You’re rushing to work and a man ahead of you collapses on the sidewalk. Do you stop to help? In a study of by-standers, it was found that some people avert their gaze and keep on  walking rather than stop and get involved.

“There is a tendency to decide that no action is needed.” says a psychologist. “The first thoughts that pop into your mind often keep you from offering help. In order to take action, you have to work against them.” Here are some common thoughts that might prevent you from helping.

● Why should I be the one? I’m probably not the most competent(有能力的) person in this crowd. You might think someone older or with more medical knowledge should offer assistance.

● What if he doesn’t really need my help? The fear of embarrassment is powerful; no one wants to risk looking foolish in front of others.

● No one else looks concerned- this must not be a problem. We can follow the people around us, but most people tend to hold back their emotions in public.

“If you spot trouble and find yourself explaining inaction, force yourself to stop and evaluate the situation instead of walking on,” says the psychologist. “Then retry to involve other people; you don’t have to take on the entire responsibility of being helpful. Sometimes it’s just a matter of turning to the person next to you and saying, ‘It looks like we should do something.’ Or asking someone if an ambulance has been called and, if not, to call for one. Once you take action, most people will follow you.”

1.Which is NOT the common thought that stops you from helping others?

A.I’m not the very person capable of setting the problem.

B.It looks like we should do something.

C.It must not be a problem as no one else is concerned.

D.He doesn’t really need my help.

2.According to a study of by-standers, what will some people do when a man ahead falls down on the sidewalk?

A.They will call for help and then walk away.

B.They will stop and offer help.

C.They will turn away their eyes and go on walking.

D.They will laugh at him.

3.We learn from the last paragraph that if we spot trouble,           

A.we should call the ambulance as soon as we can.

B.we should take on the whole responsibility and do something alone.

C.we should stop and evaluate the situation and try to make other people follow.

D.we should turn to other people and ask them to take on the responsibility

4.In order to offer others your timely help, you need to        

A.ask others for help and call the police

B.get along well with the passers-by who spot the trouble

C.go directly to the police station

D.work against the first thoughts that prevent you offering help

5.The main purpose of the text is to tell readers        

A.to give others a hand

B.to be more competent

C.not to risk looking foolish

D.to stop and evaluate the situation

 

 To Whom It May Concern:

On March 5, 2012 , I bought a Perfect Muffin Kit from your store at Midfield Shopping Center. The cashier who assisted me was George. George was very friendly and told me that the Perfect Muffin Kit would live up to the guarantee on the box: “Perfect Muffins Every Time!”.

Unfortunately, this product did not live up to what it promised . The muffins I made were far from perfect . I followed the directions in the package very carefully . First , I removed the bag of mix from the box. Then , I poured it into a bowl. Next, I added the correct amount of water to the mix and stirred it. According to the directions, after stirring the mixture , I added half a cup of dried grapes, nuts , berries, or another favorite ingredient . My favorite ingredient happens to be hot sauce . I find that a bit of hot sauce makes pizza and soup taste very delicious. So, continuing to follow the directions, I added half a cup of hot sauce to the mix and stirred it. Finally, I poured the mix into muffin tins and baked it in the baker at 350 degrees for exactly 20 minutes.

When the muffins finished baking, I was very excited to eat the “Perfect Muffins” as promised on the box. You can imagine my disappointment when, upon tasting the muffins, I discovered that they were not perfect. These muffins were , in fact , absolutely terrible. Not even my dog was interested in eating these supposedly “perfect” muffins.

I would appreciate a full refund( money to be returned) of $3.99 for this product as soon as possible. Enclosed are the receipt, the empty box, and one of the un-perfect muffins so that you can experience it for yourself . Thank you for your attention to this matter.

Sincerely,

Michelle Bauer

1.This letter is most likely addressed to _______.

A.a local storeowner

B.the owner of the muffin mix company

C.the clerk at a local muffin bakery

D.George, the cashier who sold the muffin mix

2. The tone(语气 ) of the author can best be described as ________.

A.embarrassed

B.hopeless

C.disappointed

D.disgusted

3.The author was unhappy with the product because________.

A.the directions of the product contained a mistake

B.it was not up to the promise made on the box

C.it was too difficult to follow the directions

D.it was worth less money than she paid for it

4.The author’s main purpose in writing this letter is to ________.

A.prevent others from making the same mistake

B.persuade the company to change the wording on their box

C.get back all the money paid from the shop

D.complain about how bad the muffins tasted

 

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