When someone has deeply hurt you, it can be extremely difficult to let go of your anger. But forgiveness is possible—and it can be surprisingly helpful to your physical and mental health. Indeed, research has shown that people who forgive report more energy, better appetite(胃口) and better sleep patterns. “People who forgive show less anger and more hopeful,” says Dr. Frederic Luskin, who wrote the book Forgive for Good. “So it can help save on the wear and tear on our system and allow people to feel more energetic.”

   So when someone has hurt you, calm yourself first. Take a couple of breaths and think of something that gives you pleasure: a beautiful scene in nature, someone you love. Don’t wait for an apology. “Many times the person who hurt you may never be thinking of apologizing,” says Dr. Luskin. “They may have wanted to hurt you or they just don’t see things the same way. So if you wait for people to apologize, you could be waiting a very long time.” Keep in mind that forgiveness does not necessarily mean accepting the action of the person who upset you. Mentally going over your hurt gives power to the person who brought you pain. Instead, learn to look for the love, beauty and kindness around you. Finally, try to see things from the other person’s perspective(视角). You may realize that he or she was acting out of ignorance(无知)，fear—even love. To gain perspective, you may want to write a letter to yourself from that person’s point of view.

The text is mainly written to explain ___.

   A. how to keep yourself from being hurt      B. how to stay mentally healthy

   C. how and when to remain calm            D. why and how to pardon others

According to the writer, what is the right way to calm down after being hurt?

   A. Try to figure out why you get hurt.

   B. Write a letter to the person who hurts you.

   C. Persuade yourself to accept what others have done to you.

   D. Think about pleasant things and forget about the hurt.

Dr. Luskin advised us not to wait for an apology after being hurt because___.

   A. we are not patient enough          B. we’d feel worse accepting other’s apology

   C. people seldom want to apologize      D. people don’t mean it when they apologize

It was her giggling that drew my attention．Note taking really wasn’t all that funny．
Walking over to the offender, I asked for the    21 ．Frozen, she refused to give it to me．I waited, all attention in the classroom on the quiet    22  between teacher and student．When she finally   23  it over she whispered, “Okay, but I didn’t draw it”.
It was a hand-drawn    24   of me, teeth blackened and the words “I’m stupid” coming out of my mouth．I managed to fold it up calmly．My mind,    25  , was working angrily as I struggled not to   26  .
I figured I knew the two most likely candidates for drawing the picture．It would do them some   27  to teach them a lesson, and maybe it was high time that I did it!
Thankfully, I was able to keep myself   28  .
When there were about six minutes remaining, I showed the class the picture．They were all silent as I told them how   29  this was for me．I told them there must be a reason    30   and now was their chance to write down anything they needed to tell me．Then I let them write silently while I sniffed in the back of the classroom．
As I   31   the notes later, many of them said something like, “I’ve got nothing against you,” or “I’m sorry you were hurt．” Some kids said, “We’re   32  of you．” But two notes, from the girls who I   33 were behind the picture, had a list of issues．I was too   34 , too strict…
Reading those notes, I realized that over the course of this year, instead of   35  my students, I had begun commanding them to   36 ．Where I thought I was driving them to success I was    37   driving them away．
I had some apologizing to do．But the next day in the classroom, one boy and one girl each handed me a card．The one   38    by all the boys expressed sincere regret for the ugly joke．The one from the girls asked for    39  .
This was a lesson for both the kids and me．Forgiveness does not change the past, but it does enlarge the    40  .

It is impossible not to make a mistake at some points in your life. We may as well accept that something will go wrong and we will be to blame. It is therefore sensible to work out some strategies for apologizing, and the best way to apologize is by letter. This way you can take care over every work you write— which you can’t do if you say sorry to someone in person.

We all say or do something that we wish we hadn’t said or done. You may say something that accidentally hurts someone, or you may provide a service which doesn’t come up to the standards that a client or customer expected.

You may feel that it was a genuine mistake which couldn’t be avoided. Rather than dwell on the mistake, you should quickly try to remedy（修补）the problem. An effective letter of apology is an important part of that process.

For the contents of the letter, just remember TABS—Timing, Action, Brevity, Sincerity.

The timing of a letter of apology is essential—it must be sent as soon as possible. Any delay in our sending the letter will only compound the problem. In this case “Better late than never” is not the best motto! The longer you wait before you wait before writing a letter of apology, the more it will seem that you have been coerced（被迫）into writing it.

Although it is important to recognize what has gone before, it is also essential to detail the action you plan to take to rectify whatever it was you did wrong. Research has shown that some indication that you have thought about what future action you plan to take is always well received.

A letter of apology should be brief and the word “sorry” should appear no more than twice. Indicate that you are aware using it a second time—“once again, I am so sorry for…” or “as I said earlier, I am really sorry about…”. Finally, the tone of the letter has to be sincere. In fact, the combination of all the above factors will help in this respect.

