题目内容

书面表达

假如你是李华，你在3月5号到8号期间入住了一家酒店。现对在此期间所遇到的问题向该酒店有关人员进行投诉，其中主要包括房间照明，食物以及员工的服务态度等方面。

注意：1、词数100字左右

2、信的开头和结尾已给出，不计入总词数

3、可适当增加情节，使文章流畅

Dear Sir or Madam，

Faithfully yours,

Li Hua

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Body language is the quietest, most secret and most powerful language of all. It is said that our body movements communicate about 50% of what we really mean while words themselves only do 7%. So while your mouth is closed, just it is your body language that is saying.

When it comes to body language at the office, you may be making some big mistakes that could cause you trouble. The following are some tips on what you should not do when using body language at your office.

Don’t touch your co-workers, even if it’s on the back of the arm or shoulder. Many of your co-workers are not comfortable with any body contact(接触)with others. Be careful not to touch everyone at your office.

Don’t avoid eye contact. Eyes can speak. Lack of eye contact means cheat, and it can also point to no safety or lack of confidence. Trust and confidence are things you will communicate to the other person if you hold eye contact 50% of the time.

Don’t have a bad handshake. You’re going to show your kindness at once with a firm palm(手掌)to palm handshake. Showing the palms of your hands is an amiable gesture as it shows that you have a peaceful purpose. It means acceptance, and that you’re open to new ideas. Be careful of the dead fish handshake.

Don’t lean(倾斜) your head while listening to others. When listening to others, you should listen to him or her carefully with your head straight. For women especially, you think you are expressing interest by leaning your head when you are listening to others, but you actually come across as if you don’t understand what’s going on.

1.What can we learn from the first paragraph?

A. The importance of body language.

B. The development of body language.

C. The best way to communicate with others.

D. How to avoid making mistakes at the office.

2.The underlined word “amiable” in paragraph 5 can be replaced with______.

A. common B. polite C. friendly D. strange

3.It can be known from the passage that _____.

A. The stronger you shake hands with others the better.

B. Leaning your head when listening expresses interest.

C. Leaning back and forward shows you are thoughtful.

D. Eye contact is very important in communications.

4.Which of the following can be the best title for the passage?

A. Pay attention to your body language at the office.

B. How to get along with your co-workers.

C. The meaning of body language you should know.

D. Different countries have different body language.

Before the law sits a gatekeeper. To this gatekeeper comes a man from the country who asks to gain entry into the law. But the gatekeeper says that he cannot grant him entry at the moment. The man thinks about it and then asks if he will be allowed to come in sometime later on. "It is possible," says the gatekeeper, "but not now." The gate to the law stands open, as always, and the gatekeeper walks to the side, so the man bends over in order to see through the gate into the inside. When the gatekeeper notices that, he laughs and says: "If it tempts you so much, try going inside in spite of my prohibition. But take note. I am powerful. And I am only the most lowly gatekeeper. But from room to room stand gatekeepers, each more powerful than the other. I cannot endure even one glimpse of the third."

The man from the country has not expected such difficulties: the law should always be accessible for everyone, he thinks, but as he now looks more closely at the gatekeeper in his fur coat, at his large pointed nose and his long, thin, black Tartar's beard, he decides that it would be better to wait until he gets permission to go inside. The gatekeeper gives him a stool and allows him to sit down at the side in front of the gate. There he sits for days and years. He makes many attempts to be let in, and he wears the gatekeeper out with his requests. The gatekeeper often interrogates him briefly, questioning him about his homeland and many other things, but they are indifferent questions, the kind great men put, and at the end he always tells him once more that he cannot let him inside yet. The man, who has equipped himself with many things for his journey, spends everything, no matter how valuable, to win over the gatekeeper. The latter takes it all but, as he does so, says, "I am taking this only so that you do not think you have failed to do anything."

During the many years the man observes the gatekeeper almost continuously. He forgets the other gatekeepers, and this first one seems to him the only barrier for entry into the law. He curses the unlucky circumstance, in the first years thoughtlessly and out loud; later, as he grows old, he only mumbles to himself. He becomes childish and, since in the long years studying the gatekeeper he has also come to know the fléas ( PZ) in his fur collar, he even asks the fleas to help him persuade the gatekeeper. Finally his eyesight grows weak, and he does not know whether things are really darker around him or whether his eyes are merely deceiving him. But he recognizes now in the darkness a ray of light which breaks out of the gateway to the law. Now he no longer has much time to live.

