阅读下面短文,并按照题目要求用英语回答问题。

  When a consumer finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty(保单), or any other records that might help, at the store of buying.In most cases, this action will produce results.However, if it does not, there are various means the consumer may use to gain satisfaction.

  A simple and common method used by many consumers is to complain directly to the store manager.In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled.In such a case, it is usually settled in the consumer's favor, taking it as true that he or she has a just right.

  Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.

  Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can show clearly what is wrong with what was bought in question.If this can't be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements.For example, “The left speaker doesn't work at all and the sound coming out of the right one is unclear” is better than “This tape recorder does not work.”

  The store manager may advise the consumer to write to the producer, if so, the consumer should do this, stating the complaint as politely and as firmly as possible.But if a polite complaint does not achieve the expected result, the consumer can take a step further.He can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers’ rights.

1.According to the passage, what should you do first when you find what you’ve bought has a fault in it?(No more than 15 words)

________________

2.Please explain the underlined word in English.(No more than 5 words)

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3.According to the author, what is the most effective compliant about what was bought?(No more than 15 words)

________________

4.What is the main idea of the passage?(No more than 10 words)

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5.According to the passage, what is the last way a consumer has to use?(No more than 20 words)

________________

What is it that makes people laugh? More than two thousand years ago the ancient Greek philosopher (哲学家) Aristotle defined (定义) jokes as the pleasure that results from a feeling of triumph by showing we’re better than someone else in a certain way. According to Aristotle and many other philosophers,all jokes depend mainly on showing inferiority in another person or group of persons — that is,putting it clearly,on showing that they are worse off than ourselves. Jokes raise our good opinion of ourselves at someone else’s expense.
Showing how much better than other people we are is only one reason we like jokes. Someone may also use a joke to express their anger or their cruelty (残酷)or any other kind of action that is not acceptable to us. We feel free to laugh when we hear about someone sliding on a banana skin. The joke lets us express those attitudes which are usually unacceptable to society. This is probably the reason why some of the jokes,especially those involving cruelty,are so popular with certain people.
Besides,all jokes depend on our enjoyment of laughing at something that is strange and out of place because it’s different from things which are happening around it. The same situation can be either sad or pleasant,depending entirely on how strange and out of place it is. If a girl in a bathing suit falls into a swimming pool,we don’t laugh because nothing unusual has happened. But if a man in a smart suit falls in,the situation is at once unusual in a pleasant way and we laugh. A good joke-teller will always try to build up a situation in which one thing is expected until something unexpected suddenly happens,and so we laugh.
【小题1】The underlined word “inferiority” (in Paragraph 1) means ______.

A.someone that is better than someone else
B.something that is better than something else
C.someone that is as good as someone else
D.something that is not as good as something else
【小题2】According to Aristotle, all jokes depend mainly on ______.
A.resulting in a sense of success
B.showing inferiority in another person or group
C.having a good opinion of other people
D.making people laugh unexpectedly
【小题3】What’s the main idea of Paragraph 2?
A.To express those attitudes usually unacceptable to society is one of the reasons we like jokes.
B.When people are angry, they would like to hear jokes.
C.People who like jokes are usually cruel.
D.Showing we are better than other people is the only one reason we like jokes.
【小题4】What will a good joke-teller always try to do? 
A.Make an unexpected thing happen in an expected situation
B.Make different things happen at the same time.
C.Make a sad situation into a pleasant one.
D.Make people laugh at something unusual and out of place.


Hospital emergency rooms treat injured fingers all the time. Without treatment,a bad cut can lead to permanent damage. But how should a person know when a bleeding cut is serious enough to require medical attention? We asked Dr. Martin Brown. Chairman of the department of emergency medicine at Inova Alexandria Hospital in Virginia.   
First,the medical term for a cut or tear in the skin is a laceration(严重划破,撕裂伤). Dr. Brown says the length is usually not as important as the depth. He says a long cut on a finger can likely be treated without a visit to a doctor if the wound is not very deep. “If you have a short but deep laceration where there’s been a structure underneath that's been damaged a tendon,a nerve,a blood vessel,”says Martin,“it may, in fact,need professional attention. ”
Some injuries —like a fingertip that gets cut off might even require surgery to repair. That requires a specialist to either file(锉平) down the bone or reattach the fingertip. More often,filing down the bone is what is done because reattaching a fingertip is often not successful.
How a wound bleeds can be a sign of how serious it is. Minor cuts usually produce what is known as venous(静脉)bleeding. This means the blood flows steadily from the injury. The bleeding will often stop when pressure is put on the wound. Dr. Brown says in most cases holding direct pressure with clean gauze or a cloth for four to five minutes should stop the bleeding. With a cut finger, holding the hand above the heart can reduce the loss of blood. But if a cut appears to be pumping blood out with some force,this may be a sign of arterial(动脉)bleeding. This kind of injury should be treated by a medical professional as soon as possible.
Even a cut that does not require medical attention must be kept clean to prevent infection. Small cuts should be cleaned gently with clean water. Use a washcloth to clean the area if the wound is dirty. Dr Brown says cuts should be covered with a clean, dry bandage. 
【小题1】 What does the writer want to tell the readers in the first paragraph? 

