题目内容
Directions: Read the following passage. Answer the questions according to the information given in the passage and the required words limit.
Complaints should be made to a responsible person. Go back the the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a larger store. In a small store the assistant may also be the owner so you can complain directly. In a chain store, ask to see the manager.
Even the bravest person finds it difficult to complain face to face, so if you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to keep copies of your own letters and any you receive.
If your complaint is a just one, the shopkeeper may offer to replace or repair the faulty article. You may find this an attractive solution. In certain cases you may have the right to refuse the goods and ask for your money back, but this is only where you have hardly used the goods and have acted at once. Even when you cannot refuse the goods you may be able to get some money back as well. And if you have suffered some special loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper offers you a credit note to be used to buy goods in the same shops but you would rather have money, say no. If you accept a credit note remember that later you will not be able to ask for your money. If the shopkeeper refuses to give you, ask for advice from your Citizens’ Advice Bureau before you accept a credit note. In some cases the shopkeeper does not have to give you your money back---if, for example, he changes an article simply because you don’t like it or it does not fit. He does not have to take back the goods in these circumstances.
1.When making a complaint, what had better you take with to see the person in charge?(No more than 8 words)? (2 marks)
__________________________________________________________________.
2.What are you advised to do if you are embarrassed to make a face-to-face complaint? (No more than 5 words) (2 marks)
3.If you have not used the goods you make the complaint about, what are you likely to do?(No more than 14 words)? (3 marks)
4.In what circumstance will you not get your money back? (No more than 7 words) (3 marks)
It’s years since we last saw each other .So much____ that I can hardly recognize him.
A. has he changed B. he has changed
C. he does change D. he changes
假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文 中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或 修改。
增加：在缺词处加一个漏字符号（A )，并在其下面写出该加的词。
删除：把多余的词用斜线（\)划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：1.每处错误及其修改均仅限一词；
2.只允许修改10处，多者（从第11处起)不计分。
Yesterday, my friend Tina invited to a party that lasted until 2 o'clock in the morning．Tina hurried home after a party．She was walking in a quiet street when a man with a knife running towards her．He ordered Tina to take off her earrings．All of a suddenly, Tina had a bright idea．She tried cover her necklace when she took off her earrings and threw it on the ground．The robber who thought the necklace would cost more, so he changes his mind and ordered Tina to give him her necklace．When the robbers bent over to pick up the necklace, Tina picked up her earrings and ran so fast as she could．The earrings, in fact, cost much more than the necklace．
假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。错误涉及一个单词的增加、删除或修改。
增加：在缺词处加一个漏词符号（︿），并在其下面写出该加的词。
删除：把多余的词用斜线（\）划掉。
修改：在错的词下划一横线（ ），并在该词下面写出修改后的词。
注意：1.每处错误及修改均仅限一词;
2.只允许修改10处，多者（从第11处起）不计分。
Yesterday, my friend Tina invited to a party that lasted until 2 o’clock in the morning. Tina hurried home after a party. She was walking in a quiet street when a man with a knife running towards her. He ordered Tina to take off her earrings. All of a suddenly, Tina had a bright idea. She tried cover her necklace when she took off her earrings and threw it on the ground. The robber who thought the necklace would cost more, so he changes his mind and ordered Tina to give him her necklace. When the robbers bent over to pick up the necklace, Tina picked up her earrings and ran so fast as she could. The earrings, in fact, cost much more than the necklace.
（湖南省长沙市一中2010届高三第九次月考B篇）
We all know that the normal human daily cycle of activity is of some 7—8 hours’ sleep alternation with some 16—17 hours’ wakefulness and that, broadly speaking, the sleep normally coincides with (与一致) the hours of darkness. Our present concern is with how easily and to what extent this cycle can be modified.
The question is no more an academic one. The ease, for example, with which people can change from working in the day to working at night is a question of growing importance in industry where automation calls for round-the-clock working of machines. It normally, takes from five days to one week for a person to adapt to a reversed routine of sleep and wakefulness, sleeping during the day and working at night. Unfortunately, it is often the case in industry that shifts are changed every week; a person may work from 12 midnight to 8 a.m. one week, 8 a.m. to 4 p.m. the next, and 4 p.m. to 12 midnight the third and so on. This means that no sooner has he got used to one routine than he has to change to another, so that much of his time is spent neither working nor sleeping very efficiently.
The only real solution appears to be to hand over the night shift to a number of permanent night workers. An interesting study of the domestic life and health of night-shift workers was carried out by Brown in 1957. She found a high incidence (发生率) of disturbed sleep and other disorders among those on alternating day and night shifts, but no abnormal occurrence of theses phenomena among those on permanent night work.
This latter system then appears to be the best long-term policy , but meanwhile something may be done to relieve the strains of alternative day and night work by selecting those people who can adapt most likely to the change of routine. One way of knowing when a person has adopted is by measuring his body temperature. People engaged in normal daytime work will have a high temperature during the hours of wakefulness and a low one at night; when they change to night work the pattern will only gradually go back to match the new routine and the speed with which it does so parallels, broadly speaking, the adaptation of the body as a whole, particularly in terms of performance. Therefore, by taking body temperature at intervals of two hours throughout the period of wakefulness it can be seen how quickly a person can adapt to a reversed routine, and this could be used as a basis for selection. So far, however, such a form of selection does not seem to have been applied in practice.
61. Which of the following is WRONG?
A. Body temperature may act as an indication of a worker’s performance.
B. The selection of permanent night shift workers solves problems of the round-the-clock working system.
C. Taking body temperature at regular intervals can show how a person adapt to the changes of routine.
D. Disturbed sleep occurs less frequently among those on permanent night or day shift.
62. Why is the question of “how easily people can get used to working at night” not mere an academic one?
A. Because few people like to reverse the cycle of sleep and wakefulness.
B Because sleep normally coincides with the hours of darkness.
C. Because people are required to work at night in some fields of industry.
D. Because shift work in industry requires people to change their sleeping habits.
63. It is possible to find out if a person has adapted to the changes of routine by measuring his body temperature because ________ .
A. body temperature changes when the cycle of sleep and wakefulness alternates.
B. body temperature changes when he changes to night shift or back
C. the temperature reverses when the routine is changed.
D. people have higher temperatures when they are working efficiently.
64. The main problem of the round-the- clock working system lies in _______.
A. the inconveniences brought about to the workers by the introduction of automation.
B. the disturbance of the daily life cycle of workers who have to change shifts too frequently.
C. the fact that people working at night are often less effective.
D. the fact that it is difficult to find a number of good night workers
65. The best solution for implementing ( 贯彻)the 24-hour working system seems to be _________ .
A. to change shifts at longer intervals
B. to have longer shift
C. to employ some people to work on night shift only
D. to create better living conditions for night workers
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