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一Could you tell me what happed last night ?
一I can't go into detail now because it _______ take too long.
A. would B. should C. might D. could
查看习题详情和答案>>Dear Mr. Watson,
CLAIM AL54323432–-STORM DAMAGE TO ROOF
I received a cheque for $623 dated 26 January in payment of my recent claim(索赔). However, I wish to tell you how upset I have been by the way your Claims Assessor, Mr. Michael Tan, handled this claim.
When Mr. Tan first called me, he specifically told me that he believed I had been overcharged, and he would expect to pay that price for work on a double garage, rather than a single garage like mine. Mr. Tan suggested that I neither use nor recommend this contractor again. He continued to tell me it was unlikely for me to receive full payment. Never during this conversation did he mention that the reason for not receiving full payment was because of the nature of my insurance policy.
Consequently, I wrote to Mr. Lance Ashe to complain about his pricing, stating that I was very upset thinking that he could have taken advantage by overcharging a 73-year-old woman. Mr. Ashe telephoned me immediately and explained his charges in detail. He later reported back to me that Mr. Tan explained that I would not receive full payment because of the type of policy I hold, which does not cover wear and tear. This was the first time this issue had been brought to my attention, so you can imagine my surprise.
When I received Mr. Tan’s letter of 2 February, this situation was explained. If this had been explained in the first place I would have accepted it and would not have questioned Mr. Ashe’s charges. Instead, by telling me initially that I had been overcharged for this work, he caused a great deal of upset, not only for me but also for Mr. Ashe.
I believed this claim was handled badly by Mr. Tan from the beginning. Therefore, a great deal of embarrassment has been caused over this issue.
I felt you should know how disappointed and upset I am. I trust you will look into this and ensure that such claims are handled more appropriately in the future.
Yours sincerely,
Mrs. Richard
1.The author writes this letter to ______.
A. inform the manager of a payment
B. complain about a mishandled case
C. demand an apology from Mr. Watson
D. require the manager to fire Mr. Tan
2.The underlined words “the contractor” in Para.2 refer to ______.
A. Mr. Tan B. Mrs. Richard C. Mr. Ashe D. Mr. Watson
3.The author could not receive full payment because _______.
A. her policy doesn’t cover some of the items
B. the contractor overcharged her for the work
C. Mr. Watson doesn’t take the matter seriously
D. she spent too much money fixing her garage
4.We can learn from the passage that Mr. Tan works in a/an _______.
A. welfare organization B. nursing house
C. local affairs office D. insurance company
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阅读下列应用文及相关信息，并按照要求匹配信息。请在答题卡上将对应题号的相应选项字母涂黑。
首先请阅读相关书籍的信息。
A. The Wild Girl (Hardcover) by Chris Wormell
List price: $17.00 Price now: $13.2 You save: $3.8 (22%)
In the great wide wilderness(荒野), a little girl and her dog live alone in a cave high up on the mountainside. They are happy surviving on their own, until one day in the bitter cold of winter, they see bear tracks in the snow that lead right up to their cave ...
Charming illustrations bring life to this sweet story of courage and compassion (同情), written and illustrated by award-winning author and illustrator Chris Wormell.
B. Ocean (Hardcover) by Fabien Cousteau
List price: $50.00 Price now: $31.50 You save: $18.50 (37%)
As the site where life first formed on Earth, a key element (因素) of the climate, and a continuing but fragile resource, oceans are of great importance to our planet. From the geological (地质的) and physical processes that affect the ocean floor to the key habitat zones, this is the definitive reference to the world’s oceans for the entire family. Includes the latest developments in ocean exploration and photographs.
C. The Best 361 Colleges (Paperback) by Princeton Review
List price: $21.95 Price now: $14.93 You save: $7.02 (32%)
College students (more than 115,000 of them) reveal (透漏) what life is really like at the nation’s top schools. This must-have guide gives you college rankings and covers all the essentials — from academics to social life to financial aid, and everything in between. We also provide you with all the basics: admissions criteria, deadlines, phone numbers, e-mail addresses, and more.
D. Animals (Paperback)
List price: $24.95 Price now: $16.47 You save: $8.48 (34%)
Get ready to take a walk on the wild side! National Geographic Children’s Books brand-new reference work provides families and children with everything they need to know about the animal kingdom. You’ll meet more than 1,000 animals. It introduces the entire animal kingdom: mammals, birds, reptiles, amphibians, fish.
E. Mommy? (Hardcover)
List price: $24.95 Price now: $14.97 You save: $9.98 (40%)
The story line is very simple: a young child looks for his Mommy, meeting various monsters (怪物) along the way and defeating them in creative ways. There are only a few written words in the book. But the story that the picture tells is wonderful. And there’s a ton of detail in the pictures as well. My girls like to spend several minutes looking at each page spread.
F. Dooby Dooby Moo (Hardcover) by Doreen Cronin
List price: $24.95 Price now: $14.97 You save: $9.98 (40%)
I didn’t think life got any better than Click Clack Moo, but Dooby Dooby Moo tops it. I love it! Dooby Dooby Moo is one of those rare books that hold enjoyment for kids and adults alike. Kids like the story of the talent show and each animal’s attempts to win, while parents get to laugh their heads off at the pig’s interpretive (解释的) dance. It’s a great read-aloud book because the adult can sing along and kids love that part.
