Two students started quarreling at school. One student shouted dirty words at the other, and a fight began.

What can be done to stop fights like this at school? In some schools, disputants(争执者) sit down with peer mediators (同龄调解者). Peer mediators are usually students with special training in this kind of problems.

Peer mediators help disputants to talk in a friendly way. Here are some of the ways they use.

1. Express what you think clearly but don't say anything to hurt the other. Begin with "I feel" instead of "You always".

2. Listen carefully to what the other person is saying. Don't stop the other person's words.

3. Keep looking at the other person's eyes when he or she speaks.

4. Try to see the problems on the other person's side.

5. Never put anyone down. Saying things like "You are foolish (愚蠢的)" makes the talk difficult.

6. Try to find a result that makes both people happy.

Peer mediators never decide on the winner. They don't decide who is right or who is wrong. Instead they help disputants to find their own "win-win" result. A "win-win" result can make everyone feel good.

Peer mediators' work is often successful just because it gets disputants to talk to each other. And getting disputants to talk to each other is the first step in finding a "win-win" result.

1.Peer mediators' work is _.

2.What does the underlined phrase "put anyone down" mean in Chinese?

A. 贬低任何人   b.落后于任何人    

C. 奉承任何人 d.向任何人低头

3.What's the first step in finding a "win-win" result?

4.During the talk, if peer mediators say "You are a fool.",

5.Which of the following is TRUE according to the passage?

Sometimes, even the best friends have fights. They disagree with each other and begin to argue. Sometimes, they even stop talking to each other. What can be done to help the two friends make up? Finding a good friend who knows both of them very well to be a peacemaker is a good way. Maybe one day you will be a peacemaker for your good friends. Here are some useful communication strategies for you to use.

State your feelings clearly but don’t criticize them. Begin with “I feel” instead of “You always…”.

Don’t stop or finish the other person’s sentences.

Listen carefully to what the other person is saying. Try to see the other person’s side of the disagreement.

Look the other person in the eyes when you are talking.

Ask questions to make sure that you understand them.

Repeat the other person’s ideas as you understand them.

Never put anyone down. Saying things like “You’re stupid” makes communication difficult.

Try to find a solution that makes the two friends happy. Never decide who is right and who is wrong. Instead, help them to find their own “win-win” solution. A “win-win” solution allows each of them to feel good. In this way, their friendship can be continued.

1.Which of the following is the suitable language for a peacemaker?

A. “I feel …”           B. “You always…”        C. “You are stupid.” D. “You are wrong.”

2.How should the peacemaker behave when talking with the two friends?

    A. Stop the other person’s sentences in time.      

B. Repeat his own ideas to make himself understood.

    C. Listen to the other person carefully and ask some questions.

    D. Don’t look at the other when you are talking.

3.What does the phrase “put anyone down” mean in the article?

    A. 令人失望         B. 提醒人           C. 把人放下         D. 羞辱人

4.How do you understand a “win-win” solution?

    A. It is a way that helps make new friends.

    B. It is a way that makes both people pleased.

    C. It is a way that tells who is right and who is wrong.

    D. It is a way to understand a person.

When we meet someone for the first time, we often would like to talk about ourselves. We just want to show the best to others. But why not listen? Sometimes, listening is better than talking. Then how to be a good listener? Here are a few suggestions:
◆Look at the speaker. It shows you are listening carefully. It’s also a good way to “talk” to your friend with your eyes.
◆Don’t cut in. Give your friend enough time to say what she or he thinks. Don’t stop your friend’s words. Even if you want to say something, you should wait till your friend finishes.
◆ Try to understand. When you are listening, try to catch her or his feelings and ideas. It helps you know your friend better. And your friend will feel better about you. She or he may think you are the right person to talk with.
◆Show your ideas at the right time. "It’s interesting." "What happened next?" … These are useful when you are listening. And you can give advice when your friend asks for it.
It’s never too late to become a good listener. It can change your life and the lives of the people in your life.
根据短文内容，判断以下句子的正误。你认为正确的句子，请在答题卷相应空格内写“T”，错误的写“F”。（共5小题，每小题2分，满分l0分)
【小题1】When we meet someone for the first time, we often would like to talk about
others.                                                                    
【小题2】Looking at the speaker is impolite when you are listening.             
【小题3】 Though you want to say something, you should not cut in at once.       
【小题4】 To be a good listener, you should say nothing.                            
【小题5】 Listening is better than talking sometimes.                               

We _______go to the park if it _______rain tomorrow.

On the first day of school our teacher let us know someone. Looking out, we found an old woman 16 at the door. She said, “Hi, my name is Susan, I’m seventy years old.” While we were  17 what made her take this challenge (挑战) at her age, she said with a smile, “I'm here to meet a rich husband, get  18 , have two children and travel together.” Hearing this, all of us laughed. “In fact,” she went on, “I always    19 of having a college education, and now I’m getting  20 !”
After class we had chocolate and milk together. We became good  21 . I often listened to this “time machine” as she shared her study with me.
At the end of the term we invited Susan to give us a  22 . When she was stepped up to the front, suddenly she found she took the wrong paper. She felt a little frustrated（沮丧的） and said, “I'm sorry. I’m so nervous that I can’t get my ready talk    23 , so I have to tell you  24 I know .”
In her speech she told us, “We don’t stop playing as we are old, we grow old because we stop playing. The secret of staying  25 , being happy and getting success is that we should laugh and find something  26 every day. I think there is a great  27 between growing old and growing up. I am seventy now. If I  28 in bed for one full year and never do anything. I’ll become seventy – one. Since anybody can grow older, my idea is to grow up by always finding the chance in change. Growing older can’t be avoided(避免的), growing up can be  29 . It’s never too late to be all you can be possible.”
During the four years’ study, it was so easy for Susan to make friends  30 she went. In the end, the wonderful woman got a college degree.