题目内容
Rail passengers are being forced to pay thousands of pounds more in fares as a result of poor advice from the national telephone helpline and individual stations, a consumer organisation reveals today. Research by Which? found that in some cases passengers are being charged almost double the cheapest price because of errors made by staff .
Which? asked 25 questions of both station staff and the National Rail Enquiries (NRES) helpline. Only half of the 50 questions were answered correctly. If customers had followed all the advice given ,they would have been £1,263.60 worse off .
Bad advice was given for the cheapest fare for a single journey between London and Grantham .For a ticket bought on the day of travel, both NRES and a King’s Cross station clerk quoted GNER’s £44.50 fare ,ignoring a Hull Trains service which leaves 10 minutes earlier and costs just £20.
Some of the most costly misinformation was given for journeys where season tickets should have been recommended .Passengers making a return journey between Swindon and Penzance twice in a week could buy a ticket from one company for £70 which would cover all the travel. But both NRES and station staff quoted £67 for each journey, making £134.However, the NRES website proved to be a much more reliable source of information .
Which ? also checked “the earlier you book, the cheaper the ticket” claims by five companies and found this was not always the case .On some services, prices went up and down at random .
Ithiel Mogridge,52,gave one example of poor advice :”Last Christmas I found my brother a ticket on the thetrainline.com to travel from Blackburn to Yate. While the direct route was £51, this one involved a change in Newport and cost just £21. I emailed the details to him and his partner. They went to Blackburn station ,where the clerk insisted the fare was £51.”
Malcolm Coles, editor of which.co.uk ,said. “Staff training needs to be improved. In the meantime ,we’ve designed a checklist, available at which.co.uk/ railadvice.”
57. According to the passage “which ?”is a
- national telephone helpline B. department under the British Rail
C. consumer organisation D. website under the National Rail Enquiries
58.When the author said that customers “would have been £1,263.60 worse off”, he was telling us that customers would have
A. saved £1,263.60 if they had followed the advice
B. spend £1,263.60 more than the lowest price
C. used £1,263.60 for the survey of 25 questions
D. been cheated of £1,263.60 from the poor advice
59. The phrase at random in paragraph 5 is closest in meaning to “ ”
A. casually B. purposefully C. exactly D. inevitably
60. The passage is mainly concerned with the phenomenon that
- train passengers get bad advice on fares
- rail passengers are ill-treated by station staff
- booking clerks and the telephone helpline offer reliable information
- rail passengers can get cheaper tickets if they book earlier
最近的一项研究表明,石家庄大约有50%的青少年没有吃早餐的习惯。请根据表格内容用英语写一篇题为“Top Meal of the Day”的短文刊登在21st Century。(100单词)
原因 | 晚上学习太晚,不吃早餐可多睡一会儿。家长太忙,给钱让孩子自己解决。女孩子为保持苗条常不吃早 餐。 |
结果 | 课堂上整天想睡觉。注意力下降,考试成绩不理想。 |
建议 | 早餐不可少,提供全天所需能量的30%,且有助于活跃人的思维…… |
As Christmas drew near, Ursula was faced with just that problem. She had come to live in an American home and learn English. 21 , she would mind the children and 22 anything she was asked.
One of her tasks was to keep track of 23 Christmas presents. Ursula did this faithfully, but she became increasingly 24 . What could she buy for her 25 with the little money she had that would compare with the gifts she was recording daily? 26 ,even without any of the 27 , her employer seems to have everything.
Ursula 28 long and hard. On Christmas Eve, she went to a 29 . She moved slowly through crowds of shoppers, 30 things in her mind. Finally she bought a baby dress. She immediately called 31 . “Excuse me, please, can you help me find a poor family with a baby?” “A poor family?” said the 32 driver. “Yes, a very poor family.” Ursula told the man of what she was trying to do. He 33 in silence, and then said, “I know a family who 34 just about everything.”
When they reached a 35 , the driver said, “They live on the third floor.” Ursula shook her head, “Would you take this dress to them and tell them it’s from someone ... someone who has everything.”
Early the next day, Ursula 36 everyone for the presents she received. Then, she began to 37 why there seemed to be none 38 her. She told about what she did the night before. When she finished, there was a long 39 . “You see,” she added, “I try to do a kindness in your 40 .And this is my Christmas present to you.”
21. A. In return | B. As a result | C. By the way | D. In a sense |
22. A. try | B. learn | C. teach | D. do |
23. A. delivering | B. mailing | C. arriving | D. sending |
24. A. excited | B. worried | C. tired | D. interested |
25. A. American family | B. own family | C. friends | D. classmates |
26. A. Otherwise | B. Therefore | C. Besides | D. However |
27. A. goods | B. kindness | C. gifts | D. help |
28. A. talked | B. worked | C. waited | D. thought |
29. A. store | B. neighborhood | D. church | |
30. A. selecting | B. matching | C. remembering | D. organizing |
31. A. a shop | B. a taxi | C. her employer | D. her parents |
32. A. delighted | B. anxious | C. surprised | D. respectful |
33. A. noticed | B. listened | C. got out | D. carried on |
34. A. buys | B. has | C. uses | D. needs |
35. A. garage | B. building | C. station | D. yard |
36. A. thanked | B. encouraged | C. praised | D. admired |
37. A. settle | B. repeat | C. argue | D. explain |
38. A. to | B. for | C. from | D. by |
39. A. delay | B. silence | C. time | D. break |
40. A. case | B. opinion | C. memory | D. name |