Before his death he gathers in his head all his experiences of the entire time up into one question which he has not yet put to the gatekeeper. He waves to him, since he can no longer lift up his stiffening body. The gatekeeper has to bend way down to him, for the great difference has changed things considerably to the disadvantage of the man. "You are insatiable (不知足的)."t "Everyone strives after the law," says the man, "so how is it that in these many years no one except me has requested entry?" The gatekeeper sees that the man is already dying and, in order to reach his diminishing sense of hearing, he shouts at him, "Here no one else can gain entry, since this entrance was assigned only to you. I'm going now to close it. "

1.Which can best describe the man from the country?

A.Brave but innocent. B. Loyal but ridiculous.

C. Tolerant but stubborn. D. Trustworthy but childish.

2.hat is the implied meaning of the underlined sentences?

A. Anyone who breaks the law will get severe punishment.

B. It's next to impossible for people to gain entry into the law.

C. The gatekeepers are powerful enough to defend the law.

D. All the gatekeepers take full responsibility for obeying the law.

3.The sentence "What do you still want to know now?" asks the gatekeeper. can be put in

A．① B. ② C. ③ D④

4.Which of the following is TRUE?

A.The gatekeeper is actually the symbol of responsibility.

B. All efforts made by the man from the country are in vain.

C. The man from the country finally gains access into the law.

D. A close relationship is formed between the gatekeeper and the man.

5.Why is the man from the country eager to have access to the law continuously?

A.Because he is anxious to explore the nature of law. .

B.Because no one can gain entry into the law except him.

C. Because the gatekeeper promises him entry into the law.

D. Because he knows how to take advantage of the gatekeeper.

6.What may be the title of the novel?

A. Before the law B. Above the law

C. A countryman's life D. A gatekeeper's duty

At the end of the historic area, Wilmington displayed its____ as a working port city: large ware-houses and a few other dated office buildings.

A. achievement B. reputation C. character D. standard

Your smart phone may have hurt you before you realize it. Don't be addicted to it. Put your phone away, OK?

1.Cyber Sickness

Also called “digital motion sickness”, symptoms that range from headaches to woozy feelings can occur when you quickly scroll on your smart phone or watch action packed video on your screen. 1.. Your sense of balance is different from other senses in that it has lots of inputs. When those inputs don’t agree, that’s when you feel dizziness and sickness.

2. Text Claw

It is the unofficial term for soreness and muscle contraction felt in the finger, wrist and forearm after heavy smart phone use. 2.. So if you’re always on your phone, it makes sense to feel discomfort in your hands and forearms.

3. Eye Strain

Do you stare at a screen for hours on end? If you’re reading this, you very well might. 3.. Staring at your digital devices for a long time can lead to dry eyes, headaches and tiredness, which can decrease your productivity. Experts suggest taking screen breaks every 20 minutes.

4. Text Neck

Similar to the claw, text neck---discomfort in the neck and spine happens when you spend a long time looking down at your smart phone. 4.. Being mindful of how far your neck bends when you’re on your phone---- and bending it back to an upright position can help reduce the risk of text neck.

5. Pedestrian safety

Pedestrian deaths are on the rise because too many smart phone users engage in distracted walking. While focused on the cyber world, many of us can lose reality of the physical one. Elemental pedestrian safety knowledge is compromised by technology, and the risks are scary. 5..

A. We should taking breaks for a while.

B. The sensation results from a mismatch between sensory inputs.

C. Remember that pedestrian safety is more important than smart phone.

D. The habit may lead to people requiring medical spine care at a younger age.

E. To avoid injury or worse, put your phone away until you’ve reached a safe spot.

F. Any specific motor activity can cause pain in the tendons (筋) and muscles when done repeatedly.

G. Any activity that requires active use of your eyes---driving and reading included---can cause eye tiredness.

The Best of Alaska

Nothing evokes（唤起） Alaska like a whale exploding out of the water or an eagle pulling a silver fish from the river. Combine these images with high mountains, brilliant icebergs and wonderful meal8 and you really do have the Best of Alaska!

Highlights:

JUNEAU: Juneau, the state capital, is rich in culture and scenic beauty. It is here that we start and end our trip.

HAINES: Haines is a small community located along the fords（海湾）. The natural beauty and expansive wilderness found here have made Haines a premier center for adventure in Alaska.

ALASKA INDIAN ARTS: Alaska Indian Arts is a nonprofit corporation dedicated to the preservation and continuation of traditional native craft and culture of the Northwest Native Tribes.

