1.The underlined word “accent” means “          ” in Chinese.

A. 口型                       B.口译            C.语气                             D. 口音

2.         provides homestays services.

A. YES Youngdo English School

B. Speaking Your Best Inc.

C. Canada language Learning Center(CLLC)

D. BROWNS English Language School

3.If you want to get more information about BROWNS English Language School, you can call_____ .

A. 070-7445-1110                B. (416)784-0550

C. (774)212 3241                D. (+617)5561 1192

4.The material mainly tells us          .

A. some ways of learning English

B. some English language schools

C. English around the world

D. some advantages of learning English

If the eyes are the windows of the soul, then the body is the mirror of our feelings. If we are feeling great, we may give our body signals(信号). If we look at someone else’s body, we can often tell how they are feeling by their body signals. So reading body language signals is a great tool in daily communication.

    In case(假使) you don't think that learning how to read and use body language is important, here are some numbers for you. 7% of the information we receive is from what people actually say, and 38% of the information we receive is from the tone(语气) and the speed of their voice; while 55% of the information we receive is from their body language.

    These non-verbal(非口头的) signals will help you a lot, but you still need to focus on what people are saying. If you focus too much on their body language signals, you and the person may feel uncomfortable. It is useful to be able to read people’s body language, but it is useful to learn how to send the right signals and avoid the wrong signals too. Body language may be given several interpretations. Many signals have different meanings, depending on the person and the situation. Be sure of it when you are trying to read a body language signal.

1.The numbers mentioned in the second paragraph are to ___________.

    A. explain what body language is

    B. show the importance of body language

    C. tell us body language is less used than verbal language

    D. tell us body language is the only tool in communication

2.What is the meaning of the underlined sentence in the last paragraph?

    A. Body language is widely used all over the world

    B. Body language can be explained in different ways.

    C. It’s too hard to understand the meanings of body language

    D. People have already looked through many books on body language.

3.According to the writer, body language is very ___________.

    A. simple to learn              B. negative to be used

    C. hard to understand           D. helpful in communication

4.According to the passage, which of the following is TRUE?

    A. Body language is uncomfortable.

B. What people are saying is not important

    C. Body language can show your emotion.

D. To send wrong signals is not body language

5.We can infer(推断) that the writer will most probably talk about __________ next.

    A. what the wrong body language signals are

    B. examples of how to understand body language correctly.

    C. numbers about how many people wrongly use body language

    D. an analysis (分析) of why people wrongly understand body language

Giving someone good news is easy, but what about bad news? Are there any good ways to give bad news without making people too upset? The following steps might help:
Say something positive. Try to start or end the conversation with some good news, so that it’s not all bad. For example, “ You did very well in the interview, but unfortunately we’ve given the job to somebody else.”
Prepare your listener for the news. Use phrases to introduce what you’re going to say, like “Unfortunately, …”, “ I’m really sorry , but…” or “ I’m afraid I’ve got some bad news.” This gives the listener time to prepare for what you’re going to say.
Try to give a reason. People like know why things go wrong. Try to explain the decision. If someone doesn’t get the job, can you explain why? If you have to cancel an appointment, try to give a reason.
Use a soft tone of voice. If you’re giving someone bad news, try to use a soft, calm voice to make your sound kind. Say things to show you understand, like “I’m really sorry.” Or “I know this must be disappointing.”
【小题1】 Which step isn’t mentioned in the passage?