第三部分:阅读理解(共20小题;每小题2分,满分40分)
阅读下列短文,从每篇短文后所给各题的四个选项(A、B、C和D)中,选出最佳选项,并在答题卡上将该项涂黑。
“Tell me, Wally,” my amazed friend asked
the driver, “have you always served customers like this?”
Wally smiled into the back-view mirror.
“No, not always. In fact, it’s only been in
the last two years. My first five years driving, I spent most of my time
complaining like all the rest of the taxi drivers do. Then I heard the personal
growth of Wayne Dyer, on the radio one day. He had just written a book called
You’ll See It When You Believe It. Dyer said that if you get up in the morning
expecting to have a bad day, you’ll rarely disappoint yourself. He said, ‘Stop
complaining! Distinguish yourself from your competition. Don’t be a duck.
Be an eagle. Ducks quack and complain. Eagles fly high above the crowd.’”
“That hit me right between the eyes. Dyer
was really talking about me. I was always quacking and complaining, so I
decided to change my attitude and become an eagle. I looked around at the other
taxis and their drivers. The taxis were dirty, the drivers were unfriendly, and
the customers were unhappy. So I decided to make some changes. I put in a few
at a time. When my customers responded well, I did more.”
“I take it that has paid off for you,” I
said.
“It sure has,” Wally replied. “My first
year as an eagle, I doubled my income from the previous year. This year I’ll
probably quadruple(增四倍) it. You were lucky to get me today. I don’t sit at taxi-stands
anymore. My customers call me for appointments on my cell phone or leave a
message on my answering machine. If I can’t pick them up myself, I get a
trustworthy friend to do it and I take a piece of the action.”
Wally was phenomenal. He was running a
first-class service out of a Yellow Taxi.
I’ve probably told that story to more than
fifty taxi drivers over the years, and only two took the idea and ran with it.
Whenever I go to their cities, I give them a call. The rest of the drivers
quacked like ducks and told me all the reasons they couldn’t do any of what I
was suggesting.
Wally, the Taxi Driver, made a different
choice.
51. The underlined word
“phenomenal” means ______.
A.easy-going
B.warm-hearted
C.flexible
D.remarkable
52. Wally doesn’t park his taxi
at taxi-stands just because _______.
A.his income doubles.
B.his taxi is usually fully booked
C.he has a company of his own.
D.he has a look of a disgusting eagle
53. Wally’s income doubled when
he improved his service about ______.
A.one year
ago
B.two years ago
C.five years
ago
D.seven years ago
54. After reading the passage
we may draw a safe conclusion that ______.
A.kindness must be rewarded
B.it’s easy to say but hard to do
C.good service pays off in the end
D.the early bird catches the worm