题目内容
—Dick insisted he nothing wrong, and should not be criticized. Why?
—Because he couldn’t help but tell a white lie.
A.did; tell B.had done; but tell C.do; telling D.do; to tell
B
【解析】
试题分析:句意:--迪克坚持说他没有做错事,不应该受到批评,为什么?--因为他不得不讲了一个善意的谎言。couldn’t help but忍不住,不由得,不由自主;这里insist坚决认为,后面的从句不用虚拟语气,这里insisted与had done,had done的动作发生在insisted之前,故用过去完成时,故选B。
考点:考查动词时态及固定短语的用法。
点评:本题难度适中。动词时态是近几年高考必考的内容。需要考生有分析理解复杂的句子结构的能力,必须会根据语境或已给动词的形式来判断动词的时态。这里固定短语主要考生短语的语义,但是必须正确理解句意,故选B。
即学即练:——Bob has gone to California.
——Oh, can you tell me when he ?
A. has left B. left C. is leaving D. would leave
解析:B。句意:“——Bob已经去了加利福尼亚。——噢,你能告诉我他什么时候离开的?”Bob has gone to California,去的动作已经发生过,说明他离开的动作发生在过去,因此使用一般过去时。选B。

Most people who experience bad service while traveling, shopping, or dining out do no complain. They accept bad services or products without making a sound. Why? Many feel complaining won’t do any good. In fact, they’re wrong, because companies don’t want their customers unhappy. Not sure you can do it? Here are some ways to use when things go wrong.
1.If you have a complaint, do something about it right away. The longer you wait, the harder it will be to get your complaint solved.
2.First, complain to the servers. If they are not going to solve your problem, then ask politely to speak to a manager. And if that doesn’t work, you can always request to speak to the manager’s manager!
3.Demand a discount(折扣). Let’s say you were promised a hotel room with an ocean view, but got a view of a brick wall instead; if you were promised a seat in the front of a plane, but got a seat in the back. You should do something about both of these situations. Ask a special discount.
4.Don’t be passive. Offer ways you think the company can satisfy you.
5.Insist on the price you were told. If you are refused, get a manager’s name and telephone number, and promise to follow up with a letter and a telephone call.
6.If all else fails, wait until you get home and take action. Call the company’s head office, and speak to the most powerful person possible. Then follow up your call with a letter of complaint. If necessary, call the customer protection office in your city and complain.
【小题1】
According to the text, people don’t complain because________.
A.they think complaining doesn’t work |
B.they consider it wrong to complain |
C.they don’t want to waste their time |
D.they don’t want to become unpopular |
To complain about something, you should________.
A.wait until you come back home |
B.prepare for a long time |
C.talk to the manager directly |
D.try to solve the problem actively |
What might be the best title for the text?
A.Get what you should get |
B.Complain as you please |
C.Take action to deal with problems |
D.Avoid trouble and don’t complain |