought the bombing would solve the problem.

　　So, what’s left? Back off or ground troops? But who is going to join the ground troops? It would take at least 200,000 armed soldiers, not the 20,000 that the US/NATO have prepared in Macedonia. It should also be clear that the Serbs(塞族人) will not give up on Kosovo.

　　I live under continuous bombing for more than a week now, and it doesn’t frighten me anymore. I don’t turn to the shelter at the sound of warning. It’s the thought of ground troops that frightens me. Vietnam would seem like a picnic compared to a bloodshed(流血事件) in Kosovo if the ground troops appear. Is that what the US/NATO wants?

72. Which of the following statements is true?

　　A. The US/NATO really intends to stop the human suffering.

　　B. The result of the war will be judged by people in Kosovo.

　　C. The bombing made tens of thousands of people homeless.

　　D. The continuous bombing will make the Serbs give up on Kosovo.

73. The writer is _____.

　　A. an American reporter 　　　  B. a Chinese reporter

　　C. a Macedonian　　　　　　　 D. a Yugoslavian

74. What worries the writer most?

　　A. The continuous bombing. 　　　　　B. The coming of the ground troops.

　　C. The sound of bomb warning.　　　　D. The idea of ground troops.

75. What is the writer’s attitude towards the bombing in Kosovo?

　　A. It is the US/NATO’s duty to defend Kosovo.

　　B. It is wrong to solve the problem by bombing Kosovo.

　　C. The aim of bombing Kosovo is to stop a human suffering.

　　D. The bombing can solve the problem of Kosovo.

How many _____ would you like?

　 A. orange 　          B. bottle of orange

　 C. a bottle of orange 　 D. bottles of orange