题目内容

Economic growth in the world remains weak throughout 2012 and it is hoped that it will _____ gradually in 2013.

A. break up        B. make out          C. work out         D. pick up

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根据短文内容,从短文后的选项中选出能填入空白处的最佳答案。选项中有两项为多余选项。

Is the customer always right?     1   Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.

Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的)income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means.

    2  In restaurants in the south of the USA, for example, waiters compliment(恭维)you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.

Anyone who has waited 30 minutes to be served in a restaurant may possible dream of such customer service.     3  In fact, different nationalities expect different types of service. As a friend of mine once told me “By the end of evening I had spent as much time talking to the waiter as to my wife.”

A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale.     4  And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?0

Attitudes to service are, of course, affected by employer’s attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair?     5    It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”

A.People often point to America as an example of good customer service.

B.It is a question of expectations.

C.Do we think it is fair to ask shop assistants to work late evenings or on Sundays?

D.Then she asks for a discount until she gets an even better price.

E. The answer, it seems, depends on which country you are in.

F. The way we shop shows the way we get along with other people.

G. However, do Europeans really want US style service?

 

It is really hard to say which is better than the other,city life or rural life.__66__

Living in a city,people have certain advantages. First,people enjoy various entertainments,both foreign and domestic. Second,there are more cultural activities in a city. Third,city people gain access to better information service and educational facilities.__67__The overcrowded population,traffic jam,housing problem,industrial pollution and other issues may result in depression,nervousness and diseases.

Life in the village and on the farm is very different from life in the city. Living in the country,people can enjoy living in pure nature.__68__But rural life may not be that perfect. People usually lack cultural activities. They are relatively ill informed.__69__And people miss some golden opportunities of making a fortune. Opportunities for bright young people are greater in cities,so the chances of their children being admitted to colleges are slim.

Obviously,whatever life they lead,people can never feel perfectly satisfied,for conveniences and inconveniences always coexist. People wish that they could enjoy the pleasures of both lives. With the rapid economic development,nowadays city people can relax themselves in the country during vacation.__70__

A.Each of them has its advantages and disadvantages.

B.Things go fairly slowly there.

C.Villagers and farmers are likely to show a great deal of interest in all their neighbors.

D.They lead a simple and trouble free life.

E.However,problems exist.

F.And country people have chances to experience city lifestyle when they come to cities.

G.City life is obviously much more comfortable.

 

 

第二节 (共5小题;每小题2分,满分10分)

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

Everyone knows that the Frenchmen are romantic, the Italians are fashionable and the Germans are serious. Are these just stereotypes or is there really such a thing as national character? And if there is, can it affect how a nation succeed or fail?

At least one group of people is certain that it can. A recent survey of the top 500 entrepreneurs (企业家) in the UK found that 70% felt that their efforts were not appreciated by the British public. Britain is hostile (敌意的) to success, they said. It has a culture of jealousy(嫉妒).   71  Jealousy is sometimes known as the “green – eyed monster” and the UK is its home.

Scientists at Warwich University in the UK recently tested this idea. They gathered a group of people together and gave each an imaginary amount of money.   72    Those given a little were given the chance to destroy the large amount of money given to others – but at the cost of losing their own. Two thirds of the people tested agreed to do this.

  73    But there is also opposite evidence. The Organization for Economic Cooperation and Development recently reported that the UK is now the world’s fourth largest economy. That is not bad for people who are supposed to hate success. People in the UK also work longer hours than anyone else in Europe. So the British people are not lazy, either.

“It is not really success that the British dislike,” says Carey Cooper, a professor of management at the University of Manchester Institute of Science and Technology. “It’s people using their success in a way that seems proud or unfair or which separates them from their roots.”

  74    They set out to do things in their way. They work long hours. By their own efforts they become millionaires.   75   It hardly seems worth following their example. If they were more friendly, people would like them more. And more people want to be like them.

A. This seems to prove that the entrepreneurs were right to complain.

B. The one who owns most money in the end is the winner.

C. As a result, the survey said, entrepreneurs were “unloved, unwanted and misunderstood.”

D. It is not true that British people are born jealous of others` success.

E. Some were given a little, others a great deal.

F. But instead of being happy they complain that nobody loves them.

G.. Perhaps it is the entrepreneurs who are the problem.

 

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