请阅读以下购书者的信息，然后匹配购书者和他 / 她想要购买的书的书名：
1.Jack has just graduated from a high school and now he wants to find a college suitable for him to study in. He wants to know many things about the colleges, such as, the admission fees, the majors and their locations.
2.Margaret is only 8 years old but she is an animal lover. She always finds chances to look for some books about animals, especially fish in the ocean, to get more information. Sometimes, she will go to the book store for several times a day to wait for the coming books.
3.Alice is now a college student. She studies languages, so in her spare time, she often reads some books and her special interest is to read books about ocean exploration. Therefore, if there is one about ocean, she won’t miss it.
4.Peter is now in the book store looking for a book that is suitable for both his 5-year-old son and himself. By reading the book, they can not only enjoy themselves but also learn many other things.
5.Lynne is only four years old and she knows only a few words, but she can understand the story very well through the pictures in the books. Although she is very young, she likes stories about monsters very much.
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I was in a department store with my mom, aunt, and my sister a few days ago. 36 , I am one of those people who do not like to go shopping with my family. However, I decided this time to 37 them.
My aunt and I were 38 for some things to buy for our family when I noticed two 39 on the side. One of them had a little girl sitting on it with her 40 nearby and the other one was 41 . So, I decided to sit down. While I was 42 my own thing there, I 43 that the family were not in front of the 44 anymore. I saw the girl 45 and look around for her family. She came back and I saw her in 46, crying.
I knew that she 47 her family and was all by herself . Now, I am sure that almost everybody has been lost in a department store or 48 big before and we all know that feeling. 49 I went up to her and asked what was 50 and in between tears she told me she was lost. I 51 her a smile card I just bought. You should have seen the 52 on her face when she read it. Then I went up to customer service center and 53 them what happened. People there promised to 54 her. After I left, the little girl’s parents went there and I could see them looking around for the person who had found their daughter and given her the 55. Little did they know it was a regular teenager who did it.
1.A. Luckily B. Usually C. Sadly D. Surprisingly
2.A. help B. encourage C. join D. support
3.A. answering B. looking C. preparing D. calling
4.A. chairs B. children C. signs D. toys
5.A. friends B. book C. family D. bags
6.A. clean B. large C. empty D. beautiful
7.A. studying B. carrying C. buying D. doing
8.A. noticed B. believed C. doubted D. understood
9.A. shop B. gift C. girl D. lady
10.A. get up B. come up C. give up D. make up
11.A. return B. detail C. vain D. tears
12.A. hated B. raised C. lost D. lived
13.A. somewhere B. something C. everywhere D. everything
14.A. If B. As C. So D. Or
15.A. important B. wrong C. strange D. different
16.A. lent B. gave C. sent D. posted
17.A. smile B. hope C. puzzle D. worry
18.A. reminded B. warned C. asked D. told
19.A. look out for B. take care of C. wait for D. call up
20.A. courage B. money C. explanation D. card
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Read the passage carefully. Then answer the questions or complete the statements in no more than ten words:
Just Ask Grandma
We read and hear a lot about healthy eating in newspapers and on TV nowadays. Experts and nutritionists tell us what to eat, when to eat and how to eat to stay healthy, Some of the their advice seems reasonable. Some just sounds strange. Who can we rely on?
Well, ask yourself another question: How did people choose foods and stay healthy before there were nutrition experts? We relied on culture, which is another way of saying: on tradition and common sense.
All of us carry around rules of thumb about eating that have been passed down in our families or plucked（采集） from culture. Earlier this year, US writer Michael Pollen posted a request about these rules on The New York Times website. Within days, he received more than 2,500 responses. Not all of them have stood the test of time or been confirmed by science, but all of them have something to teach us, Pollen said.
Here are some of Pollen’s favorites:
My parents are both from Italy, and one of our family rules was that you could not leave the table until you had finished your fruit. It was a great way to put fruit into our diets and also helped satiate（满足）our sweet tooth, keeping us away from less healthful sweets. – Marta C. Larusso
From my Romanian grandmother: “Breakfast, you should eat alone. Lunch, you should share with a friend. Dinner, give to your enemy.” – Irina A. Dumitrescu
Don’t eat anything that took more energy to ship than to grow. – Carrie Cizauskas
“It’s better to pay the grocer（食品商） than the doctor” was the saying that my Italian grandmother would frequently use to remind us of the love and attention to detail that went in to her cooking – John Forti
If you are not hungry enough to eat an apple, then you are not hungry. – Emma Fogt
“Make and take your own lunch to work.” My father has always done this, and so have I. It saves money and you know what you are eating. – Hope Donovan Rider
Never eat something that is pretending to be something else, e.g.: chocolate-flavor sauce that doesn’t contain chocolate. – Sonya Legg
1.Other than health experts, which other sources are there for us to turn to for advice on diet?
2.What does the underlined sentence imply?
3.According to Marta C. Larusso, we can both satiate our sweet tooth and keep away from less healthful sweets by_________________________________
4.What did John Forti’s grandmother mean when she said, “It’s better to pay the grocer than the doctor.”?
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