The Red Panda isn’t much bigger than an average size house cat. At first you may think it’s a bear because of its name. They’re actually a member of the raccoon(浣熊) family which you can tell if you look at their appearance. The Red Panda has a long bushy tail that is useful in two ways. It helps them stay balanced when they are high up in the trees and it keeps them warm in cold weather. Their fur is thick and reddish brown, which may be why they’re known as the fire fox.

The Red Panda can be found in forested mountains. They’re originally from the forested mountain in the Himalayas in India, Nepal and Southern China. Bamboo is the most important part of their diet. They only eat the young leaves and shoots (嫩芽) of a bamboo plant. Red Pandas have a very low metabolic(新陈代谢的) rate in order to deal with their low energy diet and cool environmental temperatures.

They’re very shy and gentle and don’t hang around the wild too much during the day. If they feel endangered, they’ll stand on their back legs and make a hissing(嘶嘶) sound. Red Pandas are good climbers and spend most of their time living mainly in trees. Their claws are very strong and help them hold onto the branches. They sleep in an unusual way by curling up tightly and wrapping their tails around their heads while sitting on a branch. Sometimes they’ll sleep with their head beneath their chest and behind their back feet. This is the same position as an American raccoon sleeps.

You can tell that the Red Panda is a member of the raccoon family from ____.

      A. its name            B. its appearance           C. its diet                     D. its living place

Which of the following is TRUE according to the passage?

A. The Red Panda can only be found in India, Nepal and Southern China.

B. The Red Panda’s tail can help it stay balanced when it is high up in the trees.

C. The Red Panda eats the whole of the bamboo.

D. The Red Panda has high metabolic rate when the temperature is low.

What will Red Pandas do when they are in trouble?

A. They will hang around the wild during the day.

B. They will climb into the trees.

C. They will wrap their tails around their heads.

D. They will stand on their back legs and make a hissing sound.

The Red Panda holds onto the branches with its ____.

      A. tail                   B. fur                           C. back legs           D. claws

The phone is ringing at the other end of the line and it clicks as it is being answered.A voice says quickly, “Hello, will you hold, please?” Then there is another click, followed by silence.It seems like hours before someone comes back on the line ---- that is, if you don't hang up first.
Office calls are, perhaps, the most difficult and the most important part of a secretary's work.The first impression that a man receives about a business is often through a telephone contact.A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored.If a call is answered rudely, the caller may become angry.And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.
Laura Needham is a secretary in the executive offices of a large manufacturing company.As a good office secretary, Laura knows that all phone calls must be answered without delay and handled efficiently. She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of feeding she may be in.She knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper (脾气).If she does not have the information the caller asks for, she must know who does have the information.Finally, she knows that one of her most important responsibilities(责任)is to “screen telephone calls” and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself.
A well-handled telephone call will give the caller a good impression of the company he or she is dealing with.For this reason, an office secretary who can handle telephone calls cheerfully, tactfully (老练的), and efficiently is a valuable asset  to any organization
63. Good secretaries find it       to handle office calls well.
A. very. boring           B. very important
C. quite necessary         D. extremely difficult
64. The underlined word "nmaround" here means       .
A. a flat refusal              B. a not-so-warm welcome
C . an unpleasant refusal                    D. an unhelpful response
65. In Laura's opinion a secretary can never be a good one until     .
A. she often asks her boss how to answer a telephone call
B. she knows how to please all the people
C. she has the information that others need
D. she can keep calm and never loses her temper
66. This passage is mainly about     .
A. well-handled telephone calls                                    ,~
B. an efficient office secretary called Laura Needham
C. the importance of how office calls are dealt with
D. a secretary being a valuable asset to her company


The phone is ringing at the other end of the line and it clicks as it is being answered.A voice says quickly, “Hello, will you hold, please?” Then there is another click, followed by silence.It seems like hours before someone comes back on the line ---- that is, if you don't hang up first.
Office calls are, perhaps, the most difficult and the most important part of a secretary's work.The first impression that a man receives about a business is often through a telephone contact.A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored.If a call is answered rudely, the caller may become angry.And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.
Laura Needham is a secretary in the executive offices of a large manufacturing company.As a good office secretary, Laura knows that all phone calls must be answered without delay and handled efficiently. She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of feeding she may be in.She knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper (脾气).If she does not have the information the caller asks for, she must know who does have the information.Finally, she knows that one of her most important responsibilities(责任)is to “screen telephone calls” and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself.
A well-handled telephone call will give the caller a good impression of the company he or she is dealing with.For this reason, an office secretary who can handle telephone calls cheerfully, tactfully (老练的), and efficiently is a valuable asset  to any organization
63. Good secretaries find it       to handle office calls well.
A. very. boring           B. very important
C. quite necessary         D. extremely difficult
64. The underlined word "nmaround" here means       .
A. a flat refusal              B. a not-so-warm welcome
C . an unpleasant refusal                    D. an unhelpful response
65. In Laura's opinion a secretary can never be a good one until     .
A. she often asks her boss how to answer a telephone call
B. she knows how to please all the people
C. she has the information that others need
D. she can keep calm and never loses her temper
66. This passage is mainly about     .
A. well-handled telephone calls                               
B. an efficient office secretary called Laura Needham
C. the importance of how office calls are dealt with
D. a secretary being a valuable asset to her company

