题目内容

 ― Has your former classmate come back from America?  

― Yes, he  _______ there for eight years.

A. has stayed                                           B. stays

C. stayed                                                 D. had stayed

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In ancient Egypt, the pharaoh(法老)treated the poor message runner like a prince when he arrived at the palace, if he brought good news. However, if the exhausted runner had the misfortune to bring the pharaoh unhappy news, his head was cut off.

Shades of that spirit spread over today’s conversations. Once a friend and I packed up some peanut butter and sandwiches for an outing. As we walked light-heartedly out the door, picnic basket in hand, a smiling neighbor looked up at the sky and said, ”Oh boy, bad day for a picnic. The weatherman says it’s going to rain.”I wanted to strike him on the face with the peanut butter and sandwiches. Not for his stupid weather report, for his while

Several months ago I was racing to catch  a him As I breathlessly put my handful of cash across the Grey hound counter, the sales agent said with a broad smile ,”Oh that bus left five minutes ago.”Dreams of head-cutting!

  It’s not the news that makes someone angry. It’s the unsympathetic attitude with which it’s the unsympathetic attitude with which it’s delivered. Everyone must give bad news from time to time, and winning professionals do it with the proper attitude. A doctor advising a patient that she needs an operation does it in a caring way. A boss informing an employee he didn’t get the job takes on a sympathetic tone. Big winners know, when delivering any bad news, they should share the feeling of the receiver.

Unfortunately, many people are not aware of this. When you’re tired from a long flight, has a hotel clerk cheerfully said that your room isn’t ready yet? When you had your heart set on the toast beef, has your waiter mainly told you that he just served the last piece? It makes you as traveler or diner want to land your fist right on their unsympathetic faces.

Had my neighbor told me of the upcoming rainstorm with sympathy, I would have appreciated his warming .Had the Greyhound salesclerk sympathetically informed me that my bus had already left, I probably would have said, ” Oh, that’s all right I’ll catch the next one.” Big winners, when they bear bad news ,deliver bombs with the emotion the bombarded(被轰炸的)person is sure to have.

In Paragraph 1,the writer tells the story of the pharaoh to ____.

A. make a comparison      B. introduce a topic

C. describe a scene         D. offer an argument

In the writer’s opinion, his neighbor was ___.

A. friendly   B. warm-hearted    C. not considerate   D. not helpful

From “Dreams of head-cutting!”(Paragraph3),we learn that the writer___.

A. was mad at the sales agent

B. was reminded of the cruel pharaoh

C. wished that the sales agent would have had dreams

D. dreamed of cutting the sales agent’s head that night.

What is the main idea of the text?

A. Delivering bad news properly is important in communication.

B. Helping others sincerely is the key to business success.

C. Receiving bad news requires great courage.

D. Learning ancient traditions can be useful.

十、任务型阅读(每空0.5分,共5分)

请认真阅读下列短文,并根据所读内容在文章后表格中的空格里填入最恰当的单词。注意:每空1个单词。

A big part of being an effective team member is being a good listener, so listening carefully is very important. Do you think your listening skills need improving? Simply remember the ladder to become a better listener.

Look at the person who is speaking to you. If you make eye contact, the speaker feels like he has your undivided attention. If an individual comes into your office to talk, stop what you are doing. When you continue typing or staring at your computer screen, the person talking to you feels insignificant.

Ask questions. This shows you’re interested and that you are hearing what he is saying.

Don’t interrupt. When you interrupt, the speaker feels you’re not interested in what he is saying and will be frustrated(沮丧的) by the inability to finish a complete thought. Take the time to listen---just relax and open your ears!

Don’t change the subject. Changing the subject indicates that your mind is elsewhere. It shows you’re not concentrating on what’s being said at that moment, and this makes the speaker feel uncomfortable. If you change the subject, the speaker could also get the impression that you’re avoiding the topic and may be hesitant to bring it up again.

Empathize(有同感). When someone shares information with you, put yourself in his shoes. Doing this will allow the two of you to discover solutions more easily and will also help you appreciate a perspective(观点) different from you own.

Respond verbally(口头地) and non-verbally. Using an enthusiastic tone shows you’re interested in what the speaker is saying. Smiling helps too! Avoid crossing your arms since this can be interpreted(解释) as being closed off. If you’re speaking with someone who’s sitting, you should sit too. Standing over someone is too official and may make the other person feel uncomfortable.

If you are unsure whether you are a good listener or not, simply take the following test. In your next meeting or conversation, make a mental note, even better, write down on a piece of paper the number of times you interrupt. The fewer marks there are on your paper, the better listener you are! This seems like a silly test, but you may be surprised by the quantity of marks on your paper. After all, the worst listeners usually aren’t aware that their listening skills need some attention or improvement.

Title

To be a good listener

(1)_____________

Listening carefully helps a person to be an (2)_________ team member.

 

(3)___________ to improve listening skills

Look at the person (4)______________ to you.

Ask questions to show that you have (5)________ in what a person is saying.

Don’t interrupt. Let the person finish his talk, or he may be filled with frustration if they aren’t (6)_________ to express themselves completely.

Don’t change the subject, or else the other may think you are not paying (7)___________ to what he is saying.

Show empathy to the speaker. That may make it (8)__________ for you to discover solutions and help you appreciate a different view.

Responding verbally and non-verbally, such as speaking enthusiastically, smiling, etc.

 

Self-test

(9)____________ the number of times you interrupt others.

Those who don’t have an awareness of the importance of improving their listening skills are the (10)______________ listeners.

 

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