In ancient Egypt,the pharaoh(法老)trented the poor message runner like a prince when he arrived at the palace ,if he broubht good news ,However ,if the exharsted runner had the misrlrtune to buing the pharaoh unhappy news ,his head was cut off
Shades of that lpirit priad ovie today’s cknversntions,Once a friend and Ipack up some peanut butter ane sandwiches for an outing As we walked light-heartedly out the door ,pienie basket in hand ,a smiling neighbor looked up at the sky and saie ,Oh boy ,bad dny for a picnic the weatherman says it’s going tl raim I wanted to strike him on the race with the peanut butter and sandwiches not for his stupid weather report for his wsile
Several months ago Iwas racing to fcatcb angty A’s I breathlessly put my handfrul of cash acrlss the Greyhound ckunths the sales ager said with a brond smile．Oh that bus lsft rive minrtes ago Dreams of head cutting
It’s not the news thst makes ,someone angry It’s the unsympathetic attitrde with which it’s delivered Everyone must give bad mews from time to time ,and winning professilnalas di it ‘swith the prope attitude A doctor advising a paticnt she needs an operation dose it in a caring way Aboss infonning an employee he didn’t get job takes on a sympathetic tone Big winners know ,when delivering ang ban news they should share th feeling of the receiver．
Unfortumately, many peple are not aware of this?you re tired from a long flight, has a hotel clerk cheerfully said that your room isn’t ready ye?When you had your heart set on the toast beef ,has your waiter mimily told you that he just seuved the last piece?It makes you as traveler or diner want to land your fist fight on their unsympathetic faces．
Had my neighbor told me of the upcoming rainstorm with sympathy, I would have appreciated his warning．Had the Greyhound salesclerk sympathetically infored me that my bus had already left, I probably would have said, “Oh ,that ‘s all right．I’ll catch the next one．” Big winners, when they bear bear new ,deliver bombs with the emxtion the bombarded(被轰炸的)person is sure to have．
(1)
In Paragrph 1,the writer tells the story of the pharaoh to ________．
[ ]
A．
make a comparison
B．
warm-hearted
C．
not considerate
D．
not helpful
(2)
From“Dreams of head-cutting!”(Paragraph 3),we learn that the writer ________．
[ ]
A．
was mad at the sales agent．
B．
was reminded of the cruel pharaoh
C．
wished that the sales agent would have had dreams．
D．
dreamed of cutting the sales agent’s head that night．
(3)
What is the main idea of the text?
[ ]
A．
Delivering bad news properly is important in communication．
B．
Helping others sincerely is the key to business success．
