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---I haven’t got the reference book yet, but I’ll have a test on the subject next month.

---Don’t worry. You _______ have it by Friday.

A. could B. shall C. must D. may

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SAN FRANCISCO—Only 21 percent of workers worldwide are “engaged”—that's the word used to describe workers who are ready to expend some extra effort at work—while 38 percent are disengaged, according to a new survey.

“Engagement is not satisfaction or happiness, but the degree to which workers connect to the company emotionally, and the degree to which workers are aware of what they need to do to add value and are willing to take that action," said Julie Gebauer, a managing director of Towers Perrin, a consulting firm, which surveyed almost 90,000 workers in 19 countries.

“Happy employees don't necessarily create better financial results, but there is a definite link between engagement and a company's financial performance,” Gebauer said.

The survey found 21 percent of workers worldwide are engaged, and another 41 percent are “enrolled”, which means they're on the road to engagement.

More than 80 percent of the engaged employees say they contribute to the quality of company products, services and customer satisfaction, while only 40 percent of disengaged workers agree.

Engagement helps retention(留置) too. About 50 percent of engaged employees say they have no plans to leave their company versus 15 percent of the disengaged.

“The fact that almost 80 percent of workers are disengaged is likely costing companies money." Gebauer said.

“The conception of engagement is really a financial issue," said Gebauer. ‘Organizations that have employees that are highly engaged deliver better financial results than those that don't."

In a separate study, Towers Perrin assessed data on 40 global companies over a three-year period, measuring employee engagement at a certain point and then looking at the companies' financial results over the following three years.

Companies with highly motivated workers enjoyed a 3.7 percent increase in profits, while companies with a lower level of worker commitment saw a decrease in profits slightly.

What makes for an engaged employee? It's not necessarily pay. While the level of pay is important, it's not among the top 10 drivers of engagement. Rather than only using the pay, companies should survey their work force, much as they might study their customers, to assess what employees are seeking.

1.The underlined word “enrolled” in Paragraph 4 means ________.

A. engagedB. disengaged

C. over-engagedD. not yet but to be engaged

2.According to the text, among 500 disengaged employees, how many would probably have the intention of leaving their company?

A. 50.B. 75.C. 250.D. 425.

3.What would probably be talked about following the last paragraph?

A. The top ten drivers of engagement.

B. The reason to encourage engagement.

C. The importance of the pay level in engagement.

D. The survey of work force in a company.

You’ve probably heard about sports coaches, fitness coaches, voice and music teachers, career counselors(咨询) psychiatrists (精神科医师) and other specialists who teach skills and help us cope with daily life.

But there’s a rapidly growing kind of professionals who do a little bit of everything. She or he is called a “ life coach”. People who are at the crossroads in their life, and corporations that want to give certain employees a career boost , are turning to them for help.

The idea that one person’s success story can change other people’s life for the better goes back at least to the 1930s. Dale Carneigie’s famous self-improvement program “ How to Win Friends and Influence People” came along soon thereafter.

But this new style of life coaches includes more than enthusiastic speakers or writers. They use their own experiences in business, sports, military service, or psychotherapy (心理疗法) to help others make critical life decisions. They often give their approaches a slogan, such as “energy coaching” or “fearless living” or “working yourself happy”.

Dave Lakhani in Boise, Idaho, for instance, works with salespeople to develop what he calls a “road map”. He says an ongoing relationship with a coach is like having a personal fitness trainer for one’s career and life outside work.

Lakhani’s Bold Approach coaching firm also donates some of its time to help people who are anything but successful---including battered (殴打) women and struggling single mothers.

But others in the so-called “helping professions” are not thrilled about the life-coaching movement. They say that anyone, trained or untrained, can call himself or herself a life coach, and that slick(华而不实的) promoters who mess with people’s lives can do more harm than good.

1.Which of the following is the best title for the passage?

