题目内容
Sirs,
Your twelve thousand ‘Smart’ watches were received by our company this morning. However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions regard to this order.
It was firmly pointed out from the beginning that the delivery date had to be less than six weeks from the original order in order to satisfy our own customers’ requirements. While we understand that delays in production are occasionally unavoidable, we must point out that the major reason why the order was placed with your company was that we were assured by you of its simplicity, and that your existing stocks were sufficiently high to ensure immediate shipment. Late delivery of the goods has caused us to disappoint several of our most valued customers, and will have an unfavorable effect on future orders.
The second complaint concerns the difference in colour between the watches we ordered and those delivered. It was stated clearly in the order that watches in combinations of green/purple and orange/purple only were required. However, only half the watches in the delivery received are of the colours specified. Our Hong Kong agent informed you of the importance of following our instructions exactly, since we consider there to be only a limited market in this country for watches of other colors at the present time. Any watches that are not of the specified colours will, of course, be returned to you.
We are also somewhat concerned about the rather poor quality of the goods received, since it is obvious that the watches that finally arrived have been made from not good enough materials and have been produced to a lower standard than those in the sample. We have also found that a number of the watches do not appear to be working. Whether the latter problem is due to poor production, or damage in transportation is not yet clear, but we should like to point out that we feel this matter to be entirely your fault.
As a result of the above problems, therefore, we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory. We shall also, of course, be forced to reconsider whether any further orders should be placed with your company.
We look forward to your early reply.
Yours sincerely,
John Smith
54. The producers of ‘Smart’ watches were given the order because they promised_______.
A. the designs were already prepared
B. there was enough space for shipment
C. they could produce enough watches quickly
D. they had enough ready-made watches to ship
55. The last sentence of paragraph 5 “We shall also, of course, be forced to … with your company” suggests that _______.
A. the company may stop trading with the watch manufacturers.
B. the company will probably reduce the number of watches to be ordered in the future.
C. the writer is afraid their company might go out of business soon.
D. the company is probably willing to give the manufacturers another chance
56. The general attitude of the letter is ________.
A. firm but polite B. angry and impolite
C. reasonable but impolite D. regretful and polite
DAA
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237 West Palmdale Boulevard Fresno, California 93706 AmToy Corporation Suite 15 TransAm Building San Francisco, California 94115 November 20, 2008 Dear Sirs, As a concerned parent, I am writing to protest your recent advertisement for Electro—Robo seen in local media is California. Specifically, I am referring to newspaper and magazine ads(attached to this letter)published the week of November 15. Children respond to your type of advertising in an immature way; that is, they are unable to understand how expensive some toys are for middle-class parents. Further, you product is violent in nature. Youth advertisement gives children the impression that it’s fine to have “two guns and laser eyes.” You also suggest that children need your toy to protect them “when you go outside.” This is not a healthy attitude for children to have. I hope you will stop advertising your product in such a way that may harm our children. Sincerely yours, (Mrs.) Alma Hernandez President, Parents for Non-violent Toys Enc. |
It’s here! Ready for You, Now! It’s Electro-Robo! Every boy dreams of being in control of a robot, and AmToy can make your dream come true! Electro-Roho is the world’s first fully automatic robot with radio control. Standing 80 centimeters tall, Electro-Robo is like a friend at home. He can walk, talk, and even shake your hand! He has two guns and laser eyes to help you defend yourself when you go outside with him. Every boy needs Electro-Robo! Ask your Mom and Dad to buy Electro-Robo for your birthday or for Christmas, which is coming up soon. Imagine that you are in control of your friend for life, Electro-Robo! Available at all toy stores and department stores NOW! |
【小题1】What is the purpose of the letter?
A.To complain about a broken toy. | B.To oppose the advertising. |
C.To order a gift for Chrismas. | D.To apply for a job in a toy company. |
A.It is controlled by radio water. | B.It is expensive to buy. |
C.It is 80 centimeter tall. | D.It bears arms. |
A.Something attached to the letter. | B.A complaint to the toy company. |
C.A hidden message | D.An encouraging response. |
A.sitting down | B.shaking hands | C.talking | D.walking |