题目内容
It is impossible not to make a mistake at some points in your life. We may as well accept that something will go wrong and we will be to blame. It is therefore sensible to work out some strategies for apologizing, and the best way to apologize is by letter. This way you can take care over every work you write— which you can’t do if you say sorry to someone in person.
We all say or do something that we wish we hadn’t said or done. You may say something that accidentally hurts someone, or you may provide a service which doesn’t come up to the standards that a client or customer expected.
You may feel that it was a genuine mistake which couldn’t be avoided. Rather than dwell on the mistake, you should quickly try to remedy（修补）the problem. An effective letter of apology is an important part of that process.
For the contents of the letter, just remember TABS—Timing, Action, Brevity, Sincerity.
The timing of a letter of apology is essential—it must be sent as soon as possible. Any delay in our sending the letter will only compound the problem. In this case “Better late than never” is not the best motto! The longer you wait before you wait before writing a letter of apology, the more it will seem that you have been coerced（被迫）into writing it.
Although it is important to recognize what has gone before, it is also essential to detail the action you plan to take to rectify whatever it was you did wrong. Research has shown that some indication that you have thought about what future action you plan to take is always well received.
A letter of apology should be brief and the word “sorry” should appear no more than twice. Indicate that you are aware using it a second time—“once again, I am so sorry for…” or “as I said earlier, I am really sorry about…”. Finally, the tone of the letter has to be sincere. In fact, the combination of all the above factors will help in this respect.
And don’t think that letters are out of date in the email—oriented 21st century. An apology email can be worse than no apology at all!
What kind of advice does the text suggest about apologizing?
A. It’s a good idea to write a letter of apology as soon as something has gone wrong.
B. It’s a good idea to send several emails to apologize.
C. Write a long letter apologizing several times to make your point.
D. Wait to see how they react to your letter before planning to do anything.
What kind of things do you NOT apologize for?
A. A service that is not as good as it should be.
B. Genuine mistakes.
C. Car accidents.
D. Causing offence or hurt.
The underlined expression “Rather than dwell on the mistake” in the third paragraph means you _____.
A. should not waste time worrying about what happened.
B. should consider the problem
C. should forget about what happened.
D. should analyse who was at fault.
How can timing compound problems?
A. If you write immediately, they will be suspicious.
B. If you leave it for a few days, they will know it is your idea to write.
C. Waiting for a few days before you write will show your sincerity.
D. Waiting too long will make it worse because they won’t believe you mean it.
Dear Dad,
Today I was at the shopping mall and I spent a lot of time reading the Father's Day cards. They all had a special message that in some way or another reflected how I feel about you. Yet as I selected and read, it occurred to me that not a single card said what I really want to say to you.
You'll soon be 84 years old, Dad, and you and I will have had 55 Father's Days together. I haven't always been with you on Father's Day but I've always been with you in my heart.
You know, Dad, there was a time when we were separated by the generation gap. You stood on one side of the Great Divide and I on the other.
The Father-Daughter Duel shifted into high gear ( 档位) when you taught me to drive the old Dodge and I decided I would drive the '54 Chevy whether you liked it or not. The police officer who sent me home, after you reported the Chevy stolen, didn't have much tolerance for a stubborn 16 year old, while you were so tolerant about it, Dad, and I think that was probably what made it the worst night of my life.
Our relationship greatly improved when I married a man you liked, and things really turned around when we began making babies right and left. Somewhere along the line, the generation gap disappeared. I suppose I saw us and our relationship as aging together, rather like a fine wine.
But the strangest thing happened last week. I was at a stop sign and I watched as you turned the corner in your car. It didn't immediately occur to me that it was you because the man driving looked so elderly and fragile behind the wheel of that huge car. It was rather like a slap in the face delivered from out of nowhere. Perhaps I saw your age for the first time that day.
I guess what I'm trying to say, Dad, is what every son and daughter wants to say to their Dad today. Honoring a father on Father's Day is about respect and sharing and acceptance and tolerance and giving and taking. It's about loving someone more than words can say, and it's wishing that never had to end.
I love you, Dad.
Love,
Jenny
1.How did Jenny probably feel on the night she was sent home by the police?
A. Disappointed. ????????????? B. Nervous. ????????????? C. Guilty.????? D. Frightened.
2.We can learn from the passage that Jenny and her father_________.
A. kept in touch by writing each other ?????????????
B. are separated due to the generation gap
C. have been getting along very well ?????????????
D. had a hard time understanding each other
3.Why did Jenny feel strange when she saw her father last week?.
A. She seldom saw him driving that huge car.
B.She had never realized his being old and weak.
C. She didn't expect to meet with him there.
D.She had never seen him driving so slowly before.
4.Jenny wrote his father this letter to _________
A. tell him about their conflicts ?
B. say sorry for her being stubborn
C. express her gratitude to him??
D. remind him of the early incident
— Father, you promised!
—Well,____．But it was you who didn't keep your word first．
A．so was I B．so did I C．so I was D．so I did
It was _______ you had done _______ made it possible for you to improve your English.
A．that ; that B．that;what C．what; what D．what;that
When I was a baby, I entertained you and made you laugh. Whenever I was “bad”, you'd shake your finger at me and ask, “How could you?”--but then you'd give up, and roll me over for a belly scratch and I believed that life could not be any more perfect.
My housetraining was a long process, because you were terribly busy, but we worked on that together. We went for long walks, runs in the park and car rides. We stopped for ice cream. I took long naps in the sun waiting for you to come home at the end of the day.
Gradually, you began spending more time at work and on your career, and more time searching for a human mate. Eventually, you fell in love. She, now your wife, is not a dog person, but I still welcomed her into our home. I was happy because you were happy. Then the human babies came along and I shared your excitement, I was fascinated by their pinkness, how they smelled, and I wanted to mother them too. Your wife was afraid I would bite them. But nevertheless, as they began to grow, I became their friend.
Now, you have a new job in another city and you and they will be moving to an apartment that does not allow pets. You've made the right decision for your “family”, but there was a time when I was your only family.
I was excited about the car ride until we arrived at the dog pound. It smelled of dogs and cats, of fear, of hopelessness. You filled out the paperwork and said, “I know you will find a good home for her.” They shrugged and gave you a pained look. The children were in tears as they waved me goodbye. And “How could you?” were the only three words that swept over my mind.
Is it better to live with hope or without hope? At first, whenever anyone passed my pen (围栏), I rushed to the front, hoping it was you, that you had changed your mind and that this was all a bad dream.
My beloved master, I will think of you and wait for you forever. I hope you receive more faithfulness from your family than you showed to me.
1.Who tells this story?
A. A dog. B. A child. C. A dog's owner. D.A dog trainer
2.Why did the dog's owner take his dog to the pound?
A. He had a newborn baby. B. His wife did not like the dog.
C. He was moving into a new building. D. He thought the dog too troublesome.
3.Which is true about the dog when it lived at the pound?
A. It hoped to be adopted by another family. B. It continued to love its former owner.
C. It did not trust humans any more. D. It was excited about the pound.
4.What is the theme of the story?
A. Be ready for changes. B. Never expect too much.
C. Never complain about your life. D. Be faithful to those who love you.
