题目内容
第二节：书面表达 ( 满分 35分)
假定你是李华，学校广播站英语节目向全校学生征求英文稿件，请根据下面提示写一份英文投诉信件：
1．我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收（overcharge）了两个国际长途费用。
2．但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。
3．我建议对这个女孩进行惩罚，另个告诉她如何该如对待客户。我希望她能向我正式道歉。
注意：
1．此投诉信应写给电信公司（China telecom）服务经理。
2．信的开头与结尾已给出
3．词数：100左右
Dear Sir;
I am writing to let you know the deplorable attitude of one of your staff members.____________________________________________________________
____________________________________________________________________
____________________________________________________________________
An early response will be appreciated.
Sincerely yours,
Li Hua
One possible version：
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation; I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that it was my own fault. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make a formal apology to me.
解析
智慧小复习系列答案.
第二节：书面表达（本题有1小题，满分15分）
VII. 书面表达（共15分）
假设你班将举行一次英语班会，主题为“中学生应该如何使用家长给的零花钱”。请你根据提示并结合自己的情况写一篇发言稿。
| 使用方式 | 好处 |
| 存入银行 | 养成节约的习惯 |
| 购买书籍 | 获取知识 |
| …… | …… |
参考词汇：零花钱 pocket money
Dear friends,
_______________________________________________________________________________________________________________________________________________________________________________________________________________
That’s all, thank you.
Li Hua
第二节：书面表达 (满分25分)
一家英语报曾对欧洲60岁以上的人进行了一次专题调查，题目是：你现在最后悔的是什么？调查结果见下表：
| 百分比 | 后悔的事情 |
| 72% | 年轻时努力不够 |
| 67% | 错误地选择了职业 |
| 58% | 锻炼身体不足 |
| 11% | 没有赚到更多的钱 |
注意：
1． 词数：100左右
2． 不能逐字翻译，并注意文章的逻辑性。
3． 参考词汇：后悔 regret