题目内容
During our two months on the road,Bennett and I had a really 36 experience with a good,honest 37 and some helpful mechanics(机修师).
We were driving east on Highway 10 when our “check engine” light came on. We limped(拐)off a(n) 38 into Las Cruces. We had a real car 39 .Bennett nursed the car into a local garage. By the time the car was missing(熄火), it was shaking all over so 40 .This was the 41 time to arrive at a garage―late Friday afternoon. Service adviser Scott was busy 42 paper work and customers as we 43 our problems. 44 he was already “ten cars behind”,he told us to pull the car into the garage.
Lincoln,who we later 45 was one of the top motor technicians,took 46 of our car repairing. He and Scott and some other mechanics stayed several hours after closing, 47 the car.
Early the next morning(the shop was officially closed on Saturdays),Lincoln finally located the 48 and fixed it easily within only 49 .
Later Scott 50 out to us that it was our attitude that helped. “You didn’t come into the place demanding this or that. You showed an 51 of our problems on a busy Friday afternoon. Customer’s attitude means a lot.” He was right in some way,customers should show 52 and understanding to people who 53 them. 54 people are extremely busy,they can find a way to at least try and help when they are met with politeness.
The pleasant experience I had shows that 55 for other people can always help.
36.A.awful | B.pleasant | C.wonderful | D.terrible |
37.A.station | B.studio | C.factory | D.garage |
38.A.exit | B.turning | C.crossing | D.entrance |
39.A.difficulty | B.examination | C.trouble | D.disaster |
40.A.busily | B.badly | C.quickly | D.weakly |
41.A.highest | B.easiest | C.luckiest | D.worst |
42.A.at | B.on | C.with | D.by |
43.A.explained | B.introduced | C.repeated | D.expressed |
44.A.As | B.Because | C.Even | D.Though |
45.A.learned | B.understood | C.recognized | D.thought |
46.A.care | B.control | C.charge | D.pride |
47.A.building | B.examining | C.repairing | D.driving |
48.A.problem | B.disease | C.danger | D.wound |
49.A.days | B.hours | C.months | D.minutes |
50.A.spoke | B.pointed | C.broke | D.blew |
51.A.understanding | B.ignorance | C.appreciation | D.awareness |
52.A.cruelness | B.fairness | C.calmness | D.politeness |
53.A.comfort | B.protect | C.serve | D.rescue |
54.A.Even if | B.As if | C.Even so | D.As though |
55.A.obedience | B.respect | C.patience | D.mercy |
36-40 BDACB 41-45 DCADA 46-50 CBADB 51-55 ADCAB
信息匹配 (共5小题, 每小题2分, 满分10分)
阅读下列应用文及相关信息,并按照要求匹配信息。请在答题卡上将对应题号的相应选项字母涂黑。
首先请阅读以下用户对宾馆的评价意见:
A
Comment on : Hunter Country Lodge & Restaurant My husband and I stayed at this lodge during our honeymoon. Set in the beautiful surroundings of Hunter Valley you have your own very log cabin. The rooms are comparatively expensive, but they are very spacious. The restaurant has delicious food with wine of varieties, ready for you in the evening.
My ratings (给…等级) for this hotel are: ●●●●●Value ●●●●●Service I recommend this hotel for: honeymoon, romantic couples |
B
Comment on: Aloha Pualani Hotel My husband and I stayed at the Aloha Pualani after months’ busy work. The rooms are small but clean. The peaceful laidback feel was exactly what we were looking for. We didn’t hear noise from streets. My husband loved the outdoor barbecue (烧烤). If you are looking for a relaxing, childfree, clean, natural place to stay this is without a doubt, but it’s a long tiring way. My ratings for this hotel are: ●●●●○Rooms ●●●●●Cleanliness I recommend this hotel for: romantic getaway I don’t recommend this hotel for: the aged, young children |
C
Comment on: Karin’s Holiday Cottage Karin’s Holiday Cottage is really worth the price for lower earners. Walking along the beach, we saw many fish and turtles. We had a rental car because it was a little far from the shopping center. But we found the windows needed to be open to allow air in, and the cottage didn’t have air conditioning but with the 3 ceiling fans. Anyway we stayed plenty cool. My ratings for this hotel are: ●●●○○Rooms ●●●○○location I recommend this hotel for: young, single people. I don’t recommend this hotel for: People hunting for luxurious (豪华的) hotels. |
D
Comment on: Arison Centre Hotel We hosted a conference last month at the Arison Centre Hotel - a charming hotel. The modern and large rooms are air-conditioned and fully-equipped with private safe, wireless Internet access and all new equipments. The hotel also has a business centre, conference rooms, car park and a western-style restaurant. My ratings for this hotel are: ●●●●●surroundings ●●●●●Service I recommend this hotel for: conference and holiday I don’t recommend this hotel for: city getaway from noise |
E
Comment on: GeofBob Holiday Inn This hotel is great for the value. I was impressed by how attentive the staff were. I left my room without locking the door. The cleaning lady noticed and immediately informed me. Staying in the hotel made my trip a pleasant one. But we wouldn’t come again because of the walk. You can’t just hop down to the beach or the bar - 200 steep steps each way – so exhausted. My ratings for this hotel are: ●●●●●Value ●●●○○location Likes: Service Dislike: traffic I recommend this hotel for: young travelers I don’t recommend this hotel for: people with disabilities |
F
Comment on: Punta Regina Isle Hotel Tastefully located on an island, the hotel is good, with its staff helpful and its price reasonable. Don’t drive a car, for most of the tourist spots were walking distance, or you can go everywhere by boat. If you like sea food, island setting, and wine, this is excellent. My ratings for this hotel are: ●●●●●location ●●●●●Service Like: beautiful surroundings Dislike: vehicles I recommend this hotel for: young holiday makers I don’t recommend this hotel for: self-driving travelers |
请阅读以下个人信息,并将他们的需求和以上的宾馆匹配:
When the Blacks are budgeting their yearly vocation, money is the first thing they think about. They are used to simple life without too much modern equipment. The family all like swimming, and sea food as well.
57. Mr. John Wallace is going to have a product presentation to promote (促销)his late microphone. He is searching for a hotel in the city center which is well-equipped, and where people from different parts of the country can join in the event over the NetMeeting.
58. Having had their wedding, Jim and Sussane plan a trip. Imagine how sweet they are when they are sipping their favourite Nyetimber in the sunset. They also treasure the environment, the comfort of the rooms and the service of the hotel.
59. A group of college students are having their holiday. They plan to choose a place where they can have their BBQ food, and where they are free from noise. They don’t care much about room size but at least they should be clean.
60. Ken and Judy are newly-married. They dreamed of the life of islanders who are eating sea food, hunting for fish. They prefer that the hotel rooms are not so expensive and the service is good.