And don’t think that letters are out of date in the email—oriented 21st century. An apology email can be worse than no apology at all!

What kind of advice does the text suggest about apologizing?

A. It’s a good idea to write a letter of apology as soon as something has gone wrong.     

B. It’s a good idea to send several emails to apologize.

C. Write a long letter apologizing several times to make your point. 

D. Wait to see how they react to your letter before planning to do anything.

What kind of things do you NOT apologize for?

A. A service that is not as good as it should be.

B. Genuine mistakes.

C. Car accidents.

D. Causing offence or hurt.

The underlined expression “Rather than dwell on the mistake” in the third paragraph means you _____.

A. should not waste time worrying about what happened.  

B. should consider the problem

C. should forget about what happened.

D. should analyse who was at fault.

How can timing compound problems?

A. If you write immediately, they will be suspicious. 

B. If you leave it for a few days, they will know it is your idea to write.

C. Waiting for a few days before you write will show your sincerity.       

D. Waiting too long will make it worse because they won’t believe you mean it.

There are many people who are interested in knowing how to become a better person in life. Though there’re many people who can guide you to becoming a better person, you can become one only if you’re eager enough to bring about a change in yourself.

If you wish to learn to become a better person, then you should first of all learn to recognize your mistakes. Think of what are those things which you do in your day-to-day life and aren’t liked by other people around you. Then analyze(分析)them and try to avoid them as far as possible. However, you should be very patient and brave to change yourself.

Then you should also apologize for your past mistakes. If you don’t apologize, then you’ll always be ridiculed(奚落) in the society for being a person who is badly-behaved. By apologizing to those whom you’ve hurt, you can hope to get a second chance from them to prove that you’re as good as the others.

Forgetting the past misbehavior and thinking about the present and the future is one of the best ways to become a better person. This is because it’s impossible for you to change the past. Start your life again and make sure to go on the path of honesty. You can keep a personal diary in which you can write the dos and don’ts for yourself.

Having a role model is also very important. A role model is someone you respect. You should study the thoughts and sayings of these great people and try to understand what they actually mean. Read informative books on these people and this will definitely change the way you think and look at the things. However, just reading about the great people won’t help you. You’ll have to practically carry out their thoughts to earn respect for yourself in the society.

So actually becoming a better person isn’t difficult.  

完形填空(共20小题；每小题1.5分，满分30分)

阅读下面短文，从短文后所给各题的四个选项(A、B、C和D)中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。      

A businesswoman got into a taxi in midtown. As it was the rush hour and she was in a   21  to catch a train, she  22   a quick way to reach it. “I have been a taxi driver for 15 years!” the driver said  23  . “You don’t think I know the best way to go?”

The woman tried to explain that she hadn’t   24   to annoy him, but the driver kept  25  . She finally realized that he was too annoyed to be  26  , so she changed her  27  . “You know, you are right,” she told him. “It must seem  28  for me not to think you know the best way   29  the city.”

  30  , the driver glanced at his   31   in the rearview mirror (后视镜), turned down the street she wanted and got her to the train on time. “He didn’t say another word the rest of the ride,” she said, “  32  I got out and paid him. Then he thanked me.”

When you find yourself  33   with people like the taxi driver, you will always try to  34   your idea. It can lead to longer arguments, lose job chances or even   35  marriages. I have discovered one simple  36  extremely effective method that can prevent the disagreement or other difficult situations from  37  in a disaster.

The  38  is to put yourself in the other person’s shoes and look for the  39  in what that person is saying. Find a way to  40  , and the result may surprise you.

21. A. hurry                 B. rush                  C. moment            D. way

22. A. chose                 B. made                C. found                D. suggested

23. A. jokingly             B. angrily                     C. anxiously          D. curiously

24. A. supposed            B. hoped               C. meant               D. decided

25. A. apologizing         B. driving              C. asking               D. shouting

26. A. reasonable          B. thoughtful         C. normal                     D. practical

27. A. road                   B. mind                 C. direction           D. manner

28. A. strange               B. wrong               C. terrible              D. stupid

29. A. across                 B. in                            C. through             D. along

30. A. Surprised            B. Worried            C. Annoyed           D. Disappointed

31. A. rider                  B. speaker             C. helper               D. comer

32. A. until                   B. after                 C. because             D. since

33. A. satisfied              B. concerned          C. crowded            D. faced

34. A. give up               B. turn down         C. stick to              D. point out

35. A. combine             B. destroy              C. suffer                D. divide

36. A. or                      B. that                   C. but                   D. though

37. A. lying                  B. resulting            C. setting               D. leading

38. A. problem             B. importance        C. key                   D. reply

39. A. fact                    B. meaning            C. expression         D. truth

40. A. agree                  B. argue                C. explain              D. escape