SKAGWAY: Skagway is famous for its role in the Klondike Gold Stampede over 100 years ago. Today, it is a historic yet lively town, which still reflects its gold rush roots and contains colorful shops. In Skagway, we stop by the Klondike Gold Rush National Park Visitor's Center and ride the White Pass Yukon Route Railway.

GUSTAVUS: Gustavus is the gateway to Glacier Bay National Park. We'll stay at a comfortable lodge here for two nights. This will be the base for both the whale-watching excursion and a full day cruise in Glacier Bay.

DATES/PRICES:

May 15, June 17, July 16, August 14.

7 days-$3500, including lodging, all meals, excursions, guides, park fees, sales taxes, and transportation between Juneau, Skagway, Haines, and Gustavus. Not included: Alcohol, personal items, airfare to and from Juneau.

Contact:

E-mail: info@alaskamountainguides.com

Call: 800一766一3396

Write: Alaska Mountain Guides & Climbing School

P. O. Box 1081, Haines AK 99827

1.You can feel the history of the local place at .

A. Juneau B. Skagway

C. Haines D. Gustavus

2.You can watch a whale exploding out of the water at .

A. the Northwest Native Tribes

B. the Klondike Gold Rush National Park

C. Glacier Bay National Park

D. the White Pass Yukon

3.Which of the following is a participant required to pay additional fees for?

A. Going from Gustavus to Juneau by train.

B. A full day cruise in Glacier Bay.

C. Having the last supper at Juneau.

D. Flying from Juneau to his hometown.

完形填空

阅读下面短文，从短文后各题所给的四个选项（A、B、C、D）中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

It has often been said that a person’s life is the sum total of their experiences. That seems like a simple ________,but if one accepts this, then why do so many of us engage in practices and activities which are negative and actually ________ us?

________ the family of four who decided to each clean a different area. They each took a sponge(海绵), did the ________ , and then placed them back in the kitchen.

A visitor came along who was ________about what was cleaned in the home, but couldn’t tell by ________since the sponges all looked the same. So, in order to ________ his curiosity, he decided to squeeze each sponge to see what came out.

When the first sponge was squeezed, some cola came out, so the visitor ________ someone cleaned the kitchen with that one. Upon squeezing the second, he found motor oil, so________ , someone was cleaning the garage. In the third, baby powder came out when it was squeezed, which________that the baby’s nursery was done. And ________ ,in the last one was wax, which was ________ on the floor.

As the visitor laid the last sponge down, he again remarked on their similarity. They all looked the same ________ they were squeezed.

The ________ here is that as individuals we are not different from a sponge. We can only squeeze out what is ________ .As babies, we are born into this world________ . We are like a new sponge. As we go through ________ , our“sponge”is filled with things we________ through experiences.

If we look for the good in others and ________ to adopt a positive attitude around, then as life squeezes us we will have a better chance of coping. If we are constantly finding ________ with others and look for excuses for our behavior, when life squeezes us we may not like what comes out.

1.A.exampleB.statementC.taskD.explanation

2.A.denyB.punishC.hurtD.cheat

3.A.ConsiderB.StartC.SupportD.Believe

4.A.orderingB.cleaningC.cookingD.cutting

5.A.sensitiveB.familiarC.curiousD.nervous

6.A.feelingB.dryingC.smellingD.looking

7.A.arouseB.inspireC.satisfyD.protect

8.A.declaredB.provedC.imaginedD.judged

9.A.obviouslyB.fortunatelyC.simplyD.generally

10.A.reportedB.meantC.allowedD.supposed

11.A.finallyB.suddenlyC.quicklyD.frequently

12.A.drawnB.usedC.examinedD.discovered

13.A.ifB.thoughC.sinceD.until

14.A.evidenceB.projectC.lessonD.excuse

15.A.put awayB.handed outC.taken backD.put in

16.A.hungryB.confidentC.pureD.alive

17.A.lifeB.dangerC.materialD.plans

18.A.findB.absorbC.understandD.afford

19.A.tryB.helpC.agreeD.pretend

20.A.mistakesB.diseaseC.friendshipD.fault

The Toltec---as they were now called ---began to know great abundance and enjoy the

generous gifts of the land, as had been foretold by Quetzalcoatl.

“He has great powers.He has made us rich.We have not known hunger since he arrived.Where he places his eyes and hands,everything is abundance and beauty.”

They were happy, they were proud. At that time they all still worked at the jobs Quetzalcoatl assigned to them.

Tula grew. People came from far away to admire its growth. Many asked permission to settle down and enjoy its abundance,which was distributed according to the needs of the people.