A. Working Yourself Happy.

B. How to Cope with Daily Life with Life Coaches.

C. Life Coaches Help with Tough Decisions.

D. The Life-Coaching Movement.

2. What is a “life coach”?

A. A career counselor who teaches skills.

B. A psychiatrist who helps us deal with daily life.

C. A fitness coach who teaches us lessons.

D. A specialist who helps us make important life decisions.

3.The last paragraph is mainly about__________.

A. the introductions of life coaches

B. the disagreements of life coaches

C. the effects of life coaches

D. the experiences of life coaches

Do you still remember your favorite poem from high school or some other important periods in your life?Why is it that decades later it still stands out in your mind?Probably the main reason is that some aspects of that poem resonates(引起共鸣)with you.In the same way,you too as a school leader can touch the hearts of your staff and students.

Poetry allows us to experience strong spiritual connections to things around us and to the past.Thus,it can inspire whatever and whomever it touches.The power that poetry has displayed over time and across cultures actually satisfies this common need of the human heart and soul.

As one of the oldest art forms,poetry has successfully connected various strands of humanity(人性)from one generation to another.Referring to poetry,Hillyer makes a simple yet meaningful statement,“With this key mankind unlocked his heart.”

School leaders can find and make use of the value of poetry for themselves,their students and their staff members.Beyond the simple use of poetry,techniques of poetry such as metaphors,repetitions and imagery can be used to take advantage of the power of language to transform communication,create meaning and a culture of care and attention.

Since schools are mainly about people and relationship,school leaders,like poets,are required to inspire and encourage the human heart.The use of poetry—or even of some techniques of poetry—in school leadership not only helps to improve communication,but also serves to meet the human need for inspiration.

1.Who is the passage mainly for?

A.Students. B.School teachers.

C.School leaders. D.Poets.

2.The underlined part “this common need” in the second paragraph refers to“ ”.

A.the need to read poetry

B.the need to be inspired

C.the need to learn about the past

D.the need to be connected with other people

3.The use of poetry or techniques of poetry in school leadership is in fact to make use of

A.the power of language

B.the power of school leaders

C.people’s preference for poetry

D.people’s desire for communication

4.What is the purpose of the passage?

A.To show the readers that poetry is really powerful.

B.To explain how poetry can be used in our daily life.

C.To talk about the art of being a school leader.

D.To encourage using the transformational power of poetry in school leadership.

Having experienced a shocking electrical accident, which caused him to become both blind and deaf, James Franco’s world became completely dark and quiet for almost ten years. The loss of sight and hearing threw him into such sorrow that he tried a few times to put an end to his life. His family, especially his wife, did their best to tend and comfort him and finally he regained the will to live.

One hot summer afternoon, he was taking a walk with a stick near his house when a thunderstorm started all at once. He stood under a large tree to avoid getting wet, but he was struck by lightning. Witnesses (目击者) thought he was dead but he woke up 20 minutes later, lying face down in muddy water. He was trembling badly, but when he opened his eyes, he could hardly believe what he saw: a tree and a muddy road. When Mrs. Franco came running up to him, shouting to their neighbors to call for help, he could see her and hear her voice for the first time in nearly ten years.

The news of James regaining his sight and hearing quickly spread and many doctors came to examine him. Most of them said that he regained his sight and hearing from the shock he got from lightning. However, none of them could give a compelling answer as to why this should happen. The only reasonable explanation given by one doctor was that, since James lost his sight and hearing as a result of a sudden shock, perhaps, the only way for him to regain them was by another sudden shock.

1.The reason why James attempted to kill himself was that ________.

A. a terrible electrical accident happened to him

B. he had to live in a dark and silent world

C. he was struck by lightning once more

D. nobody in the world cared about him

2.What was James doing when he was struck by lightning?

A. Sheltering from the rain under a tree.

B. Putting an end to his life.

C. Taking a walk with a stick.

D. Lying on the ground.

3.Which of the following can be the best title for the text?

A. A Terrible Electrical Accident

B. James Franco and His Wife

C. An Unforgettable Experience

D. What a Sudden Shock

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