The phone is ringing at the other end of the line and it clicks as it is being answered.A voice says quickly, “Hello, will you hold, please?” Then there is another click, followed by silence.It seems like hours before someone comes back on the line ---- that is, if you don't hang up first.

Office calls are, perhaps, the most difficult and the most important part of a secretary's work.The first impression that a man receives about a business is often through a telephone contact.A caller who is left hanging on “hold” will get the feeling that he or she has been forgotten or ignored.If a call is answered rudely, the caller may become angry.And if the call is not routed directly to the right person, the caller may feel that he or she is getting the “run-around”.

Laura Needham is a secretary in the executive offices of a large manufacturing company.As a good office secretary, Laura knows that all phone calls must be answered without delay and handled efficiently. She knows that a secretary must be pleasant and helpful, no matter how busy she is or what kind of feeding she may be in.She knows she must keep calm if a caller gets impatient or becomes angry; also, of course, she knows she can never allow herself to lose her temper (脾气).If she does not have the information the caller asks for, she must know who does have the information.Finally, she knows that one of her most important responsibilities(责任)is to “screen telephone calls” and to know which calls to refer to her boss, which calls to refer to other people, and which calls to handle herself.

A well-handled telephone call will give the caller a good impression of the company he or she is dealing with.For this reason, an office secretary who can handle telephone calls cheerfully, tactfully (老练的), and efficiently is a valuable asset  to any organization

63. Good secretaries find it       to handle office calls well.

A. very. boring           B. very important

C. quite necessary         D. extremely difficult

64. The underlined word "nmaround" here means       .

A. a flat refusal              B. a not-so-warm welcome

C . an unpleasant refusal                    D. an unhelpful response

65. In Laura's opinion a secretary can never be a good one until     .

A. she often asks her boss how to answer a telephone call

B. she knows how to please all the people

C. she has the information that others need

D. she can keep calm and never loses her temper

66. This passage is mainly about     .

A. well-handled telephone calls                               

B. an efficient office secretary called Laura Needham

C. the importance of how office calls are dealt with

D. a secretary being a valuable asset to her company

 

The Red Panda isn’t much bigger than an average size house cat. At first you may think it’s a bear because of its name. They’re actually a member of the raccoon(浣熊) family which you can tell if you look at their appearance. The Red Panda has a long bushy tail that is useful in two ways. It helps them stay balanced when they are high up in the trees and it keeps them warm in cold weather. Their fur is thick and reddish brown, which may be why they’re known as the fire fox.

The Red Panda can be found in forested mountains. They’re originally from the forested mountain in the Himalayas in India, Nepal and Southern China. Bamboo is the most important part of their diet. They only eat the young leaves and shoots (嫩芽) of a bamboo plant. Red Pandas have a very low metabolic(新陈代谢的) rate in order to deal with their low energy diet and cool environmental temperatures.

They’re very shy and gentle and don’t hang around the wild too much during the day. If they feel endangered, they’ll stand on their back legs and make a hissing(嘶嘶) sound. Red Pandas are good climbers and spend most of their time living mainly in trees. Their claws are very strong and help them hold onto the branches. They sleep in an unusual way by curling up tightly and wrapping their tails around their heads while sitting on a branch. Sometimes they’ll sleep with their head beneath their chest and behind their back feet. This is the same position as an American raccoon sleeps.

1.You can tell that the Red Panda is a member of the raccoon family from ____.

A.its name

B.its appearance

C.its diet

D.its living place

2.Which of the following is TRUE according to the passage?

A.The Red Panda can only be found in India, Nepal and Southern China.

B.The Red Panda’s tail can help it stay balanced when it is high up in the trees.

C.The Red Panda eats the whole of the bamboo.

D.The Red Panda has high metabolic rate when the temperature is low.

3.What will Red Pandas do when they are in trouble?

A.They will hang around the wild during the day.

B.They will climb into the trees.

C.They will wrap their tails around their heads.

D.They will stand on their back legs and make a hissing sound.

4.The Red Panda holds onto the branches with its ____.

A.tail

B.fur

C.back legs

D.claws

 

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