【小题1】86      great achievements the future may have  87      for China, it is likely that many of them will be born in northwestern Beijing.
【小题2】By 88_____ the scientific developments of his day one step 89_____, Jules Verne 90_____ the foundation of modern science fiction.
【小题3】Water can absorb and give off a lot of heat without big changes in temperature, thus 91__________ a stable environment.
【小题4】The town 92______ many shops, cafés and a wide 93______ of entertainment.
【小题5】Slowly but surely, Atlanta was becoming a successful city 94____________ of its culture 95_________.

Most shops in Britain open at 9:00 am, and close at 5:00 or 5:30 in the evening. Small shops usually close for an hour at lunchtime. On one or two days a week—usually Thursday and/or Friday—some large food shops stay open until about 8:00 pm for late night shopping.
Many shops are closed in the afternoon on one day a week. The day is usually Wednesday or Thursday and it is a different day in different towns.
Nearly all shops are closed on Sundays. Newspaper shops are open in the morning, and sell sweets and cigarettes as well. But not all the things can be sold on Sundays.
Usually it is not difficult for foreign visitors to find where to buy things. Most shops sell the things that you want to buy. One problem is stamps. In Britain you can only buy these at post offices. Many large food shops are self-service. When you go into one of these shops, you take a basket and you put the things you wish to buy into this. You pay for everything just before you leave. If anyone tries to take things from a shop without paying they are almost certain to be caught, because most shops have detectives.
When you are waiting to be served in a shop, it is important not try to be served before people who arrive before you. Many foreign people are surprised at the British way of queuing (排队).
1 Most shops in Britain stay open for about ______ a day.
A. eight hours    B. five hours    C. ten hours    D. six hours
2 According to the passage, which of the following statements is NOT true?
A. Some large food shops open for about 11 hours on Thursday or Friday.
B. Many shops are closed in the afternoon once a week on Tuesday.
C. Only a few things can be bought on Sundays.
D. It is not difficult for foreign visitors to buy things in Britain.
3 You can not buy ______ in shops.
A. cigarette    B. sweets    C. stamps    D. clothes
4 Which of the following statements is TRUE?
A. Most shops usually close for an hour at lunchtime.
B. Many large shops are self-service.
C. Most shops have detectives.
D. People do not have to queue to be served.
5 Which of the following statements can be the best title of this passage?
A. Shops in Britain
B. How to buy things in Britain?
C. The British Way of Queuing
D. How long are the British shops?

Most shops in Britain open at 9:00 am, and close at 5:00 or 5:30 in the evening. Small shops usually close for an hour at lunchtime. On one or two days a week—usually Thursday and/or Friday—some large food shops stay open until about 8:00 pm for late night shopping.

Many shops are closed in the afternoon on one day a week. The day is usually Wednesday or Thursday and it is a different day in different towns.

Nearly all shops are closed on Sundays. Newspaper shops are open in the morning, and sell sweets and cigarettes as well. But not all the things can be sold on Sundays.

Usually it is not difficult for foreign visitors to find where to buy things. Most shops sell the things that you want to buy. One problem is stamps. In Britain you can only buy these at post offices. Many large food shops are self-service. When you go into one of these shops, you take a basket and you put the things you wish to buy into this. You pay for everything just before you leave. If anyone tries to take things from a shop without paying they are almost certain to be caught, because most shops have detectives.

When you are waiting to be served in a shop, it is important not try to be served before people who arrive before you. Many foreign people are surprised at the British way of queuing (排队).

1 Most shops in Britain stay open for about ______ a day.

A. eight hours    B. five hours    C. ten hours    D. six hours

2 According to the passage, which of the following statements is NOT true?

A. Some large food shops open for about 11 hours on Thursday or Friday.

B. Many shops are closed in the afternoon once a week on Tuesday.

C. Only a few things can be bought on Sundays.

D. It is not difficult for foreign visitors to buy things in Britain.

3 You can not buy ______ in shops.

A. cigarette    B. sweets    C. stamps    D. clothes

4 Which of the following statements is TRUE?

A. Most shops usually close for an hour at lunchtime.

B. Many large shops are self-service.

C. Most shops have detectives.

D. People do not have to queue to be served.

5 Which of the following statements can be the best title of this passage?

A. Shops in Britain

B. How to buy things in Britain?

C. The British Way of Queuing

D. How long are the British shops?

Would you like to be a king or queen? To have people waiting on you hand and foot? Many Americans experience this royal treatment every day. How? By being customers. The American idea of customer service is to make each customer the center of attention. Need proof? Just listen to the commercials. Most of them sound like the McDonald’s ad: “We do it all for you.” Actually, not all stores in America roll out the red carpet for their customers. But wherever you go, good customer service means making customers feel special.

People going shopping in America can expect to be treated with respect from the very beginning. Most places don’t have a “furniture street” or a “computer road” which allow you to compare prices easily. Instead, people often “let their fingers do the walking” through the store hot lines. From the first “hello”, customers receive a satisfying response to their questions. This initial contact can help them decide where to shop.

When customers get to the store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. In most stores, the clear signs that label each department make shopping a breeze. Customers usually don’t have to ask how much items cost, since prices are clearly marked. And unless they’re at a flea market or a yard sale, they don’t bother trying to bargain.

When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’s Law would have it, whichever lane they get in, all the other lanes will move faster. Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you” from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags out to the car.

By quoting (引用) the McDonald’s ad: “We do it all for you”, the author intends to_______.

A. suggest that customers believe what commercials say deeply

B. show readers the American idea on good customer service

C. express all the stores pay much attention to the customers

D. persuade readers to choose the stores with ads correctly

In the USA, what may you do at first if you want to do some shopping?

A. To visit a professional street with lots of similar stores.

B. To compare prices in many shops in the same street.

C. To make phone calls and get better shopping choices.

D. To receive other customers’ answers to the questions.

The underlined words “a breeze” in Para.3 most probably means _________.

A. an easy job　　 B. a trouble　　           C. a funny thing　　     D. a boring task

Which of the followings shows American stores offer convenience to customers in this passage?

A. The store clerks don’t usually sit around watching TV or playing cards.

B. Some stores offer price bargain to the customers like a yard sale.

C. The clerks give customers a smile and a warm “thank you” after paying.

D. Some stores open new checkout lanes when the lanes are crowded.

Which of the following can be the best title of this passage?

A. Customer Service in America                     B. Excellent Stores in America

C. Shopping Rules in America                           D. Being King or Queen in America

A few weeks ago, I was on vacation with my family in Malaysia. We visited lots of places. One of the hotels we stayed __1._ was near a China Town.

Everything was cheap there __2.__ we did a lot of shopping. I was looking for a watch for myself and __3._ for my girlfriend. There were many shops that were selling _4._ same watch —— but for different prices.

I finally found the best price, so I bought the watches while my sister and mom were buying other things from the shop. __5.__ it was time to pay, I realized I was 10 dollars short, so I suggested __6.__ (return) one of the watches. The _7.__ ( own) of the shop asked why and I explained I didn’t have enough money with me. She smiled and said, “You can take it, but promise me you’ll pay tomorrow!”

So I asked her what time she __8._ (be) there the next day and said, “Okay, I promise.”

Unfortunately we changed our hotel and the new one was much ___9.__ (far) away from China Town, but I still walked all the way to her shop and gave her the money. She smiled and said, “You’re a good person.”

It’s so beautiful when people ___10.__ you don’t know trust you.