A customer is who has no complaints.A. satisfied; people B. satisfying; thatC. satisfy; which D. satisfied; one 题目和参考答案——青夏教育精英家教网—

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A _______ customer is _______ who has no complaints.

A. satisfied; people B. satisfying; that

C. satisfy; which D. satisfied; one

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Drunken driving — sometimes called America’s socially accepted form of murder — has become a national epidemic (流行病). Every hour of every day about three Americans on average are killed by drunken drivers, adding up to an incredible 250,000 over the past ten years. A drunken driver is usually referred to as one with 0.10-blood alcohol content or roughly three beer glasses of wine or shots of whisky drunk within two hours. Heavy drinking used to be an acceptable part of the American manly image and judges were lenient in most courts, but the drunken killing has recently caused so many well-publicized tragedies, especially concerning young children, that public opinion is no longer so tolerant.

Twenty states have raised the legal drinking age to 21, reversing a trend in the 1960s to reduce it to 18. After New Jersey lowered it to 18, the number of people killed by 18-20 years old drivers more than doubled, so the state recently upped it back to 21.

Reformers, however, fear raising the drinking age will have little effect unless accompanied by educational programs to help young people to develop “responsible attitudes” about drinking and teach them to resist peer pressure to drink.

Though new laws have led to increased arrests and tests in many areas already, to a marked decline in accidents, some states are also punishing bars for serving customers too many drinks. A bar in Massachusetts was fined for serving six or more double brandies to a customer who was “obviously drunk” and later drove off the road, killing a 9-year-old boy.

As the accidents continue to occur daily in every state, some Americans are even beginning to speak well of the 13 years national prohibition of alcohol that began in 1919, which President Hoover called the “noble experiment”. They forgot that legal prohibition didn’t stop drinking, but encouraged political corruption（腐败) and organized crime. As with the booming drug trade generally, there is no easy solution.

What can be inferred from the fact of the traffic accidents in New Jersey?

A. many drivers were not of legal age.

B. young drivers were often bad drivers.

C. Drivers should not be allowed to drink.

D. the legal drinking age should be raised.

The underlined word “lenient” in the first paragraph means “_________”.

A. serious B. cruel C. merciful D. determined

In America, public opinion about drunken driving has changed because __________.

A. judges are giving more severe sentences

B. new laws are introduced in some states

C. the news media have highlighted the problem

D. drivers are more conscious of their image

Why is the problem of drinking and driving difficult to solve？

A. Because alcohol is easily obtained.

B. Because drinking is linked to organized crime.

C. Because legal prohibition has already failed.

D. Because making laws alone is not sufficient.

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【小题1】If a customer wants to order by mail, he needs to ____.

A．fill out two different forms	B．get a form from ChinaSprout
C．provide his credit card number online	D．print out the online order sheet and fill it in

【小题2】According to the passage, which of the following is TRUE?

A．Customers are not allowed to cancel their order.

B．Foreigners will receive their products in two weeks.

C．ChinaSprout promises to ship any order in one day.

D．ChinaSprout will send the order confirmation in two days.

【小题3】Customers in foreign countr

ies will receive ____.

A．their orders usually by ship	B．their products mainly by air
C．their order confirmations by fax	D．their shipping information by phone

Famous as “the king of chefs and the chef of kings,” Auguste Escoffier helped raise the position of cooking from a laborer’s task to an artist’s job. Escoffier was born on October 28, 1846, in the small village of Villeneuve-Loubet, near Nice, France. Among the key figures in the boy’s life was his father, who worked primarily as a blacksmith（铁匠）. His grandmother, an enthusiastic cook, was perhaps more responsible than anyone for introducing the boy to an appreciation of the delights of cooking.
Young Escoffier attended the local school until age 12, upon which time his father thought it necessary that the boy learn a trade. In school he had shown a talent for drawing, yet he was told to regard this art only as a hobby, and to find his career in a more practical profession. Thus his father took him to Nice in 1859, where he would work as an apprentice（学徒）in his uncle’s restaurant, the respectable Le Restaurant Francais.
At Le Restaurant Francais, Escoffier was not treated as the close relative of the boss. Rather, he experienced a classically demanding apprenticeship. For this strictness of training he would later, in his memoirs（回忆录）, express gratefulness. During this time Escoffier also attended night school, and had to deal with his studies as well as the demands of a promising career.
When Escoffier was 19 and had taken on yet more responsibilities in his uncle’s restaurant, a customer recognized his skills and offered him work in Paris. This was the owner of Le Petit Moulin Rouge, one of the finest restaurants in Paris, where Escoffier was to become a sous-chef, ranking below the head chef. After three years in this position, he rose to the level of head chef, wearing the respected chef’s hat.
【小题1】It was his __________ who first influenced Escoffier to be interested in cooking.

【小题2】We can infer that as a schoolboy, Escoffier might hope to be __________.

【小题3】According to Paragraph 3, Escoffier __________.

A．was badly treated by his uncle	B．showed great interest in writing
C．disliked working as an apprentice	D．was thankful for the strict training

【小题4】Which of the following can best describe Escoffier?

【小题5】What is the text mainly about?

A．How to become a chef in France.	B．The influence of Auguste Escoffier.
C．What an apprentice is required to do.	D．The early life of a famous French chef.

If the service is awful, a customer has the right to _____ to the manager.

A. react B. apply C. complain D. suggest

It is said that a bank in Shenzhen 5 yuan for a “cash counting fee” when a customer deposited a bag of coins .

A．took

B．asked

C．charged

D．paid

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