题目内容
You get all sorts of demands, and the mark of a good hotel is to supply whatever is asked for without sounding surprise. If a guest asks for rubber gloves. You don't ask why. You say, “No problem. What colour do you want?”
There have been some demands which, much as I would have liked to fill, I couldn't. A Japanese businessman, for example, thought the manager of a hotel was like the captain of a ship so he asked me to marry him and the woman he loved. There was one time, however, we did help out. A young man thought that if he asked his girlfriend to marry him at the Ritz she would say yes. He asked us to put the ring in a cake, and she accepted.
Top hotels are used more and more to impress. They are used for doing business. If you've got something to sell, take your clients(客户) to the best hotel where the surroundings are quite helpful. A friend of mine working at Savoy Hotel tells story about a man who gave him 5 pounds to say “Good morning, Mr. Smith” when he walked through the door with two other men. This he did, and could hear Mr. Smith saying, “I do wish they would leave me alone at this place.”
According to Julian Payne, the most powerful people in any hotel are the porters, who carry bags for hotel guests. “Porters can do almost anything. They can get you tables at the best restaurants or tickets for a popular concert. Don't ask me how they do it or what their deal is because I don't know. Most of them have been there for years. They know more about the history of the hotel and the guests than anyone else. They are invaluable. A head porter will come in even on his day off so he can say hello to someone he remembers visiting the hotel years ago.”
56.When guests ask for something strange,the manager of a good hotel would think ______.
A.how he can meet their needs
B.why they have such demands
C.what problems the hotel has
D.who is the best person to go to
57.Which of the following examples explains “we did help out?”
A.The hotel bought a ring for a young lady.
B.A Japanese married the woman he loved.
C.The manager once acted as a captain.
D.A young lady agreed to marry her boyfriend.
58.Which of the following statements is true about the porters in expensive hotels?
A.They sell tickets for concerts.
B.They know how to make a good deal.
C.They know a lot about the hotels and the guests.
D.The come to work even on their days off.
59.By saying “I do wish they would leave me alone at this place”, Mr. Smith ______.
A.showed that he disliked such people at the hotel
B.gave the impression that he was a constant guest
C.tried to make his clients feel sorry for him
D.sounded as if he was tired of such greetings
56—59 ADCB
As a young man, Al was a skilled artist, a potter. He had a wife and two fine sons. One night, his oldest son 36 a severe stomachache and died suddenly. To make matters worse, his wife left him a short time later, 37 him alone with his six-year- old younger son. The hurt and pain of the two situations were _ 38 _ Al could handle, and he _ 39 to alcohol. Al began to lose everything he possessed---his home, his land, his art objects, everything. 40 he died alone in a San Francisco motel room.
When I heard of Al’s death, I reacted with the same disdain(蔑视)the world shows for one who ends his life with nothing 41 _ left. “What a complete failure!” I thought. “What a totally 42__ life!”
As time went by, I began to re-evaluate my earlier _ 43 judgment. You see, I knew Al’s now adult son, Ernie. He is one of the kindest, most 44 most loving men I have ever known. I watched Ernie with his children and saw the free 45 of the love between them. I knew that kindness and caring had to come 46 somewhere.
I hadn’t heard Ernie talk much about his father. It is so hard to 47 an alcoholic. One day I get up my 48 to ask him. “I’m really puzzled by something,” I said. “I know your father was basically the only one to 49 you. 50 on earth did he do that you became such a special person?
Ernie sat _ 51 _ and thought for a few moments. Then he said, “From my _52 memories as a child until I left home at 18, Al came into my room every night, gave me a __53 and said, “I love you, son.”
Tears came to my eyes as I realized what a fool I had been to 54 Al as a failure. He had not left any material possession behind, 55 he left behind one of the finest, most giving men I have ever known.
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