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²Î¿¼´Ê»ã£ºÈ«¶îÍË¿î a full refund

 

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Dear Sir or Madam,

I am writing to make a complaint about the English-Chinese dictionary that I bought in your bookstore.

                                                                               

 

                                                                              

 

                                                                                   

                                                         Yours,

                                                         Li Hua

Dear Sir or Madam,

I am writing to make a complaint about the English-Chinese dictionary that I bought in your bookstore. I bought the dictionary on April 19 , which cost me 300yuan. Returning home , I opened it ,only to find that more than twenty pages were missing .What¡¯s more ,some contents were printed so poorly that I can¡¯t use it .This is against all expectations and it also makes me very annoyed.

I suggest that you should exchange this English-Chinese dictionary for another one, or I will declare a full refund. I hope that my problem will get your kind consideration.

                                            Yours,

                                            Li Hua


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