题目内容

【题目】阅读下面材料,在空白处填入适当的内容或括号内单词的正确形式。

Chinese visitors witness horror in Paris

On the very evening of their arrival, Zhang Lingfei and her friend who study in Britain had dinner in the Cambodian restaurant that 【1】 (come) under attack by terrorists. "When one of the staff at the restaurant told us that there was a shooting in the nearby restaurant, we were not 2 (frighten) at first," Zhang, in her 20s, told China Daily. "But through the window, I saw many people running 3 (rapid) along the road. Some ran into the nearest store or restaurant. We suddenly realized that the situation was severe. Then we backed away from the window and went to the ground floor together 4 other customers and staff."

The staff turned the lights 5 in the restaurant so as not to be noticed by the attackers. "We don't know 6 long we hid in this restaurant. Then as there were more and more police outside, we got out," Zhang said, 7 (add) that they had to walk a long way to 8 (they) hotel because they couldn't find a taxi and the subway station nearby was closed.

Wu Changhong, a Chinese who lives in Paris, said he heard the sounds of the police response at his office, which 9 (be) only 3 minutes' walk to the concert hall. "My friend told me that he heard many 【10 (gunshot) around 10 pm.”

【答案】

【1】came

【2】frightened

【3】rapidly

【4】with

【5】off

【6】how

【7】adding

【8】their

【9】is

【10】gunshots

【解析】

【1】came 根据On the very evening of their arrival, 在他们到达的晚上,可知此处用一般过去时态,故填came。

【2】frightened 句意:起初我们感到害怕。故此处用过去分词frightened。

【3】rapidly 副词修饰动词,故填rapidly。

【4】with 固定搭配:together with---和---在一起,故填with。

【5】off 固定词组:turn off关上,故填off。

【6】how 句意:我们不知道在这个餐厅里要躲藏多久。故填how。

【7】adding 此处是现在分词表示伴随状态,故填adding。

【8】their 形容词性物主代词修饰名词,故填their。

【9】is 句意:办公室距音乐厅只有3分钟的路程。根据句意可知这是一个客观事实,所以用一般现在时态,office是定语从句的先行词,故此空填is。

【10】gunshots many修饰可数名词复数,故填gunshots。

练习册系列答案
相关题目

【题目】According to researchers, money can buy happiness, but only if you spend it on someone else. Spending as little as $5 a day on someone else could significantly bring you happiness, the team at the University of British Columbia and Harvard Business School found.

Their experiments on more than 630 Americans showed they were measurably (适度地) happier when they spent money on others--even if they thought spending the money on themselves would make them happier.

“We wanted to test our theory that how people spend their money is at least as important as how much money they earn,” said Elizabeth Dunn, a psychologist at the University of British Columbia.

They asked their 600 volunteers first to rate their general happiness, report their annual income and detail their monthly spending including bills, gifts for themselves, gifts for others and donations to charity.

“Regardless of how much income each person made, those who spent money on others reported greater happiness, while those who spent more on themselves did not,” Dunn said in a statement.

Dunn’s team also surveyed 16 employees at a company in Boston before and after they received an annual profit-sharing bonus of between $3,000 and $8,000.

“Employees who devoted more of their bonus to pro-social (有益社会的) spending experienced greater happiness after receiving the bonus, and the manner in which they spent that bonus was a more important predictor of their happiness than the size of the bonus itself,” they wrote in their report, published in the journal Science.

They gave their volunteers $5 or $20 and half got clear instructions on how to spend it. Those who spent the money on someone or something else reported feeling happier about it.

“These findings suggest that very minor alterations in spending allocations (分配) --as little as $5--may be enough to produce real gains in happiness on a given day,” Dunn said.

【1】According to the passage, ________.

A. the more money you spend on others, the happier you are

B. spending money on others can bring you happiness

C. Elizabeth Dunn is a psychologist from Harvest Business School

D. six hundred volunteers took part in the experiment

【2】The 16 employees mentioned in the passage _________.

A. were given clear instructions on how to spend the bonus

B. had more happiness than the size of the bonus itself

C. experienced greater happiness after receiving their bonus

D. felt happier after they contributed much of the bonus to charities

【3】Dunn’s statement suggested that ________.

A. those who spent money on others felt happier no matter how much they earned

B. those who spent more money on themselves felt happier

C. people thought spending money could make themselves happier

D. the money spent was as important as the money earned

【4】The best title of this passage is ________.

A. Experiment on Money Spending

B. Devoting Your Money to Charities

C. Spending Money on Others Makes One Happier

D. Bonus and Pro-social Spending

【题目】No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. __【1】__.

You should listen actively to what the customer has to say by maintaining comfortable eye contact. _2__.

__3_.It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or assure the customer you’ll do something about his complaint.

Talk with the client and discover the best means to resolve his problem. __4__In this case it’s important to let your customer know an estimation(估计) of how long it will take to take action on his complaint.

A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

Create a procedure for recording different types of customer complaints. __5__.

A. Listen to your customer’s complaints and you can improve your service.

B. There will be times when you’ll be unable to resolve the issue immediately.

C. When receiving a complaint, you should apologize for the failure the customer has identified.

D. They are a valuable source of information to determine various root causes that need to be addressed within your company.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. You should also show your customer that you do understand him by giving full attention.

违法和不良信息举报电话:027-86699610 举报邮箱:58377363@163.com

精英家教网