A.Hospital emergency rooms always treat injured fingers.
B.A bleeding cut is serious enough to require medical attention.
C.Dr Martin Brown is in charge of Inova Alexandra Hospital.
D.It is important for us to be able to tell how serious a finger cut is.
【小题2】 According to the passage,_____________________.
A.a finger cut without treatment will certainly lead to permanent damage
B.the length of a cut on a finger is more important than the depth
C.a long but not very deep cut often doesn’t need professional attention
D.a short but deep laceration that’s been damaged need professional attention
【小题3】 The underlined word “reattach” in Para. 3 is closest in meaning to ________________.
A.repairB.rebuildC.reconstructD.reconnect
【小题4】 Which of the following statements in NOT true according to the passage?
A.How a wound bleeds can show us how serious the wound could be.
B.Venous bleeding will often stop when we put pressure on the wound.
C.Holding up the hand with a finger cut can reduce the loss of blood.
D.Arterial bleeding should get professional treatment as soon as possible.
【小题5】 The best title of this passage should be ______________________.
A.Hospital Emergency Treatments For Injured Fingers
B.When a Cut Finger Is More Serious Than It Might Seem
C.Serious Finger Cut That Requires Medical Attention
D.Keep Finger Cuts Clean to Prevent Serious Infection

第一部分 完形填空(共两节, 20小题;每小题2分,满分40分)

完形填空(1) 阅读下面短文,掌握其大意,然后从1~10各题所给的A、B、C和D项中,选出最佳选项,并在答题卷上将该项涂黑。

If you wear socks on your ears, you won’t be punished. Crossing a street against a red light is another matter — it’s against the law. Laws are __1___________ rules made by governments. They keep peace and create order. __2___________ people break laws, their governments punish them. Long ago, people lived only in small tribal groups. They lived together, followed the same __3_____________, and worshipped the same gods. There were no formal laws. __4_____________, people were guided by their customs, morals, and religion.

Over time, cities began to form. Laws became more formal and were written down in legal codes. In about 1750 BC, the king of Babylon __5_____________ one of the first legal codes, the Code of Hammurabi. It listed certain crimes and told how they should be punished. The ancient Romans helped shape our modern view of law. In the 600s BC, citizens of Rome wrote down all of their basic laws on twelve bronze tablets. The Romans declared that no citizen, __6_____________ the ruler, was above the law. Modern law codes are rooted in the Roman system. Such law codes are statutory, meaning they are created and changed by legislatures, not by courts.

Another system of law __7_____________ later in England. Before the 12th century AD., each part of England had its own rules and customs. From the 12th century onward, England became a single nation. The courts of the land made sure people __8_____________ a common set of customs — the English common law.

Unlike the Roman system of law, the common law was never written down in one place. Instead, the courts made decisions about the law __9__________ earlier court decisions. Those decisions are called examples. Each case must be decided in the same way as earlier cases. But if a case has some new aspects, the decision made will set a new example. That way, courts gradually change the law __10____________ society changes.

1.    A. police               B. political                   C. official                     D. officer

2.    A. Unless                     B. Until                        C. Though                    D. When

3.    A. laws                        B. traditions                  C. action               D. principles

4.    A. Instead                     B. Including                 C. Besides                    D. Moreover

5.    A. imagined                  B. assumed                   C. created                     D. supposed

6.    A. except for                B. not even                   C. in addition to            D. besides

7.    A. took effect        B. made up                   C. got over                   D. picked up

8.    A. formed                    B. provided                  C. presented                  D. followed

9.    A. set about                  B. based on                   C. came to                    D. taken over

10.   A. before               B. after                        C. despite                     D. as

 

Losing a baby tooth can be fun for a kid. You can put it under your pillow and look forward to finding some money there in the morning. And then you can watch your new permanent(永恒的) tooth grow in its place.

But if a permanent tooth falls out, that’s a problem. There isn’t another one under the gum(齿龈)that can replace it. Unfortunately, this happens to some older people. And if permanent teeth fall out or need to be pulled, an older person might need dentures.

Dentures, known as false teeth, are a set of replacement teeth for any teeth that are missing. There are partial dentures, which take the place of only a few teeth and prevent the others from changing position. If all the teeth are gone, the person would need complete dentures, which replace every tooth in the mouth.

Dentures can cause pains at first and take little time to get adjusted to. They also need special care. They should be brushed daily with a special denture brush and cleanser and soaked(浸泡) in denture solution when not in the mouth.

Dentures are important for the old because, without teeth, it’s hard to smile, talk, and eat properly. But it can be a little weird if you see someone take out his or her dentures. It can also be strange to see someone, like a grandparent, without dentures in because he or she won’t have any teeth. Try not to make fun of the person because this could cause hurt feelings.

People usually lose their permanent teeth due to periodontal disease(牙周炎), or gum disease, which is caused by bacteria that attacks the gums. Diseased gums aren’t strong and healthy, so teeth can get loose and fall out. Older people often have many cavities(洞)that have been filled over the years, and these fillings can weaken over time, leading to more tooth problems.

 If one of your baby teeth falls out, you      .

A.should have a false tooth fixed in its place  B.have to put it under your pillow at once

C.will gain a permanent tooth in future        D.can exchange it for some money

【小题2】A person wearing dentures      .

A.should brush them with a special denture brush every few days

B.will take a very long time to adjust himself or herself to them

C.will experience unpleasant feelings at the beginning of fixing them

D.should use denture solution to soak them in his or her mouth

【小题3】Which of the following is NOT true according to the passage?

A.Partial dentures can prevent the remaining teeth from changing position.

B.Old people will find it hard to smile, talk, and eat properly without teeth.

C.A person’s teeth will possibly get loose if diseases strike his gums.

D.It is hard for a person to wear dentures if all his teeth have fallen out.

【小题4】What does the underlined word “weird” mean in the fifth paragraph?

A.inconvenient           B.excited                 C.uncomfortable       D.impolite

  

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