Topiltzin was in charge of distributing the riches,under the orders of Quetzalcoatl, so that no one would want. They were all content because they all had more than they had ever had. Many worked.They were busy all day.

Quetzalcoatl had spent six years among the Toltecs. The house for the heart of the people was almost finished and the granaries full when he decided.

“There is prosperity(繁荣)and abundance in all the land.Let us extend it beyond the mountains.We shall go to the land of the Chichimecs.It is time to take my mission to them. I shall make them better,I shall make them live together,I shall gather them in towns,I shall teach them to till the land and to build their homes."

"Let us leave them in their land as they are now ,"Topiltzin argued,"They are savages(野蛮人);their life is violent and disorderly.They move freely,like the wind in the mountains and the plains,with nothing to keep them.Leave them where they are.There is much that we must do in our own land.

"I do not belong to this land alone.They are all my brothers,I am to give all of them, I shall look for them. I shall take the gods of Tula to them,"Quetzalcoatl said.

"Think carefully about what we shall do.You do not know them.They do not understand words. They are like savage animals,like jaguars," Topiltzin insisted.

"I shall go,"said Quetzalcoatl."My life must be accomplished.This time you will not accompany me because you do not have the will to go.I shall leave soon with some of my followers."

"Do not go with so few people! I shall accompany you with skillful warriors who are used

to killing Chichimecs and avoiding their traps." Topiltzin insisted.

"I am not going there with violence. I shall go to them as I came here,to take them the gifts of life and the doctrine of sin and redemption(原罪与救赎)."

"You have not spoken of sin and redemption for a long time," Tattle remarked. He had been listening attentively to the dialogue,and was then close to seventeen years of age."You have not come near the Tree you planted in the square in a long time.The Tree has no shoots,it has not grown,it looks sad and lonely."

"During this time,Tattle,I have often thought of it.There was confusion in my spirit.Now the Tree orders me to spread good in other lands,to make other brothers happy. It will soon have shoots."

1.This reading passages is most probably an account of _________________.

A. history B.politics

C. a contemporary life D. a myth or legend

2..From the passage, which of the following statements in Not true?

A. The city of Tula owed its growth to Quetzalcoatl

B. Quetzalcoatl believed he had been entrusted with a sacred mission

C. the followers will persuade him not to go to the land of the Chichimecs

D. Quetzalcoatl's Tree was a symbol for him and the Toltecs

3.Accroding to the passage, the prosperity of Tula________________.

A. was due to Toltecs's godlike behavior

B. occurred prior to Quetzalcoatl's appearance

C. was a relatively recent development

D. was yet to be established

4.When Tattle refers to Quetzalcoatl's Tree, saying that the Tre is ”sad and lonely“，he means that __________________.

A. the Tree is near its death

B. Quetzalcoatl has forgotten the Tree's significance

C. the Toltecs have ignored the Tree

D. there should have been celebrations around the Tree

5.The "shoots" mentioned in the last paragraph refer to ____.

A. the spread of Quetzalcoatl's beliefs to other areas

B. the Tree's growing roots and branches yet to develop

C. the Toltecs outlying settlements

D. the "savage animals, like jaguars"

根据短文内容，从短文后的选项中选出最佳选项，选项中有两项为多余选项。

Ways to create calm in your daily life

Most of us need some space for calm in our lives. A few simple minutes can create much needed moments of calm. __1.___You can use these skills to create calm in your busy schedule.

Go walking. Walking is perfect and you can do it well anywhere. Simply walking and taking in the view is stress reducing. __2.__ It makes room for new ideas to take root.

Appreciate nature. When we think of nature we think of getting out into the open, and that’s great if you can. ___3._ Actually, nature is everywhere. Find a park or a small patch(小块地)of green, or just stick your head out of the window! You have many ways to appreciate nature.

Listening to music. Many people listen to music to calm themselves down. Music actually lifts us out of ourselves. Discover what music works for you. ___4.___

Do some activities .Certain activities like yoga and tai chi need quiet focus . __5.__They are good for the body, mind and spirit. Classes are a good place to begin, but once you learn the skills, you can practice anywhere: home, school or even on the road.

Try out some of these ways and you’ll soon be practicing “moments of calm.”

A. Notice the animals around you.

B. But what if you are in the city?

C. They are perfect for active calming.

D. It’s a time to get stressful thoughts out of your head.

E. Music is a way to express the way that they are feeling.

F. With enjoyable music even work can be “music to your ears”.

G. You don’t have to find a mountain to sit on, or empty your mind of all thoughts for hours.

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